Mike Karpowich | Page 15

Friendly Staff and Professional Service At 65 and purchaser/driver of many cars, trucks, and SUV's I thought I had seen it all but what a pleasant surprise was in store for me at Kelly Ford. At 65 and purchaser/driver of many cars, trucks, and SUV's I thought I had seen it all but what a pleasant surprise was in store for me at Kelly Ford. The entire process was smooth and I was in at 1;00pm and out by 5:00pm in my new Explorer. Great people, excellent attention to my needs, and looking forward to having my service done at Kelly. More

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Easy experience I purchased my new F150 here at Kelly Ford. Phil Pettus was a great help in my buying process. He was there to answer all of my questions and needs. T I purchased my new F150 here at Kelly Ford. Phil Pettus was a great help in my buying process. He was there to answer all of my questions and needs. The staff seemed personable which was nice. I highly recommend taking advantage of Ford financing as it was the kicker for me, buying new vs. used. I did have a couple issues after I left the lot and had to come back for. I noticed that the roof drip molding and a rear tail light cover were both loose on one side. The service department was able to order a missing rivet and grommet and installed with no issue. I also noticed the chrome bumper had two haze/tarnish spots under the front license plate holders. Service told me to buff out myself. The day I purchased the truck it was wet out and did not notice. I was hoping that they would have buffed it out, no big deal though. I also had a bed cover installed a few days later and with it raining out, I did not noticed it being uneven (nobody walked out with me to go over it). I was able to adjust later at home. I expected more for paying $150 for the install. Overall, this was a great purchase and would purchase again at this dealership. More

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one of the best experiences we've had at any dealerships professionalism with everyone we dealt with from manager Jim Ahlquist to salesman Jeffrey Donnelly .They were helpful with every aspect of the sale. professionalism with everyone we dealt with from manager Jim Ahlquist to salesman Jeffrey Donnelly .They were helpful with every aspect of the sale. enjoyed meeting them for the first time More

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Buying a new car I wish to thank my sales person Jeffrey Donnelly for his help in us purchasing our new Edge. Our time at Kelly Ford was impressive from Jeffrey to al I wish to thank my sales person Jeffrey Donnelly for his help in us purchasing our new Edge. Our time at Kelly Ford was impressive from Jeffrey to all that had helped us in getting our new Edge. More

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Terrific experience Rick west is wonderful, he put my husband and I at ease and helped us every step of the way with purchasing our new vehicle. He was very engaging and Rick west is wonderful, he put my husband and I at ease and helped us every step of the way with purchasing our new vehicle. He was very engaging and professional, he made me want to be a better salesperson and my job. Great experience! Everyone else that helped us along the way were also very professional and curtious. More

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Awesome car buying experience! After a long stressful day car shopping a couple weeks ago, I walked into Kelly Ford, test drove a vehicle of choice and was holding the keys to my ve After a long stressful day car shopping a couple weeks ago, I walked into Kelly Ford, test drove a vehicle of choice and was holding the keys to my vehicle in under two hours. These guys are experience, professionals individuals who listens to the customers and care about their needs! Thank you John Alligood and Mike Karpowich for a hassle free, stress free car buying experience! More

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They treat you like family!! This is the 5th vehicle our family has bought from Kelly Ford and I would never go anywhere else. I always feel welcome from the second I step foot in This is the 5th vehicle our family has bought from Kelly Ford and I would never go anywhere else. I always feel welcome from the second I step foot into the dealership. Phil Pettus and Charlie Algieri-McCarthy are an amazing team to work with when buying a car. Thank you again so much for our new Ford Focus RS!!! It's an amazing car and tons of fun to drive :) More

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Very grateful for everything I went with a family relative to get up close and personal with a 2017 F-150 XLT and was treated exceptionally by Jeffrey. His one main priority while I went with a family relative to get up close and personal with a 2017 F-150 XLT and was treated exceptionally by Jeffrey. His one main priority while we were there was us and the truck; he was able to help demonstrate how to utilize all of the options and features on it, and not one little detail was overlooked at any time. He chose to make sure that we were happy with the vehicle before anything else, and we're very grateful for that. Thank you to Mike as well for helping us with the last of the paperwork in a professional and concise manner in his office. More

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Great Experience! Charlie truly work really hard with us. He truly made us feel he was not just a representative of Kelly Ford but felt he was part of our family. It al Charlie truly work really hard with us. He truly made us feel he was not just a representative of Kelly Ford but felt he was part of our family. It all started with Cassandra who had been amazing. She took her time to watch for a vehicle that will fit our budget then we had Chris who started showing us all of the vehicle that could work for our family and Hector who had finalize our deal and made sure he was there when we needs him. Doug was there as a support. His a funny fellow. Vinny had also taken the time to assist us. Sandy made sure we get the right interest rate and close to the payment we can afford. Mike K. made sure our paperwork was done right. They are all very friendly to me and my family. I may not exactly have the exact monthly payment I would like but I had the greatest experience with them. I hope they continue to have the best positive attitude and continue to be honest because that what counts to have a successful business and build great rapport with all customers. Kudos to all and Thank you for everything. More

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By far best car buying experience With the help of Chuck Cooper and some others from his fantastic team, I purchased my new car. Chuck went out of his way to make sure that my son and With the help of Chuck Cooper and some others from his fantastic team, I purchased my new car. Chuck went out of his way to make sure that my son and I were happy and really well taken care of. They harbor a very stress free and no-pressure environment, which was greatly appreciated. Mr. Cooper really listened to me and my needs and I left really happy with the deal on my vehicle. The whole staff there really are so helpful and attentive. I will definitely be keeping my business there. More

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