Mike Hardy | Page 31

Went to just look.. Went to look for the fun of it, walked out with a Brand New Trick a few hours later. No pressure sales which was nice. Let us make up or own mind of w Went to look for the fun of it, walked out with a Brand New Trick a few hours later. No pressure sales which was nice. Let us make up or own mind of what we wanted and needed. Highly recommend! More

Report | Print

Great experience We came to the service department and had a great experience so we came back to buy a car. The whole place is professional and pleasant. Andre was ver We came to the service department and had a great experience so we came back to buy a car. The whole place is professional and pleasant. Andre was very knowledgeable and helped us find the exact car we needed. We are very happy. More

Report | Print

Great, personal and no pressure dealership I enjoyed the sales process with Jody Fleming. He did an awesome job helping to make sure that I was taken care of and got the truck that I wanted. I enjoyed the sales process with Jody Fleming. He did an awesome job helping to make sure that I was taken care of and got the truck that I wanted. The environment is clean and professional. Mike Harty in finance was also very personable and knowledgeable. He was not pushy and made the experience much better than other interactions I've had another car dealerships. More

Report | Print

Got what I came in for! Steve was able to get me the truck I came in for in a very short time. Process went very smoothly. Mike was able to get the financing setup quickly. B Steve was able to get me the truck I came in for in a very short time. Process went very smoothly. Mike was able to get the financing setup quickly. Both guys were very nice , knowledgeable, and customer oriented! It took me about 2 hours from when I parked my old truck until I drove out in my new truck! More

Report | Print

Stress-free, pleasant experience Steve was waiting for us when we pulled up for a test drive. We got all the info we needed, enjoyed driving a test vehicle, and went home knowing a ca Steve was waiting for us when we pulled up for a test drive. We got all the info we needed, enjoyed driving a test vehicle, and went home knowing a car we might buy would be arriving at the dealership soon. The next day, with a decision made, we came back. Steve had gotten us an estimated offer for our trade-in before we came back. He was helpful getting the process started, then handed us over to Mike because Steve was helping with a fellow salesperson who had suffered an injury. Of course, we were fine with Steve helping his coworker! Mike was equal to the task of completing the sale, answering all our questions, and getting us ready to drive home in our new Highlander. We have nothing but good things to say about the folks at FAT which we had the pleasure of meeting. I'm delighted to note that the dealership is close enough to our home that getting all our maintenance done there will suit us just fine. More

Report | Print

Found the vehicle we were looking for! Rob was an excellent salesman. We told him what we were looking for, and he worked with us to complete the sale. No pressure to upsell a higher trim Rob was an excellent salesman. We told him what we were looking for, and he worked with us to complete the sale. No pressure to upsell a higher trim line and no games like we experienced at another dealership in Apex. I would recommend Fred Anderson Toyota of Raleigh, and would tell my friends to see Rob when they are in the market for a vehicle. Mike Hardy in finance, was very detailed, friendly, and provided us with the pros & cons of several options. Overall an excellent experience! More

Report | Print

Friendly Employees/Nice Space The staff (from finance to cookies) is very friendly and take the time to share non-business conversations with you which make the experience more ple The staff (from finance to cookies) is very friendly and take the time to share non-business conversations with you which make the experience more pleasant. The dealership is amazingly clean and bright and hey, they have cookies! The only slightly negative is the same I would probably say about any dealership - the way the financing part is handled/presented is done in such a way that you don't see your FINAL bottom line until you are practically at the end of signing all the paperwork. I know why it's done this way (you are a business for profit) but I still find it to be shady. Just my opinion. More

Report | Print

Great Service Riz provided us with speedy and fun service to help make the process a lot easier with our seven year old son present. Very nice and respectful. Riz provided us with speedy and fun service to help make the process a lot easier with our seven year old son present. Very nice and respectful. More

Report | Print

Fast and excellent I like to work with Fred Henderson very good customer care I already bought 5 cars from that dealership, I will recommended to my customers and friend I like to work with Fred Henderson very good customer care I already bought 5 cars from that dealership, I will recommended to my customers and friends. More

Report | Print

So easy, fast and friendly! No BS! Rick was attentive, honest and reliable. He made it a breeze working across the country and time zones to secure a car for my move. No surprises! It w Rick was attentive, honest and reliable. He made it a breeze working across the country and time zones to secure a car for my move. No surprises! It was a huge relief with the stress of a big relocation move, to not have to worry about buying a car. THANK YOU! More

Report | Print