Mike Gonzales | Page 2

Bought a car and it literally needed $2000 in repairs the day I got it after being told it was a solid car with no issues. day I got it after being told it was a solid car with no issues. More

by CharlesBurland Verified Customer Verified Customer

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Mike was very kind and got me a good deal. Car had some issues upon receipt, but Mike and his team helped support and I appreciate their efforts to make it right. Would recommend Westside Lexu Car had some issues upon receipt, but Mike and his team helped support and I appreciate their efforts to make it right. Would recommend Westside Lexus as they stand behind their vehicles. More

by Rhett.moffett@outlook.com Verified Customer Verified Customer

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I wasn’t pleased with the overall experience. Another dealer told me the car would be detailed prior to the purchase. They had a full day to detail the car. When I picked it up, the car wasn’t de Another dealer told me the car would be detailed prior to the purchase. They had a full day to detail the car. When I picked it up, the car wasn’t detailed. I told Shannon and he made up an excuse rather than just saying it wasn’t detailed. I had to point out to him there is no way this car was detailed and the wheels are dirty. After the other dealer came they finally said they would have it detailed again. I didn’t complete my final check of the car as I had wanted. I ask him if everything w irked in the car? He initial response was, the car is still under warranty so if it doesn’t you can use the warranty. Not a good initial answer. He told me I could check after signing the papers and they car wasn’t technically mine until I had driven to off the lot. After signing papers, I was in the car and notice a print on the back seat. Also notice that the inside hadn’t been detailed but I didn’t mention it. Also notice that a compartment cover was missing after getting the car home. I called Shannon and he was not very helpful. He didn’t say he would ask around to see what happened. Clearly someone tore the compartment cover off. I texted a picture to the other dealer, Mike, who had spent more time in the car but he never followed up. They treated me like the car is your problem now, we can’t help you. I will not purchase another vehicle from this dealership. More

by mcxula Verified Customer Verified Customer

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Best dealership and service I've ever experienced in my 30 years as an adult. I've bought 4 cars in my lifetime and never before have I experienced such amazing service. Communication, professionalism and 30 years as an adult. I've bought 4 cars in my lifetime and never before have I experienced such amazing service. Communication, professionalism and friendliness was exceptional and I had very little wait time from sales to finance. They made the entire process EASY AND STRESS FREE!!! Highly highly recommend Westside Lexus for any new or used car purchase. More

by Katherine Lisman Verified Customer Verified Customer

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A very pleasant experience. Mike Gonzales was very professional and made the sale and purchase of my new car very easy. Mike Gonzales was very professional and made the sale and purchase of my new car very easy. More

by BUDSAN Verified Customer Verified Customer

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Have already done this. ....excellent service He is very helpful and couldn't ask for better assistance. ....excellent service He is very helpful and couldn't ask for better assistance. More

by sidwterry Verified Customer Verified Customer

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Mike Gonzalez our salesman was awesome. Bought 2 cars from him in the last couple months. Worked extremely hard to find my wife AND daughter exactly the car they wanted. Definitely ask for Bought 2 cars from him in the last couple months. Worked extremely hard to find my wife AND daughter exactly the car they wanted. Definitely ask for him if you want an honest guy. More

by pdvoracek Verified Customer Verified Customer

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My experience with this dealership was smooth and fast and despite of being in quite challenging times with car prices being all time high, I was able to walk away with a great deal! Would definitely reco and despite of being in quite challenging times with car prices being all time high, I was able to walk away with a great deal! Would definitely recommend! More

by Kristiina Verified Customer Verified Customer

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Amazing team worked hard to make the vehicle we wanted work for us. Very thankful!! work for us. Very thankful!! More

by Sojourner21 Verified Customer Verified Customer

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Great to work with. Friendly and efficient. Michael did everything he could to make it a pleasant experience. Friendly and efficient. Michael did everything he could to make it a pleasant experience. More

by croseberry0 Verified Customer Verified Customer

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