Mike Hana | Page 29
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
14 yrs, 5 mos
Industry Experience
17 yrs, 5 mos
441 Reviews
Write a Review441 Reviews of Mike Hana
September 20, 2020
We've used Metro service and sales departments since the late 70s, and have had exceptional service throughout that time, recommending them to family and friends. late 70s, and have had exceptional service throughout that time, recommending them to family and friends. More
Other Employees Tagged: Jim Greenfield
September 17, 2020
Top notch service with each and every visit...The Top notch service with each and every visit... The Service Dept. goes out of their way to completely explain any repairs needed and the pricing of sa Top notch service with each and every visit... The Service Dept. goes out of their way to completely explain any repairs needed and the pricing of same. More
Other Employees Tagged: Scott Barrier, Dominic Theodore
September 02, 2020
Took car in for routine tire rotation and brake inspection. Upon returning home with car I noticed the passenger tires were not rotated. I know this from a scrape on rim and slight tire slice...tir inspection. Upon returning home with car I noticed the passenger tires were not rotated. I know this from a scrape on rim and slight tire slice...tire still in pre service location. Who knows about driver side. Also, tire inflations were now all over the place, 30-35 lbs. Car now missing a valve cap and 2 were loose and likely would have vibrated off in the coming weeks. No response from dealer after my initial complaint almost a week ago. They’ve lost my trust and patronage. More
August 04, 2020
Very efficient operation I've been going to Metro Toyota since September of 2015 & I have never had a bad experience with the service center. The waiting area is well stocked I've been going to Metro Toyota since September of 2015 & I have never had a bad experience with the service center. The waiting area is well stocked with snacks & coffee & my wait time has been very minimal for the services I need. More
Other Employees Tagged: Bob Albright, Chris Ollar
August 03, 2020
My Go to place for repairs My vehicle gets the best of care at Metro Toyota! It is my go to place for repairs since I purchased my car 14 years ago. My vehicle gets the best of care at Metro Toyota! It is my go to place for repairs since I purchased my car 14 years ago. More
July 29, 2020
On time, courteous and professional The above pretty well illustrates why I have been a loyal customer of Metro service for 15 years. I can't predict the future, but if I have a Toyota, The above pretty well illustrates why I have been a loyal customer of Metro service for 15 years. I can't predict the future, but if I have a Toyota, I will have it serviced at Metro. More
July 22, 2020
Routine "maintenance service". Organized Friendly staff Good service Nice sitting area Great space for children to kill time while waiting. Good Snacks. Great drinks at no cha Organized Friendly staff Good service Nice sitting area Great space for children to kill time while waiting. Good Snacks. Great drinks at no charge. Clean atmosphere. More
Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers , Craig Budziak, Sarah Byrne, Taylor Cervelli, Maggie Colan, Christopher Lombardo, Nemi Rivera
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