Mike Garrett | Page 7

Easiest car buying experience Without a doubt, Mike made this the easiest transaction I can remember. He knew what I wanted and responded positively...no pressure..just a great tr Without a doubt, Mike made this the easiest transaction I can remember. He knew what I wanted and responded positively...no pressure..just a great transaction More

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Service was terrific, thank you Mike Garrett! I was introduced to Mike Garrett on line. I looked at the Nissan I was interested in. I made an appointment for the weekend. I was so impressed wit I was introduced to Mike Garrett on line. I looked at the Nissan I was interested in. I made an appointment for the weekend. I was so impressed with the wonderful service Mike gave my husband and I. I will definitely return for my next vehicle! Thank you sooo much! More

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Very Good I contacted dealer in early March, after receiving some internet car options I felt like I was on the track. After some early emails from Mike Garrett I contacted dealer in early March, after receiving some internet car options I felt like I was on the track. After some early emails from Mike Garrett we were receiving a few emails from dealership. Once I replied Mike was ready with the right vehicle and customer service. More

by WCPAASCH Verified Customer Verified Customer

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Nice service. Mike was extremely helpful. I was skeptical at first due to my previous experience with lake ford Wilde Toyota and honda . The team is very nice . I really recommend Boucher Nissan to everyone. at first due to my previous experience with lake ford Wilde Toyota and honda . The team is very nice . I really recommend Boucher Nissan to everyone. Ask for Mike Garrett. I got a lot of compliments about my 2013 Nissan Altima SL . It's super Clean . Thank guys. More

by MUSTA.KMG Verified Customer Verified Customer

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Quick and efficient. They get to the point and don't skate around questions. Very polite and treated us fairly. Overall good experience and highly recommend Mike Garrett. skate around questions. Very polite and treated us fairly. Overall good experience and highly recommend Mike Garrett. More

by MIKEYWEISS8 Verified Customer Verified Customer

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We were very disappointed with the amount of lack of urgency. A number of our phone calls, texts and emails would not be replied for a couple of days. We weren’t asking for anything unreasonable, we w urgency. A number of our phone calls, texts and emails would not be replied for a couple of days. We weren’t asking for anything unreasonable, we were just asking what our options are for turning in a lease truck. We dealt with three different associates. We did not get any answers until I come into the dealership. Then we waited and waited. We were told many things that the dealership would do for us but they never came through. We finally leased a new truck with scratches on the door. We brought it in to be fix which would take a few days. Four phone calls and two texts, we finally got our truck back after eight days. This is our seventh Nissan in our family. If this is the way Nissan Dealership appreciate their customers, we will not be back. More

by ALESKO0 Verified Customer Verified Customer

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We loved Mike G, he was personable and fun to work with. He didn’t pressure us into anything. We will be recommending him and want to work with him again when our next lease is up! He didn’t pressure us into anything. We will be recommending him and want to work with him again when our next lease is up! More

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Mike G was extremely helpful and very professional. He made us feel at home and relaxed as we went through the process. He also handled all our new lease things very quickly. made us feel at home and relaxed as we went through the process. He also handled all our new lease things very quickly. More

by LMUELLER630 Verified Customer Verified Customer

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Mike was or is a great saleman MIke Garrett was my salesman he is a great salesman. He did his job and sold us a nice Nissan Sentra. We came into the dealership looking for a differ MIke Garrett was my salesman he is a great salesman. He did his job and sold us a nice Nissan Sentra. We came into the dealership looking for a different Nissan Sentra, however that Car sold before we got there. Mike steered us in the direction of a different Sentra. The car we ended up with is fantastic. I could not be happier with the car we got. I have one complaint and it has nothing to do with Mike. I wish I would have gotten the guys name. My wife, kid and I were at the dealership late probably up to the last minute when the dealership closes. The deal was done we were just waiting for the financing to go through. So Mike was sitting there talking to my wife and I, Making small talk, treating the customer well while we wait. Another guy from the dealership walks behind Mikes desk and says something along the lines like "Don't Worry about it Mike I got it taken care of". Obviously a jab at Mike because he had to do something that Mike must have needed to do? I am not sure but whatever the case it was VERY bad timing to either make that joke or call out a fellow employee. YOU DO NOT say that type of thing in front of a customer. I own a business and if my employee pulled what this guy did he would be gone. Mike got kind of upset that the guy said what he did and the guy came back and said "come on Mike it was a joke" and then asked me and my wife if we thought it was a joke. Poor taste, bad timing. Never do that in front of customers, especially customers that just paid good money for a used car. More

by SWAN_JOSH Verified Customer Verified Customer

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Front end, steering and ball joints My wife noticed that my car was not as "firm" on the steering as her car and insisted I bring it in. Mike Garrett took the car for a drive and immedi My wife noticed that my car was not as "firm" on the steering as her car and insisted I bring it in. Mike Garrett took the car for a drive and immediately asked the service people to check. The recommendation was for a lot of work on the front and after the repair, I believed they were correct. More

by BILLBARBRR100 Verified Customer Verified Customer

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