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Mike Hana
Mike Hana | Page 13
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
441 Reviews
Dealership Experience
14 yrs, 5 mos
Industry Experience
17 yrs, 5 mos
441 Reviews of Mike Hana
December 08, 2022
Good work, fast service. I am very disappointed that Toyota is taking away our choice between a gas engine and a hybrid. Your forcing us to chose something we do not want. Ma I am very disappointed that Toyota is taking away our choice between a gas engine and a hybrid. Your forcing us to chose something we do not want. Maybe we’ll have to buy another brand of car. More
by Bobp
Verified Customer
December 07, 2022
Always courteous and efficient 15 word minimum is ridiculous and I’m not doing it ridiculous and I’m not doing it More
by FRANRN28
Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS
December 06, 2022
Always show curtesy helpful and let you know exactly what needs to be done. Estimates of cost and time to fix it are accurate. needs to be done. Estimates of cost and time to fix it are accurate. More
by lbkropp
Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS
December 06, 2022
The experience at the dealership was great with courteous, friendly and efficient people! Super fast easy and helpful. courteous, friendly and efficient people! Super fast easy and helpful. More
by DMHEINE6
Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers, MIKE BALIS
December 05, 2022
Poor technicians experience . I had 3 bad visiting history and my car getten worst . Almost 2 times alignment with in 3 weeks and the front issue still . I had 3 bad visiting history and my car getten worst . Almost 2 times alignment with in 3 weeks and the front issue still . More
by Aliobaidat6891
Other Employees Tagged: SUSAN BOTTORF
December 05, 2022
Polite and courteous. Willing to help with all my questions and concerns went above and beyond Willing to help with all my questions and concerns went above and beyond More
by LISA.M.DOTZLER
Other Employees Tagged: Brandon Sutton
December 05, 2022
Very friendly and efficient. Will definitely be back! The service rep was very thorough and explained everything to my satisfaction. Will definitely be back! The service rep was very thorough and explained everything to my satisfaction. More
by Larry
Other Employees Tagged: Scott Barrier, SUSAN BOTTORF
December 02, 2022
John McNamara is the tech worked on my car and is the best technician in the city. He always takes the time to let me know what is going on with my car and always reassures me of the work that is being d best technician in the city. He always takes the time to let me know what is going on with my car and always reassures me of the work that is being done. This is why that I, my wife, son , daughter and daughter-in-law, all Toyota owners will only take are cars to Metro. My son lives in Pittsburgh and will sometimes for minor maintenance will take his to the Toyota dealer there. Metro Toyota is the only place I take my car for repairs. More
by JIMDUFFYN1
Other Employees Tagged: Scott Barrier , John McNamara
December 02, 2022
Easy indoor drive in area for service check in. Service advisors team friendly. Texted me when my car was ready. Quick, easy, efficient, love it when a plan works. Service advisors team friendly. Texted me when my car was ready. Quick, easy, efficient, love it when a plan works. More
by BENNY44136
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