Mike Gravelle | Page 2
General Manager
Springs Automotive Group - Platte Ave
3499 E. Platte Ave
Colorado Springs, CO 80909
Dealership Experience
14 yrs, 4 mos
51 Reviews
Write a Review51 Reviews of Mike Gravelle
August 31, 2019
Great service They were extremely helpful and whiling to bend over to help out highly satisfied with the respect and care from the staff and highly satisfied with t They were extremely helpful and whiling to bend over to help out highly satisfied with the respect and care from the staff and highly satisfied with the quality vehicles they have More
Other Employees Tagged: Frank Claros, Adam Shotwell, Johnnie Stellabotte, Oscar Zambrano
August 06, 2019
Wow Great place Estevan Gaitan did a great job from start to finish got me 4 new tires and windshield there was only 1 key an a fob so he got me a phone number for a Estevan Gaitan did a great job from start to finish got me 4 new tires and windshield there was only 1 key an a fob so he got me a phone number for a man to get more keys an fob.I have received the pickup today an everything is Great Thank You all @ the Platte ave office Great Job More
Other Employees Tagged: Dwayne Lujan JR , Estevan Gaitan, Steve Hunt, Johnnie Stellabotte
April 23, 2019
Giving used car salesmen a bad rep Johnny and the whole crew at Springs Automotive Group are the reason we get a slimy, dirty feeling when we know we have to go to a used car dealership Johnny and the whole crew at Springs Automotive Group are the reason we get a slimy, dirty feeling when we know we have to go to a used car dealership. They bait and switched me after they knew I was committed to the deal. The vehicle I ended up with needed $800 of work just a little after the warranty ran out. The cooling fan assembly unit needed to be replaced, on a vehicle with less than 20,000 miles. Then, less than a month later, I had to have the vehicle towed to a dealership. $1,500 in repairs. The car still had the manufacturer oil filter and never had the oil changed, which invalidated the manufacturer warranty. The engine was filled with sludge. Springs Automotive Group didn't even perform a basic inspection, nor would they return my phone calls when I tried to give them a chance to step up. Raunchy snakes!!!! Never go there!!! More
Other Employees Tagged: Frank Claros, Johnny Lanigan, Oscar Zambrano
April 05, 2019
Did the impossible Went in originally to look at a Dodge Ram that was at one of the other dealerships and it was gone. Ended up taking a different truck for a spin, hone Went in originally to look at a Dodge Ram that was at one of the other dealerships and it was gone. Ended up taking a different truck for a spin, honestly was a bit hesitant because of the color but loved how it drove and felt. Was most certainly out of my price range, even doing all of the math, trying to calculate the interest and everything else. I knew what I could afford and the truck they let me drive was $6000 out of my budget, mainly because the payments were looking to be almost $300 ABOVE a month of what I could afford. These guys worked some voodoo magic because they got me in this truck by the end of the day by taking thousands off and making my monthly payment work. Have no clue how they made it happen but I am happy. I had a 1996 Subaru with rust damage, falling apart, duct tape on the side view mirror, parts from 3 other Subaru’s and leaks for days. The inside was trashed, and yet these guys still gave me $500 for a trade when no one would’ve given me anything for that car. They do work and take care of people. Not what I’m used to from a dealership. One of their who I assumed was managers was talking with me when I explained I understand they need to make a profit and that anything I could afford would not get me into that truck. These guys didn’t try to show me anything else, knew I was looking for a Dodge Ram, and told me that if they can get me the truck, then great. If they didn’t make profit, still great because they got me a truck. Never had a dealership tell me that nor have them work so hard to get me something I was interested in. Great customer service and dealings with me. Did spend quite some time there but it didn’t seem like a run about typical sit there while they throw unrealistic offers at me when I knew my budget. They got me at a comfortable price and worked with me the whole way through. Adam did a great job checking on me, whoever the manager that was prior Army treated me great, Oscar went through xxxx and back to make the interest rate and loan work in my favor, and the guy in finance that had me sign everything killed it, and basically worked for free to help me out. It may not be a name brand dealership like Chevrolet, Ford, or Dodge, but man did this guys make something happen I didn’t think they could. Go to these guys if you want a place that will legitimately work with you. I’ve bought several cars throughout the years from dealerships and I know that dealers struggle with taking off $500 most of the time. These guys dropped $2000+ off the price of my truck AND tailored my monthly payments to a comfortable place, and I do not have great credit. My credit alone, I knew I wasn’t going to get a good deal. I was expecting a 12.9% or higher, because that’s what I had received for a loan offer for a car before I went to them. These guys got me a 5.99%. Witch craft...but hey, it worked. Hahaha More
