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Mike Haverl
Mike Haverl at Napoli Kia
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Mike Haverl | Page 2

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.6
532 Reviews
4.6

532 Reviews

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532 Reviews of Mike Haverl

March 18, 2024

Dealership Rating
Employee Rating

Been three months and i am yet to receive a refund. They don't answer your calls or reply back to voice mail big time cheaters!! More

by gr9414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dave Dimatteo, Scott Haverl, Ashley Power, Salvatore Liuzzo, Ira Osu, Denis Fidalgo, Trevor Sabia, Curtis Smith Jr., Alex Iribarren

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January 19, 2024

Dealership Rating
Employee Rating

Prompt and great to work with. I highly recommend the dealership for buying and servicing. More

by jereconoverCarguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Haverl, Ashley Power, Salvatore Liuzzo, Jennifer Rios

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Jan 22, 2024

Napoli Kia responded

Hi Jere Conover! Thank you for leaving us this five-star review and kind words about our service team and sales team at Napoli Kia! We'll see you next time!

December 28, 2023

Dealership Rating
Employee Rating

They are always quick and friendly. I love the video the mechanic sends explaining everything. More

by doris.bermdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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Jan 02, 2024

Napoli Kia responded

Hi Doris! Thank you for leaving us this five-star review and kind words about our service team at Napoli Kia! We'll see you next time!

December 22, 2023

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Employee Rating

Service was performed on time, in the estimated time allotted. I am satisfied with the workmanship of the installation. More

by rs86years
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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Dec 27, 2023

Napoli Kia responded

Hi RS! We're glad to know that you found our service timely and satisfactory at Napoli Kia. We always aim for efficient workmanship, so it's great to see we hit the mark! Thanks for your feedback.

December 20, 2023

Dealership Rating
Employee Rating

Mycar's been there for three days and I haven't heard nothing about it More

by ansoniajets
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Haverl, Salvatore Liuzzo, Jennifer Rios

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Jan 08, 2024

Napoli Kia responded

Thank you for reaching out. If you could please contact me directly, I'd be happy to look into this situation further for you. Respectfully, Reuben Burgos - Service Director - 203-787-5850

December 12, 2023

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Employee Rating

Very good energy when I purchased my vehicle . .didn't feel like give me money and leave More

by Isaac Q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Bennett, Dionis

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Dec 12, 2023

Napoli Kia responded

Hey Isaac, thank you for sharing your great vehicle purchase experience with us at Napoli Kia! We'll see you next time! Have a great ride!

December 09, 2023

Dealership Rating
Employee Rating

Everyone I encountered at Napoli kia was more than eager to assist me with my automotive needs, from purchase to service. There was no pressure to sell me a vehicle I wasn't interested in. Selection was More

by scootersplusct
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Haverl, Ashley Power, Salvatore Liuzzo, Jennifer Rios, Alex Iribarren

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Dec 11, 2023

Napoli Kia responded

We're delighted to know you had a great experience at Napoli Kia! It's wonderful that Alex and the team were able to assist with your automotive needs without any pressure. Enjoy cruising in your new Kia Soul!

November 29, 2023

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Employee Rating

I like so much the people is very nice in the attention the service is very good More

by Luz klinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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Nov 30, 2023

Napoli Kia responded

Thank you, Luz, for stopping by to leave Napoli Kia a wonderful review!

November 25, 2023

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Employee Rating

I feel like I was taken advantage of as a woman because may car payment of triple the payment I had before with my last car plus i trade my car in. More

by Myersnaomi
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

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Nov 28, 2023

Napoli Kia responded

Myersnaomi, we're sorry to feel this way about your experience at Napoli Kia. We aim for transparency in all our dealings and would like the opportunity to address any concerns you may have. Please don't hesitate to reach out so we can work towards a resolution. Thank you, Salvatore Liuzzo - General Sales Manager - 203-787-5850

November 23, 2023

Dealership Rating
Employee Rating

They were very fast and efficient on my oil change. Will be back for my next service! More

by Sandra_m_canfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

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Nov 24, 2023

Napoli Kia responded

Hi Sandra! Thank you so much for your kind words! We're delighted to hear that you were pleased with our fast and efficient oil change service. We appreciate your trust in us and look forward to welcoming you back for your next service at Napoli Kia!

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