Mike Hana | Page 27

I had a very minor issue...more of a question. Mike Hanna took care of it right away. As always the service department is extremely efficient. Hanna took care of it right away. As always the service department is extremely efficient. More

by RICHARD MOODT Verified Customer Verified Customer

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I have been coming here for years! I love it and would recommend it to anyone! Staff is courteous and efficient! Oil changes are a little pricey anymore but thats my only complaint. recommend it to anyone! Staff is courteous and efficient! Oil changes are a little pricey anymore but thats my only complaint. More

by HEBENN73 Verified Customer Verified Customer

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I had an excellent experience with my service at this dealership. Because of the pandemic I had been putting off taking my vehicle in for an oil change. The employees wore masks; correctly, which doesn dealership. Because of the pandemic I had been putting off taking my vehicle in for an oil change. The employees wore masks; correctly, which doesn't always happen at other places. This was a big deal for me. The entire process was seamless and it was a huge relief to be able to get my car taken care of and feel safe while doing so. Thank you. I'm really glad I bought my car from Metro. More

by MARKTINAY Verified Customer Verified Customer

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Confused on how to coordinate AAA towing with Metro, I called Jennifer several times within five minutes. She was so patient each time, explaining the sequencing and rearranging appointment times to suit called Jennifer several times within five minutes. She was so patient each time, explaining the sequencing and rearranging appointment times to suit the ever-changing circumstances. Once there, everyone wore masks, social distancing was a synch, and within just a few hours my car was repaired, washed and running like new (which is saying a lot for a 13-year-old car! I could not be happier. More

by Teresaleej Verified Customer Verified Customer

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Poor service car was not test driven, sales personal was dismissive of concerns, back door not closed properly which is how i knew car had not been test driven. Repaired tire still leaking air went someplac dismissive of concerns, back door not closed properly which is how i knew car had not been test driven. Repaired tire still leaking air went someplace else for repair. More

by benmarstiles Verified Customer Verified Customer

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Always great service and customer service especially Gabriel Melendez great technician. Goes above and beyond to ensure that customer feel satisfied with the work being done on vehicle Gabriel Melendez great technician. Goes above and beyond to ensure that customer feel satisfied with the work being done on vehicle More

by NITO1976 Verified Customer Verified Customer

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Best service by the nicest people. Honest and fair prices. Don’t push anything on you that you do not need I really appreciate that prices. Don’t push anything on you that you do not need I really appreciate that More

by keelertattoo Verified Customer Verified Customer

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Wonderful and friendly staff. I was able to get the appointment I needed quickly. The service went a lot quicker then I thought. They answered all of my questions without making me feel like a typical appointment I needed quickly. The service went a lot quicker then I thought. They answered all of my questions without making me feel like a typical "girl". More

by r.reinke Verified Customer Verified Customer

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My last experience was not pleasant. I felt I was rushed. I had booked my oil change in advance . I was never told my cabin filter was dirty, I needed new tires, and I needed new windshield wipers. My husban I had booked my oil change in advance . I was never told my cabin filter was dirty, I needed new tires, and I needed new windshield wipers. My husband and I are still working on these issues ourselves with snow at hand. More

by light2013 Verified Customer Verified Customer

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They do good work except they cannot find what that creaking noise is. It happens when it gets cold. They are friendly and keeps me informed. creaking noise is. It happens when it gets cold. They are friendly and keeps me informed. More

by RMSANAKIN Verified Customer Verified Customer

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