Mike Gonzales
Mike Gonzales at Westside Lexus

Mike Gonzales | Page 6

Pre-Owned Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

not yet
rated
122 Reviews
not yet
rated

122 Reviews

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Dealership Experience

15 yrs, 10 mos

122 Reviews of Mike Gonzales

June 25, 2021

Dealership Rating
Employee Rating

They were very friendly and easy to work with. Got there to meet Mike at 9:30 and drove out with my new car about 12:30. Mike did not pressure on anything about my trade in or my wants on the new car. More

by BetGlona
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez , Nam Pham

Jun 25, 2021

Westside Lexus responded

All of us at Westside Lexus appreciate your positive review! Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly give Mike your kudos for a job well done. We are glad he could send you home in a car that is right for you. Safe travels!

Jun 26, 2021

BetGlona responded

I already gave you the review on Mike Gonzales which was great and the man handling the financial part was Anil Sharma and he also did a great job. When doing the review the I actually started to say Manuel or Nam and relized it was wrong with the one star and would give Anil a 5 star also but it would not let me go back and do it.

May 05, 2021

Dealership Rating
Employee Rating

This is our second vehicle with Mike. He was excellent to work with. Everyone in the auto industry should be like Mike. I have shared his contact info with many. More

by adudley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

May 05, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that Mike took good care of you here at Westside Lexus, and we will certainly let him know that you appreciate his help. It means a lot to know that we have earned your recommendation and returning business, and we look forward to your next visit!

May 04, 2021

Dealership Rating
Employee Rating

We have taken our SUV's to Westside Lexus for many years. They are the best in the business! They are kind, courteous and always professional. More

by Starphysix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Arms

May 04, 2021

Westside Lexus responded

We appreciate your business over the years! It is wonderful to hear that you are so confident in the Westside Lexus team to get the job done. Drive safely, and we are looking forward to seeing you back next time!

April 25, 2021

Dealership Rating
Employee Rating

Would expect nothing less from a luxury car dealership. Clean, open, spacious, and welcoming. All employees are dressed professionally and there is a noticeable difference in the overall ambience compare More

by RICHFARM95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro , James Breaux

Apr 26, 2021

Westside Lexus responded

Thank you for your positive feedback! We love to hear that you are satisfied with our service and facilities. We hope that you're enjoying your car and we can't wait to work together again at Westside Lexus. Have a fantastic week!

April 21, 2021

Dealership Rating
Employee Rating

This was my first experience purchasing a Lexus and my experience was exceptional from start to finish. Mike Gonzales was professional, knowledgeable and caring. I drove from San Antonio because the inven More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Apr 22, 2021

Westside Lexus responded

Shirley, welcome to the Lexus family! We couldn't be happier that Mike and Judy gave you a great experience, and we will pass along your appreciation to them. Thank you from all of us at Westside Lexus and safe travels in your new car!

April 16, 2021

Dealership Rating
Employee Rating

They provide an amazing experience and service at Westside service. Service was prompt and efficient and friendly. My experience with Mike Gonzales was simply amazing. More

by tinyroset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Westside Lexus responded

We are thrilled that Mike and the team could deliver five-star service! Thank you for choosing Westside Lexus and taking the time to review us. Safe travels!

March 25, 2021

Dealership Rating
Employee Rating

Impressed with the customer service and professionalism that was displayed by Mike and Chong during my purchase at Westside Lexus. They have made a customer for life. More

by dsltorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Chong Lee

Mar 25, 2021

Westside Lexus responded

We are thrilled that Mike and Chong gave you a five-star purchase experience! It means the world to us to hear that you are a customer for life. Thank you from all of us at Westside Lexus!

March 09, 2021

Dealership Rating
Employee Rating

Had not visited a Lexus dealership before. Was quickly contacted by Mike Gonzales after doing an internet search. He listened to my situation and said he could help me. Entire transaction very professiona More

by mwvance
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2021

Westside Lexus responded

Thank you for the great review, and welcome to the Westside Lexus family! We are proud to have earned your business and happy to hear that you had such a successful experience working with Mike. Drive safely in your new vehicle, and we hope to see you again down the road!

March 04, 2021

Dealership Rating
Employee Rating

I recently purchase my second vehicle from Westside. Both purchases were with Mike Gonzales. I believe he has treated me fairly and honestly. The dealership has kept their word throughout the transactions. I More

by dtal759815
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

Mar 04, 2021

Westside Lexus responded

We're so proud to have earned your repeat business! It's great to hear that Mike made your recent car-buying experience just as exceptional as the last. Thank you for your confidence in Westside Lexus, and congratulations on your new vehicle!

March 02, 2021

Dealership Rating
Employee Rating

The service was great . My car had to stay in the shop 2 weeks mainly due to the extreme cold in Houston . I had a great loaner car . Mechanic Don was great, kept me informed and did a great job ! More

by saucily
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jamie Fink, Don. (Mechanic)

Mar 03, 2021

Westside Lexus responded

It is great to hear that Don and the team took such great care of you and your vehicle! Thank you for giving Westside Lexus your business and positive review. We hope to welcome you back for your future service needs!

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