Other Employees Tagged: Frank Claros, Adam Shotwell, Oscar Zambrano
March 11, 2019
John Lannigan I brought my daughter into the dealership to look for a used car. Johnny listened to want she wanted and the price range she needed. Johnny started wi I brought my daughter into the dealership to look for a used car. Johnny listened to want she wanted and the price range she needed. Johnny started with SUVs since that was her 1st choice. She soon realized she could not afford what she thought she wanted. After telling Johnny that she drives around 100 miles a day for work-he found her a great car with excellent gas mileage. He was very attentive and helpful even after she purchased the car. I was a great experience for us both. More
Other Employees Tagged: Johnny Lanigan
February 16, 2019
Beat dealership, on my momma Real as it gets These dudes will keep it real, bend over bckwards for you to try and make it happen, as well as the ladies employed. These fools spit Real as it gets These dudes will keep it real, bend over bckwards for you to try and make it happen, as well as the ladies employed. These fools spit deals and real wheels like biggie spits rhymes. So many to mention, Adam was my helper but they had each others backs and mutual respect that would make a vet weep. So as in the title, these are the realest dudes in the game. A little respect will take you a very long way with them, theyre those kinda people. And they deserve it. Be good to em and youll backhand yourself for ever goin anywhere else. Much love, my dealers for life at SAG. More
Other Employees Tagged: Dale Huntington, Dwayne Lujan JR , Frank Claros, Chuck Connor, Tim Eickmeier, Abby Gehrig, Adam Shotwell, Oscar Zambrano
January 08, 2019
Great dealership Had an awesome experience they worked with me and put me in a car I liked they weren't pushy awesome experience. I would recommend them if you are loo Had an awesome experience they worked with me and put me in a car I liked they weren't pushy awesome experience. I would recommend them if you are looking for a used vehicle in Colorado. More
Other Employees Tagged: Frank Claros, Johnny Lanigan, Oscar Zambrano
December 08, 2018
Easy Peasy Very easy going people at this dealership, no pressure whatsoever, great selection of vehicles. If they don’t have what you’re looking for, they will Very easy going people at this dealership, no pressure whatsoever, great selection of vehicles. If they don’t have what you’re looking for, they will find it. More
Other Employees Tagged: Tim Eickmeier
September 18, 2018
Mercedes purchase The professional staff at Springs Automotive Group made the purchase of our Mercedes an easy and enjoyable experience. The sales staff (Willie and Est The professional staff at Springs Automotive Group made the purchase of our Mercedes an easy and enjoyable experience. The sales staff (Willie and Esto) thoroughly covered all the operational functions of the vehicle and ensured it was properly detailed and ready to drive. Mike in management explained all the warranty options and made sure everything promised was delivered. Highly recommend this dealership for a quality used vehicle. More
Other Employees Tagged: Estevan Gaitan, Willie Wesley
September 13, 2018
First time buyer, great experience! This was my first time buying a new car, I had a previous car that was completely paid off (and bought from a family friend) so a dealership was a who This was my first time buying a new car, I had a previous car that was completely paid off (and bought from a family friend) so a dealership was a whole new experience for me. Everyone who I talked to and helped me through the process was wonderful. Everything was transparent, no “hidden fees” and information was freely given when asked. They were wonderful with working with my specific finances and getting me the best rate and monthly payment. For a first time buying experience I had a great time and would definitely recommend!! More
Other Employees Tagged: Tim Eickmeier, Estevan Gaitan, Abby Gehrig
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