Mike Hana
Mike Hana at Victory Toyota of Brook Park

Mike Hana | Page 12

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
not yet
rated
441 Reviews

Dealership Experience

14 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

not yet
rated

441 Reviews

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441 Reviews of Mike Hana

December 17, 2022

Dealership Rating
Employee Rating

The Associates were very polite and honored the appointment time as was scheduled upon arrival. More

by villageecc
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, SUSAN BOTTORF

Dec 20, 2022

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

December 16, 2022

Dealership Rating
Employee Rating

Their schedule was pretty accommodating and their waiting room was nice. The staff was friendly and they finished earlier than what I expected. More

by Claudia44109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 16, 2022

Dealership Rating
Employee Rating

Excellent customer service and attention to detail. Easy to make appointment and car was ready when expected. More

by richgeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, SUSAN BOTTORF

Dec 16, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 15, 2022

Dealership Rating
Employee Rating

Excellent dealership in which to buy your vehicle or vehicles. They also provide excellent service and customer care! More

by Eyeonfrnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 14, 2022

Dealership Rating
Employee Rating

I love bringing my car in because I know that they will handle whatever needs to be done. More

by charlesjackson19661966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 13, 2022

Dealership Rating
Employee Rating

The service agent was very helpful in explaining what was being done to my car. More

by WILLIS862002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Greenfield, Chris Ollar

Dec 15, 2022

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Jim will be happy to help you if you should need anything else.

December 12, 2022

Dealership Rating
Employee Rating

All staff members were courteous and professional. I was able to find a quiet area where I could complete business phone calls and other tasks. Waiting area and restrooms were clean. Work on my car wa More

by bjcottrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yacek Nazarczuk , Jimmy Miller

Dec 12, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 09, 2022

Dealership Rating
Employee Rating

I satisfied with Metro Toyota and they help very very good I like tooo much thank you More

by SBISWA051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 08, 2022

Dealership Rating
Employee Rating

Great dealer, service department is always helpful. I’ve been coming here for at least 13 years! More

by SFRIDRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Andrews

Dec 10, 2022

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2022

Dealership Rating
Employee Rating

I wasn't satisfied with my visit. I don't feel everything was done to resolve my issue. More

by GHughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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