Mike Hana | Page 24
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
14 yrs, 5 mos
Industry Experience
17 yrs, 5 mos
441 Reviews
Write a Review441 Reviews of Mike Hana
June 21, 2021
Very friendly very good job and short time I am very happy they check up my car and change oil. happy they check up my car and change oil. More
Other Employees Tagged: Scott Barrier
June 18, 2021
There was a part was left in the truck and I pointed out, when I got my vehicle apart was gone and they said it was nowhere to be found so yes very disappointing when I got my vehicle apart was gone and they said it was nowhere to be found so yes very disappointing More
Other Employees Tagged: Yacek Nazarczuk, Scott Barrier, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan
June 16, 2021
I’ve been using Metro Toyota service since 1992. Much better than Brunswick Toyota service imo. Bought 8 cars from Dan Schneider to date. He’s very well informed and a pleasure to deal with. better than Brunswick Toyota service imo. Bought 8 cars from Dan Schneider to date. He’s very well informed and a pleasure to deal with. More
Other Employees Tagged: Scott Barrier, Joe Rogers , Maggie Colan, Dan Schneider
June 16, 2021
The made me pay 140 for a diagnostic to tell me they could properly diagnose my car because the battery was dead so I feel it was a waste of money and I still don’t know what’s wrong with my car could properly diagnose my car because the battery was dead so I feel it was a waste of money and I still don’t know what’s wrong with my car More
June 16, 2021
From the moment we walked through the door there was a sense of professionalism and an eagerness to work with us that other dealerships we had visited lacked. No pressure. No one shadowing us as we checke sense of professionalism and an eagerness to work with us that other dealerships we had visited lacked. No pressure. No one shadowing us as we checked out the model of car on the showroom floor we had an interest in, but they were still nearby to answer our questions. Eventually, we were introduced to Anastasia, who took good care of us and walked us through the process. While we had to wait a couple of months for the car we wanted -- a 2021 Supra GR 3.0 Premium in Nitro Yellow, it was well worth the wait!! The staff, from top to bottom, including sales, management, finance, and service have been top notch. I'm not sure who was more excited when the new car arrived, the Metro Toyota staff or us! We loved the entire experience of purchasing our new car from Metro Toyota! More
Other Employees Tagged: Anastasia Kaluszyk, Ken Schneider , Craig Budziak, Christopher Lombardo
June 13, 2021
Long time customer, usually very happy with sales and service. Had an issue during my most recent maintenance visit. Chris, the service manager, reassured me that the problem will be properly addressed. service. Had an issue during my most recent maintenance visit. Chris, the service manager, reassured me that the problem will be properly addressed. More
Other Employees Tagged: Scott Barrier
June 12, 2021
Have been going here for service for over 35 years. Dependable and trustworthy. Scott is great. I met Mike Thursday and he was polite and explained things well Dependable and trustworthy. Scott is great. I met Mike Thursday and he was polite and explained things well More
Other Employees Tagged: Scott Barrier
June 10, 2021
Great job and time for the best service for the money and the best short wait for the work done with recommended work was accurate the best short wait for the work done with recommended work was accurate More
Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan
June 09, 2021
The employees were great! My van was ready to go in less than an hour. I highly recommend get your car serviced here. Thank you! than an hour. I highly recommend get your car serviced here. Thank you! More
Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan
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