Mike Hana | Page 21

I asked to see damage to fuel tank. I was told the truck bed was not removed yet bet they would send me a photo of what they find. I did not receive the photos nor did I receive a response when I repeatedly bed was not removed yet bet they would send me a photo of what they find. I did not receive the photos nor did I receive a response when I repeatedly contacted the service representatives or the assistant service manager. Overall terrible experience and I hope I'll never have to deal with them again. Sincerely, William Pope More

by BILL5419 Verified Customer Verified Customer

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Appreciated supportlead explaining that my car did not need oil changed yet as it only needs to be changed every 1oooo miles or 12 months. Glad they had a nice outside space forme to wait for service. T need oil changed yet as it only needs to be changed every 1oooo miles or 12 months. Glad they had a nice outside space forme to wait for service. Thank you? More

by Carol Verified Customer Verified Customer

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Top notch service provided by staff. Dominic or Mike are on top of their game on top of their game More

by shawn.f.white Verified Customer Verified Customer

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Fifteen words will not be enough. Metro Toyota has been a rock for me since I first leased my car. They have helped me take good care of my Camry through the suggestions for repairs or replacements that t a rock for me since I first leased my car. They have helped me take good care of my Camry through the suggestions for repairs or replacements that they have recommended. I have not felt “pressured” to have unnecessary work done on my care. Everything that has been recommended was carefully explained to me by the service department representatives. I have developed relationships with the staff. They take my concerns seriously and ease my mind when necessary. I do not know whether or not my friends have purchased from Metro, but I send all of my friends and family members looking for a vehicle to 13375 Brookpark Rd. More

by choirrobe Verified Customer Verified Customer

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Ken was easy to deal with and very helpful. Deal was very quick and easy. We did some of it over the phone but was in and out is less than an hour. very quick and easy. We did some of it over the phone but was in and out is less than an hour. More

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I have been in this area all my life i remember as a kid i said i wanted to get a car here and have had 3 Toyota's since that time dreams do come true thank you Toyota of brookpark i said i wanted to get a car here and have had 3 Toyota's since that time dreams do come true thank you Toyota of brookpark More

by bgizzle216 Verified Customer Verified Customer

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They are friendly, fast and get the job done. It’s very clean and waiting room is spacious and clean! All staff so nice ! Love it clean and waiting room is spacious and clean! All staff so nice ! Love it More

by TGAU0 Verified Customer Verified Customer

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Staff was very nice and helpful. Even talked to the owner who thanked me for my business which I was very happy to give. Could not be happier with my car thank you so much. Very nice showroom by the way! who thanked me for my business which I was very happy to give. Could not be happier with my car thank you so much. Very nice showroom by the way! More

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The service garage is fast and efficient. I was in and out quickly with my problems resolved. Good customer service as well- courteous and friendly out quickly with my problems resolved. Good customer service as well- courteous and friendly More

by Likwid Verified Customer Verified Customer

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I don't like that Diller beacouse I try to fix my car but they didn't fix my car properly same problem I have to fix two time first pay is 825 and next pay is 600 problem is same I never go they didn't fix my car properly same problem I have to fix two time first pay is 825 and next pay is 600 problem is same I never go More

by F Verified Customer Verified Customer

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