Mike Huttleston | Page 22

The Lexus of Sacramento service staff & sales staff are friendly and knowlegable. Mike Huttleston is always great to talk to and he knows cars. My son, Douglas, was an auto technician at Lexus of Sacr are friendly and knowlegable. Mike Huttleston is always great to talk to and he knows cars. My son, Douglas, was an auto technician at Lexus of Sacramento and recommended me to buy Lexus since I owned BMWs. I purchased a 2008 Lexus RX 400h and loved it, then traded it in for a 2010 RX 450h. I purchased our Lexus thru John Dickinson & did a wonderful job in helping me decide on which Lexus to purchased. The motto " Pursuit of Excellence" is at Lexus of Sacramento More

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The service was excellent, informative and very timely. I was able to drop my car off the night before it was scheduled for maintenance and everyone was very helpful. I signed up for a specific service, not was able to drop my car off the night before it was scheduled for maintenance and everyone was very helpful. I signed up for a specific service, not really knowing the details or pricing. Mike called me and provided me with the details and price of the service selected, which allowed me to make an informed decision. I truly appreciated the follow-up and all of the great service from delivery to pick-up. More

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The service I get at this dealership is always great. Mike and the other service writers always take care of my vehicle. I would recommend this dealership for service. Mike and the other service writers always take care of my vehicle. I would recommend this dealership for service. More

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Outstanding service, I will be sending a letter about the great experience I had over my last few visits to your general manager. Thank you great experience I had over my last few visits to your general manager. Thank you More

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Mike was very helpful working within my budget and explaining the work to be done. Loved driving the new 2013 RX350. First one I've liked as well as my 2006. explaining the work to be done. Loved driving the new 2013 RX350. First one I've liked as well as my 2006. More

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This is my third Lexus from Lexus of Sacramento and I have done all my service there even though I live in La Quinta, CA (the desert). Why? Because they are friendly, efficient, and timely in their serv have done all my service there even though I live in La Quinta, CA (the desert). Why? Because they are friendly, efficient, and timely in their service execution. Their prices are not the best, but better than other Lexus dealers I have used. More

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I would like to express my appreciation for a job well done on my 2006 IS 350, my service writer Mike was extremely helpful, he suggested while the valve springs were being changed that the spark plugs be done on my 2006 IS 350, my service writer Mike was extremely helpful, he suggested while the valve springs were being changed that the spark plugs be changed also beings they were due to be soon, thus saving me money and time. The service was accomplished by tech #358, Chris, he finished the service in a timely manor , after he was finished the engine looked as if it had never been touched ! I'm kind of a car nut so I looked at the engine prior to leaving the shop. Chris had the engine as clean as it was prior the major work that was accomplished, he's the kind of mechanic I truly appreciate. All work was flawless ! Thank you Lexus for employing this caliber of employee! More

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I have purchased 3 IS300 and 1 IS350, I have received I have purchased 3 IS300 and 1 IS350, I have received excellent service each time I have been there, I have never had a complaint that wasn't complet I have purchased 3 IS300 and 1 IS350, I have received excellent service each time I have been there, I have never had a complaint that wasn't completed in an outstanding manor & to my satisfaction. The manager & the entire staff including shop crew. The latest service I would like to express my appreciation for the excellent care of service consultant Mike Huttleston and tech Arturo Sanchez, my IS350 needed campaign 9LC, elect power steering replacement, 9LA, fuel delivery rail pipes replacement 9LB, rear brake caliper inspection, plus TSIB#L-SB-0121-08 Install updated pads.. My vehicle was done in a timely manor !! The entire staff and shop crew set a very high goal for other automotive service organizations to attempt match... I have such confidence in their service I was up early and took a 220 mile trip in my IS350, didn't have any problems, didn't expect any.. This dealership has always treated me like family!!!!! More

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