Dealership Experience
8 yrs, 1 mo
Industry Experience
42 yrs, 6 mos
Specialties & Trainings
automotive repair refinish and sales
91 Reviews
Write a Review91 Reviews of Mike Gould
March 02, 2017
Starter Issue After four visits Truck still doing same thing ??? I don't know what to think I'm puzzled that this problem can not be fixed After four visits Truck still doing same thing ??? I don't know what to think I'm puzzled that this problem can not be fixed More
Other Employees Tagged: Lou Cummings
February 23, 2017
As always, great service In ad out in less than an hour for an oil change and tire rotation, they fixed a vibration that showed up over the winter. Very happy with Gervais Sa In ad out in less than an hour for an oil change and tire rotation, they fixed a vibration that showed up over the winter. Very happy with Gervais Sales and Service... More
February 23, 2017
A Fair Deal Identified what was needed and potential extra work. Unfortunately the extra work had to be done with the accompanying added expense. I feel that I go Identified what was needed and potential extra work. Unfortunately the extra work had to be done with the accompanying added expense. I feel that I got a good explanation and can trust the work that is done here. We cannot always anticipate what a repair may entail or if it is actually needed, so a degree of trust is necessary. Trust is very important. I feel that I can trust Gervais More
Other Employees Tagged: Dean Farnum
February 10, 2017
Thumbs Up for Gervais Service! The Gervais Crew was very courteous, good listeners, professionals and ultimately fixed my truck with a smile. They did exactly what they said they w The Gervais Crew was very courteous, good listeners, professionals and ultimately fixed my truck with a smile. They did exactly what they said they would and more! I highly recommend Gervais for any Ford repair. The old expression: "Treat others as you would like to be treated" sums up my experience. Very fair and responsive! Thank you Gervais Ford! More
Other Employees Tagged: Dean Farnum , Tracy Rust
February 09, 2017
Awesome prompt service Incredibly professional staff make the process quick and painless. Would highly recommend to anyone who needs either recalls or repairs on their vehi Incredibly professional staff make the process quick and painless. Would highly recommend to anyone who needs either recalls or repairs on their vehicle, or is in the market to buy a new car. More
Other Employees Tagged: Dean Farnum, Mike Gervais, Jenn Tocci, Lou Cummings , Lisa Mullins, Mathew Rosenlund, Tracy Rust
January 26, 2017
Tire Pressure Had issue with my tire pressure light on my Ford Focus (2008) .. brought it in ... cost me nothing they adjusted the air in my tires and checked to ma Had issue with my tire pressure light on my Ford Focus (2008) .. brought it in ... cost me nothing they adjusted the air in my tires and checked to make sure the sensor was correctly working. More
Other Employees Tagged: Mike is awesome
January 24, 2017
Brakes I called fast lane because my brake pedal went to the floor.. they told me to come in as soon as I could. The next morning I got a call that it was I called fast lane because my brake pedal went to the floor.. they told me to come in as soon as I could. The next morning I got a call that it was just a brake line and that it would be fixed that day. Quick, no problems out in one day !! Thanks Lou and Mike !!! More
Other Employees Tagged: Lou Cummings
January 20, 2017
Quick Lane Service I've used this service four times so far and they really are quick! Also, the waiting room is nice and clean and the complimentary coffee is good. I've used this service four times so far and they really are quick! Also, the waiting room is nice and clean and the complimentary coffee is good. More
January 19, 2017
Great service!!!! Had front brakes and tires put on. Had 1:00 appointment and got there at 12:30 and they took the car right in and within 90 minutes it was ready. Had front brakes and tires put on. Had 1:00 appointment and got there at 12:30 and they took the car right in and within 90 minutes it was ready. More
January 19, 2017
As always, great service Just had my oil change at Gervais Quick Lane and as usual they did a great job very prompt. I have a 2012 Ford Escape Limited Fwd with V6. Bought it n Just had my oil change at Gervais Quick Lane and as usual they did a great job very prompt. I have a 2012 Ford Escape Limited Fwd with V6. Bought it new there with 6 miles I now have 173K + miles on it and it is still running strong. They have done all the servicing since day 1 and I have never had a problem More