Dealership Experience
22 yrs, 8 mos
Languages Spoken
English
85 Reviews
Write a Review85 Reviews of Mike Harder
April 06, 2017
The BEST customer service! Michael and his team go above and beyond to spoil their customers. Every step of the experience has been exceptional. I feel valued as a customer and Michael and his team go above and beyond to spoil their customers. Every step of the experience has been exceptional. I feel valued as a customer and will definitely be a long term Acura of Salem fan. More
Other Employees Tagged: Lisa Upex
July 01, 2016
We came, we saw, we triumphed! We're into a steep learning curve to master the new GLC 300 but already have managed the basics of the car and had enough mental strength remaining t We're into a steep learning curve to master the new GLC 300 but already have managed the basics of the car and had enough mental strength remaining the first evening to thumb the pages of the owner's manual. Many times before we left the dealership, Lisa invited us to return for another tutorial and we may take her up on it. More
Other Employees Tagged: Octavio Hernandez , Jeff McDonnell, Lisa Upex, Don at Mercedes service.
June 03, 2016
Best dealership we have ever purchased a new car from. We had an excellent experience with everyone at Acura of Salem. They were all very professional and easy to work with. Everyone there treated us ver We had an excellent experience with everyone at Acura of Salem. They were all very professional and easy to work with. Everyone there treated us very well and gave us a great deal on our trade-in and on the new Acura. From start to finish it was a no stress, no pressure experience and I would highly recommend them to all my family and friends. More
Other Employees Tagged: Mike Schmidt , Lisa Upex, Chris Wagner
August 25, 2015
Superb Dealership & Excellent Customer Service We have purchased from Acura of Salem for several years now & have always been pleased & well taken care of. We recently decided to try a lease, for t We have purchased from Acura of Salem for several years now & have always been pleased & well taken care of. We recently decided to try a lease, for the first time. We are very much loving & enjoying our beautiful 2016 Acura RDX. We worked with salesman Robert Gale, who did a great job & took the time to explain the vehicle & go through showing how to navigate the new options, etc. We have always been happy with the excellent customer service we have received from Terry Mosgrove, when our vehicle has gone in for servicing. Terry is top notch & has always had a loaner vehicle to use, while the vehicle is being serviced. The staff are all very professiona. We highly recommend purchasing from Acura of Salem. Stay local & stay happy! More
Other Employees Tagged: Mike Schmidt , Paul Nastari, Robert Gale, Terry Mosgrove
July 19, 2015
As a returning customer they worked to get us what we wanted We have dealt with Acura of Salem for many years and bought several cars. Klaus Laetsch was such a pleasure to deal with and very helpful. He took t We have dealt with Acura of Salem for many years and bought several cars. Klaus Laetsch was such a pleasure to deal with and very helpful. He took the time to go over all the new things on the car and was so good about following up to make sure we were happy and if we had any problems. He even actually offered to come home with us to program the garage door opener. Dealing with him was great and probably the best salesperson we have dealt with at Acura besides Wayne who has retired. On our previous owned vehicle, Mike Schmidt was so helpful with a problem we had and went above and beyond to resolve it. More
Other Employees Tagged: Mike Schmidt , Klaus Laetsch, Whitney McDowell, Terry in service. Always great to work with.