Mike Grady
Mike Grady at Certified Benz & Beemer

Mike Grady | Page 9

Acquisition Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.9
101 Reviews
4.9

101 Reviews

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101 Reviews of Mike Grady

July 31, 2022

Dealership Rating
Employee Rating

Mike Grady was fair, professional and a pleasure to deal with. I shopped my vehicle to several other dealers, these are the best guys i dealt with. More

by tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Certified Benz & Beemer responded

Dear Tim: We strive to provide our customers with excellent service and are so glad that you appreciated that from Mike in our Acquisitions Department. Thanks so much for the kind words and support. Please let us know when we can ever assist you again, whether in Sales or in Service.

July 01, 2022

Dealership Rating
Employee Rating

Efficient inspection. Honest evaluation of conditions of tires and brakes. Fair appraisal of overall value of the car More

by frasco3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Certified Benz & Beemer responded

Dear frasco3: Thanks for sharing your feedback regarding your dealing with our Acquisitions Department. We are glad that Mike gave you 5 Star service in helping you sell your Alfa Romeo to CBB. We are grateful for your business and look forward to the opportunity to work with you again.

June 19, 2022

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Employee Rating

sold them a vehicle, Mike Grady knew we were on the way, He had everything ready when we arrived. we were in and out in less than an hour. If you want to sell or buy, see Mike, you won't regret it. Also B More

by grammajj
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana , Bobby Ortega

Jun 19, 2022

Certified Benz & Beemer responded

Dear Janet: What a beautiful review! Thanks so much for sharing your kind feedback with us. It's nice to hear that Mike, Danny and Bobby were all so friendly and helpful. We are grateful for your business and look forward to being there to assist you with all of your future automotive needs.

Jun 19, 2022

grammajj responded

Certified Benz & Beemer Jun 19, 2022 grammajl sold them a vehicle, Mike Grady knew we were on the way, He had everything ready when we arrived. we were in and out in less than an hour. If you want to sell or buy, see Mike, you won't regret it. Also Bobby and Danny are great for buying or selling. The owners have gone above & beyond to make your experience with this dealership & staff one of your best. Can't say enough about the TEAM here. If IN doubt, Check them out ! Sincerely JANET L. !!

May 29, 2022

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Employee Rating

Quick process with selling my vehicle, they gave me what my car was worth. Very friendly and easy to work with. More

by khoff566
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Grado

May 30, 2022

Certified Benz & Beemer responded

Dear khoff566: We are so glad that you decided to sell your BMW to CBB and that David and Mike were so helpful. We really appreciate your kind words and support. Please let us know when we can ever assist you again in the future.

May 12, 2022

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Employee Rating

Sold a truck back to CBB they have us more than we were expecting. It was very fast and easy! Thank you guy's More

by davemanahl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Grubbs

May 13, 2022

Certified Benz & Beemer responded

Dear Dave: You are very welcome! Thanks so much for giving CBB the opportunity to purchase your truck. We are glad that it was so quick and easy for you. We really appreciate your business and look forward to working with you again.

May 03, 2022

Dealership Rating
Employee Rating

Mike was very helpful, he even gave me a ride home after selling them by vehicle. ! More

by Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Certified Benz & Beemer responded

Dear Daniel: We really appreciate you sharing how helpful Mike was in you selling your BMW to CBB. We are grateful for your business. Please let us know when we can ever assist you again in the future.

April 29, 2022

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Employee Rating

Excellent service. John and Mike were great to work with. I have been to 3 other BMW dealerships for purchasing and maintaining my x5. By far this is the best BMW de More

by vmartinez96vnez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Swan

Apr 29, 2022

Certified Benz & Beemer responded

Dear vmartinez96vnez: We really appreciate you sharing your positive feedback with us. It is nice to hear that John and Mike were so helpful and that you would recommend CBB to others. Thanks so much for your business and we hope to have the opportunity to work with you again.

April 25, 2022

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Employee Rating

Easy and quick process, fair price, always easy to work with Mike and Certified Benz and Beemer. Thanks again for everything. More

by dennisd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2022

Certified Benz & Beemer responded

Dear dennisd: You are certainly welcome and thanks so much for letting our customers know about the quick and easy process to sell your vehicle to CBB. We are grateful for your business and look forward to providing you with a 5 Star experience on your next visit.

April 20, 2022

Dealership Rating
Employee Rating

Great customer service. I sold my 911 Turbo to them. Fair evaluation a good deal. Highly professional. Mike was my contact person and took care of everything from car pickup More

by A.Khan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2022

Certified Benz & Beemer responded

Dear A. Khan: We really appreciate you taking the time to let our customers know how fairly you were treated in selling your Porsche to CBB. We are glad that Mike was so friendly and helpful. Thanks so much for your patronage as well as your kind recommendation of CBB to others. We look forward to the pleasure of working with you again in the future.

April 14, 2022

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Employee Rating

We have now bought both of our vehicles from Certified Benz and Beemer. We love our Defender and BMW. CBB is a highly trusted used car dealer with a great selection of vehicles. Why buy a new car when you More

by Ruben
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals , Tuan Pham, Steve Wade

Apr 15, 2022

Certified Benz & Beemer responded

Dear Ruben: It is so nice that you took the time to share with our customers the details of your double purchase from CBB. Thanks for sharing the outstanding customer service that Tuan provided for you. Your very kind words and support are much appreciated. We are also grateful for your strong recommendation of CBB to others. Please let us know when we can provide you with another 5 Star experience in the future.

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