Mike Hana | Page 28
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
14 yrs, 5 mos
Industry Experience
17 yrs, 5 mos
441 Reviews
Write a Review441 Reviews of Mike Hana
November 26, 2020
Scott and Mike provide excellent service. We follow their recommendations for all 3 of our Toyotas and keep our cars for a long time. We’ve been Metro customers for 30 years even though Metro is not t their recommendations for all 3 of our Toyotas and keep our cars for a long time. We’ve been Metro customers for 30 years even though Metro is not the closest Toyota dealer to our home. More
Other Employees Tagged: Scott Barrier , Sarah Byrne, Maggie Colan
November 16, 2020
Never fully understood exactly what the problem was with the window. Confusion on what work needed to be done, and the part that were ordered. the window. Confusion on what work needed to be done, and the part that were ordered. More
Other Employees Tagged: Maggie Colan
October 29, 2020
I set up my first scheduled maintenance with Sam in the Sales Department. Metro Toyota reminded me to schedule my 5k service, reminded me before the date, and completed the service in less time than I was Sales Department. Metro Toyota reminded me to schedule my 5k service, reminded me before the date, and completed the service in less time than I was quoted. They were respectful of social distancing and mask rules which really was good to see. Totally pain free experience! Thanks! More
Other Employees Tagged: Sam Ibrahim, Ramona Plumlee, Scott Barrier, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan
October 26, 2020
Tire was going flat Metro got me right in and also was able to have my maintance done at same time so I didn't have to come back. able to have my maintance done at same time so I didn't have to come back. More
Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan
October 25, 2020
Always happy with my service at Metro Toyota. The service members are courteous, friendly and polite. The waiting area has plenty of seating that is always clean and neat. I will always use Metro. members are courteous, friendly and polite. The waiting area has plenty of seating that is always clean and neat. I will always use Metro. More
October 14, 2020
I have always been impressed by the service I received from Metro Toyota. They have raised the bar on my expectations for great service. This includes the ease of making appointments, the fantastic waitin from Metro Toyota. They have raised the bar on my expectations for great service. This includes the ease of making appointments, the fantastic waiting area, all the friendly service associates and the excellent mechanics. Thank you Metro Toyota! More
Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan
October 13, 2020
They are very professional and keep you informed about your vehicle during the time they have it. They don’t drop the ball-they follow through. your vehicle during the time they have it. They don’t drop the ball-they follow through. More
Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan
September 30, 2020
Arrival prior to Opening, and it is Obvious that they provided Exceptional Service, because the waiting line was approximately 10 vehicles deep. A Pleasure! Will Continue to have my Toyotas Serviced by M provided Exceptional Service, because the waiting line was approximately 10 vehicles deep. A Pleasure! Will Continue to have my Toyotas Serviced by Metro, as long as I live in the area. More
September 21, 2020
I have been doing business with Metro Toyota since 2011 until now. I purchased five new vehicles during this time; I would advise anyone looking to purchase a Toyota to go to Metro Toyota. until now. I purchased five new vehicles during this time; I would advise anyone looking to purchase a Toyota to go to Metro Toyota. More
Other Employees Tagged: Bob Albright, Barry Greenfield, Ramona Plumlee, Scott Barrier , Maggie Colan
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