Mike Hana
Mike Hana at Victory Toyota of Brook Park

Mike Hana | Page 26

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
not yet
rated
441 Reviews

Dealership Experience

14 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

not yet
rated

441 Reviews

Write a Review

441 Reviews of Mike Hana

April 02, 2021

Dealership Rating
Employee Rating

Love the service and the employes. Service was finished when promised and I got a car wash. Love getting a car wash every time I have service. More

by SE176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan, Chris Shillinger

Apr 03, 2021

Victory Toyota of Brook Park responded

BOOM! What an amazing review. Thank you for your kind words and business! See you next time. - Metro Toyota Customer Care Team

March 26, 2021

Dealership Rating
Employee Rating

Got my fuel pump done. Went well. Technician Dan installed it. Great job Dan. 5 stars for you. Service advisor was very nice and car was done in a fast time. More

by mclay625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2021

Victory Toyota of Brook Park responded

We are glad everything went so smoothly! Thanks for choosing Metro!

March 16, 2021

Dealership Rating
Employee Rating

Extremely friendly and helpful service. Always willing to answer questions. This is why I never go to independent car repair shops. Have love. Metro Toyota Sales and service. Have purchased 5 cars since 2001 More

by LMS1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Joe Rogers , Sarah Byrne, Maggie Colan

Mar 17, 2021

Victory Toyota of Brook Park responded

Thank you for your loyalty and kind words! People like you are the reason we wake up happy every day. - Metro Toyota Customer Care Team

March 16, 2021

Dealership Rating
Employee Rating

Service is always great there never have and issue they make sure we know what there going to do and it doenst take long at all More

by DJHARRIS8891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Theodore, Joe Rogers

Mar 17, 2021

Victory Toyota of Brook Park responded

Thank you for stopping in! - Metro Toyota Customer Care Team

March 11, 2021

Dealership Rating
Employee Rating

Have been using Metro Toyota for over 5 years, sales and service, and I’m always a satisfied customer. I don’t even think about going elsewhere. More

by crespo107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier , Chris Shillinger

Mar 12, 2021

Victory Toyota of Brook Park responded

Thank you for your loyalty and kind words!! We appreciate it more than you know. Have a great weekend! - Metro Toyota Customer Care Team

March 03, 2021

Dealership Rating
Employee Rating

Metro Toyota has great customer service. Every employee I have dealt with has been extremely helpful and friendly. I was pleased to see that social distancing and mask wearing are a priority. More

by Elmo2205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan, Chris Shillinger

Mar 04, 2021

Victory Toyota of Brook Park responded

Thank you for sharing your thoughts and your great review. See you next time! - Metro Toyota Customer Care Team

February 28, 2021

Dealership Rating
Employee Rating

Fantastic!! Quick and everyone was very friendly! Everything was very clean and I felt very safe being in the waiting room. Well done to all! More

by anne.chriszt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Victory Toyota of Brook Park responded

We love hearing this! Thank you and see you next time. - Metro Toyota Customer Care Team

February 25, 2021

Dealership Rating
Employee Rating

Service is the best! That is why I keep bringing my vehicle here for the repairs it needs. 15 years old and still going strong. More

by NANVAL23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Victory Toyota of Brook Park responded

Thank you for stopping in and have a great week! - Metro Toyota Customer Care Team

February 24, 2021

Dealership Rating
Employee Rating

I brought both of our vehicles in for service. 2020 Rav4 and 2017 4Runner. Service team was awesome and ahead of their estimates time wise. Smooth as usual, the way things should be! More

by Andy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 02, 2021

Victory Toyota of Brook Park responded

Thank you for your business and great review! - Metro Toyota Customer Care Team

January 24, 2021

Dealership Rating
Employee Rating

This service center seems to re-examine their processes to try to make it better to to make the customer service better. They are efficient in their intake process and get me in and out quickly. They are f More

by alee789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers , Maggie Colan

Jan 25, 2021

Victory Toyota of Brook Park responded

We love hearing this, thank you for sharing. We appreciate your business and great rating, see you next time! - Metro Toyota Customer Care Team

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