Mike Hannafin
Mike Hannafin at Flagship Motorcars of Lynnfield

Mike Hannafin | Page 3

Service Director

Flagship Motorcars of Lynnfield

385 Broadway
Lynnfield, MA 01940

4.6
81 Reviews
4.6

81 Reviews

Write a Review

81 Reviews of Mike Hannafin

August 05, 2024

Dealership Rating
Employee Rating

I’m so impressed with everyone at Flagship! My Product Specialist, Dumitru was professional, knowledgeable and personable. Gil, the sales manager was excellent and explained all the options in More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gil Otero, Dimitru Marcu , Tony Alvarado

Aug 05, 2024

Flagship Motorcars of Lynnfield responded

Greg, we're delighted to hear that Dumitru, Gil, and Tony made your experience at Flagship Motorcars of Lynnfield so seamless. Thanks for sharing your positive feedback!

August 03, 2024

Dealership Rating
Employee Rating

ROTTEN DEALERSHIP. REFUSES TO ACCEPT PARTS RETURNS. BANISHES YOU FROM THE DEALERSHIP IF YOU SHOULD DARE REQUEST A RETURN DUE TO A DEFECTIVE PART. ARROGANT, PATHETIC More

by carbuyer77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Greg Zawislak, Paul McDaniels , Herb Chambers and his secretary Lauren.

Sep 06, 2024

Flagship Motorcars of Lynnfield responded

Thank you for sharing your thoughts. I encourage you to contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

May 09, 2024

Dealership Rating
Employee Rating

Horrible service experience ! Got treated with no respect and denied service, because of personal reasons i believe, from the service director MICHAEL HANNAFIN! Horrible attitude More

by Gledismucaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 01, 2024

Flagship Motorcars of Lynnfield responded

We were left disappointed seeing this feedback and we have since reviewed what you shared internally. We are constantly working to improve and we are focused on fostering a welcoming environment for all of our guests. We regret leaving you with a negative impression. Sincerely, Paul McDaniels - General Manager

April 01, 2024

Dealership Rating
Employee Rating

My experience at the Mercedes dealership was wonderful. They did a great job! Also, they kept me informed as to what they were doing and what the price was going to be before they did the job. More

by Myjagman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Flagship Motorcars of Lynnfield responded

Hi Jagman! We're delighted to know that you had a wonderful experience at Flagship Motorcars of Lynnfield. We always aim to keep our customers informed and satisfied with their service. Thanks for the positive feedback!

March 27, 2024

Dealership Rating
Employee Rating

Steven Lopez is a great service advisor, most attentive, communicative, professional and helpful. He makes the process easy. More

by Kcmaguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Lopes

Mar 27, 2024

Flagship Motorcars of Lynnfield responded

Hi K C Maguire! It's great to know that Steven provided you with such excellent service at Flagship Motorcars of Lynnfield. We appreciate your feedback and look forward to assisting you again in the future!

February 16, 2024

Dealership Rating
Employee Rating

Did a great job. Made the experience painless. Even got us a ride to work. More

by Psandorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Flagship Motorcars of Lynnfield responded

This is great to hear! Thank you for trusting our team with your vehicle's care! - Flagship Motorcars of Lynnfield

January 05, 2024

Dealership Rating
Employee Rating

the Service at Flagship motors is absolutely first class there no delay they take care of the problem. They wash the car, clean the interior and you’re out in a short time.. It’s a pleasure to go there. Fra More

by frankeserio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul McDaniels, Renan Marchet

Jan 05, 2024

Flagship Motorcars of Lynnfield responded

Hey Frank! We're delighted to know you've had a first-class service experience with us at Flagship Motorcars of Lynnfield! Thanks for being our happy customer, we appreciate it! Safe travels!

January 02, 2024

Dealership Rating
Employee Rating

Renan in service always takes great care of me. Truly the best or nothing. Thank you More

by Paolino1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renan Marchet

Jan 03, 2024

Flagship Motorcars of Lynnfield responded

Hey Paolino, thank you for the 5-star rating! We're delighted to hear that Renan in service always takes great care of you at Flagship Motorcars of Lynnfield. We look forward to serving you again! Safe travels!

December 28, 2023

Dealership Rating
Employee Rating

Mike H is always very professional yet personable and always make sure we are pleased with the service we receive he is the best More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Lopes

Jan 02, 2024

Flagship Motorcars of Lynnfield responded

Hi Linda! We're so glad to know that Mike consistently provides you with top-notch service at Flagship Motorcars of Lynnfield! Thanks for your kind words and support, we appreciate it greatly!

Jan 03, 2024

linda responded

stephen also took very good care of us they are the best thank you all

December 20, 2023

Dealership Rating
Employee Rating

Flagship continues to be awesome in every way. Stephen my service writer is amazing. Explains everything. The quality of work is awesome. The timeliness is terrific. The loaners are great when nee More

by Jet Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2023

Flagship Motorcars of Lynnfield responded

We're delighted to know that you've had such a positive experience with Stephen and the rest of our team at Flagship Motorcars of Lynnfield. We strive for quality work, timely service, and customer satisfaction! Thanks so much for your support.

3
...

Dealership Inventory (268 Vehicles)

used 2014 Acura MDX car, priced at $13,997
2014 Acura MDX
used
White Diamond Pearl exterior
Automatic
All-wheel Drive
used 2018 Audi Q5 car, priced at $15,997
2018 Audi Q5
used
Ibis White exterior
Automatic
quattro
used 2023 Land Rover Defender car, priced at $69,999
2023 Land Rover Defender
used
Gondwana Stone exterior
Automatic
4x4
used 2025 Mercedes-Benz CLE 450 car, priced at $73,998
2025 Mercedes-Benz CLE 450
used
Black exterior
Automatic
All-Wheel Drive
used 2026 Mercedes-Benz E-Class car, priced at $60,998
2026 Mercedes-Benz E-Class
used
Polar White exterior
Automatic
All-Wheel Drive
used 2026 Mercedes-Benz GLA 250 car, priced at $41,998
2026 Mercedes-Benz GLA 250
used
Night Black exterior
Automatic
All-Wheel Drive