Karen Kochkanyan

Friendly, respectful people that make your visit nice. Clark Herald is our service, he came down to see us as we were buying the vehicle. Clark is the reason we always came back to Infiniti. He helped us Clark Herald is our service, he came down to see us as we were buying the vehicle. Clark is the reason we always came back to Infiniti. He helped us with our other cars a lot. I consider Clark a good friend. Stephen was our sales representative and he did a really nice job during the buying process. More

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I went into Infiniti of Denver knowing exactly which pre owned I wanted to test drive. After mentioning another car I had considered he encouraged me to drive that one as well just to make sure my original owned I wanted to test drive. After mentioning another car I had considered he encouraged me to drive that one as well just to make sure my original choice was THE ONE. It was! I appreciate him taking the time to let me try both. From sale consultant to finance to final drive away, these guys were great. I’ll be back for me next one for sure. Thanks Infiniti of Denver! More

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I enjoyed working with this dealer. They were top notch; friendly, professional and knowledgeable about everything I needed. I highly recommend them. They were top notch; friendly, professional and knowledgeable about everything I needed. I highly recommend them. More

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Everyone is very nice there and extremely helpful. I would definitely buy another car from them I would definitely buy another car from them More

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This dealership is warm and inviting. They make customers feel welcome and give an elevated experience throughout the whole process. Honestly feels like shopping in an upscale boutique. T They make customers feel welcome and give an elevated experience throughout the whole process. Honestly feels like shopping in an upscale boutique. The customer service in sales and finance is top notch. More

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The best service could ask for! !! Very happy with the deal and the car. Staff makes the buying process very easy. !! Very happy with the deal and the car. Staff makes the buying process very easy. More

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After multiple purchases, I can confidently say INFINITI OF DENVER does things differently—in the best way. The team is honest, efficient, and respectful of your time. Service is thorough and well explained OF DENVER does things differently—in the best way. The team is honest, efficient, and respectful of your time. Service is thorough and well explained, and the entire experience feels elevated without being over the top. The convenience of their valet service is unmatched. This is a dealership you stick with. More

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I had an extremely negative experience at Infiniti of Denver, primarily due to the behavior of our salesperson, Leshun, and the management team. From the beginning, Leshun Veasley was rude, dismissive Denver, primarily due to the behavior of our salesperson, Leshun, and the management team. From the beginning, Leshun Veasley was rude, dismissive, and unprofessional. Instead of explaining paperwork, he would aggressively slide documents across the table without any explanation. During the test drive, he abruptly barked directions like “right here” or “left here,” making the entire experience uncomfortable. We felt like a burden the entire time, despite being serious buyers. His behavior throughout the process was honestly sad and pathetic. After we believed everything was finalized, we were contacted and told our monthly payment would increase by $200. That immediately raised red flags and felt deceptive, so we chose to return the vehicle. That’s when things became completely unacceptable. We were told we could not return the car because our trade-in lien had already been paid off—which was NOT true. As we questioned this, their story kept changing multiple times, making it clear we were being misled. What made this experience even worse was how we were treated in person. We spent over two hours dealing with Leshun Veasley, Karen Kochkanyan, and management, who argued with us and repeatedly raised their voices. No customer should ever be yelled at—period. It is disrespectful, unprofessional, and completely unacceptable. We have rights as consumers, and being treated this way while simply trying to resolve a situation is outrageous. On top of everything, this entire situation was a complete waste of our time and energy. What should have been a straightforward process turned into a stressful and frustrating ordeal. I strongly recommend staying far away from this dealership. Between the rude behavior, constantly changing stories, and aggressive treatment, this was one of the worst customer service experiences I’ve ever had. More

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Infiniti of Denver is the best, most professional, and fair dealership, featuring beautiful vehicles and quick service from Leshaun. The team is amazing, the environment comfortable, and they make car buy fair dealership, featuring beautiful vehicles and quick service from Leshaun. The team is amazing, the environment comfortable, and they make car buying enjoyable. As long as I am in Colorado, I will always choose them. The staff is fantastic, making for a truly stress-free experience. More

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This was very simple and straightforward. Very easy car purchase process. They were easy to work with, and the environment is amazing. The staff is outstanding. I would definitely recommend s Very easy car purchase process. They were easy to work with, and the environment is amazing. The staff is outstanding. I would definitely recommend stopping by if you are in the market for a vehicle purchase. More

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