Mike Keane | Page 9

Great experience Mr. Keane was a fantastic salesman, and Ms. Bickford was wonderful to work with. I liked the feel of the dealership on the whole; all of the staff I e Mr. Keane was a fantastic salesman, and Ms. Bickford was wonderful to work with. I liked the feel of the dealership on the whole; all of the staff I encountered were polite and welcoming. More

by NmK426 Verified Customer Verified Customer

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Very nice and helpful salesman I had a great experience at this dealership. The salesman John Dingertopadre was so helpful and informative with my purchase of a new truck. I’m glad I had a great experience at this dealership. The salesman John Dingertopadre was so helpful and informative with my purchase of a new truck. I’m glad that I did business at this dealership. More

by Geo T Verified Customer Verified Customer

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"Nightmare" This is my 3rd car as a loyal customer with Hawthorne Chevrolet (HC) Within LESS than 24hrs of purchasing my used Chevy Trail Blazer (which was servi This is my 3rd car as a loyal customer with Hawthorne Chevrolet (HC) Within LESS than 24hrs of purchasing my used Chevy Trail Blazer (which was serviced by HC for the life of the vehicle) my family and I came to the realization that the transmission was inoperable. When driving the vehicle on the highway it lost power and all of the transmission fluid had leaked out B4 our eyes. I had the vehicle towed from route 208 N right back to Hawthorne Chevrolet thinking that they would fix it without any questions asked??? Not only did they say it was "Sold as is and not responsible", they charged me $750 to replace all of the lines thinking that would be the solution. After picking up the car when the transmission lines were done, within minutes on my drive home the transmission was slipping again. The vehicle was taken directly back to Hawthorne Chevrolet. Steven in service had told me that 3rd gear was slipping and recommended a re-manufactured transmission. Hawthorne Chevrolet then proceeded to tell me that it’s going to cost me $3000 plus tax out of my own pocket. I just purchased a car for $6300, why should I have to put in new lines ($750) + a new transmission ($3000) with in less than 24 hours of owning the vehicle, especially when they claimed to have serviced the vehicle for the past 13 years. Being that said they obviously knew that the transmission was no good when selling the vehicle to me. So to sum things up, I bought a car and was unable to drive within 24hrs of its purchase. They refused to give me a loaner and fix it at their expense. I have been spending $50/day on Uber to get back and forth each day for work; I am also paying for insurance for a car that has been sitting in their lot for 2 weeks. Why should I have to put $4000 into a car with in less than 24hrs of owning? This is out right unfair and just bad business. Especially that this is my 3rd car from them. You would think they would want to help a loyal customer. This is not fair. What would you do???? Michael More

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Always great service! Mike is incredible and oil change and maintenance is always reliable. I really appreciate the people and the service here and would highly r service! Mike is incredible and oil change and maintenance is always reliable. I really appreciate the people and the service here and would highly recommend. More

by Na Verified Customer Verified Customer

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Way over price I look up time and parts on job Was charge way to much .I was in business for 45 years .since I am a car guy going to shows I have a lot of car guys I look up time and parts on job Was charge way to much .I was in business for 45 years .since I am a car guy going to shows I have a lot of car guys that I will lit them know my experience .that will get a good laugh at my experience More

by DWMALONEY9 Verified Customer Verified Customer

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Fix one thing broke another I took my truck in for a door latch rod installation which was great. The only thing is that that door lock was not working after the serviced my door I took my truck in for a door latch rod installation which was great. The only thing is that that door lock was not working after the serviced my door. Not coming back! More

by manny.minaya Verified Customer Verified Customer

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Bought a used vehicle Excellent service and great people! Mike helped me get a great vehicle and was very friendly and courteous. I recommended this dealer from the first c Excellent service and great people! Mike helped me get a great vehicle and was very friendly and courteous. I recommended this dealer from the first car I bought and will continue to come here! More

by SPINACH238 Verified Customer Verified Customer

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Best car buying experience I've had!! Efficient and friendly is how I would sum up my experience at Hawthorne. Mike Keane and the rest of the team made the purchasing process simple, smoo Efficient and friendly is how I would sum up my experience at Hawthorne. Mike Keane and the rest of the team made the purchasing process simple, smooth, professional, and timely. I will go back again and again and recommend anyone to do the same. More

by Sdowd1128 Verified Customer Verified Customer

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Will never buy a car from anywhere else I was a loyal customer of crane Chevrolet and remained loyal when it turned into Schumacher. Long story short, my old dealership did not take me s I was a loyal customer of crane Chevrolet and remained loyal when it turned into Schumacher. Long story short, my old dealership did not take me serious or give me any customer support. I am thankful that I found this dealership and got to work with the staff. The staff was polite, informative, respectful, determined, and straight to the point. They have earned my respect and loyalty for all my future car purchases. Thank you again for getting me into a better car than I had and being so patient with me during the process. P.S. Mike Keane was a pleasure to work with and overall a great individual. Thank you mike for everything! Couldn’t have done it without you! More

by STEPHANIE_OLIVO Verified Customer Verified Customer

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new car purchase Mike Keane and John Dingertopadre were very helpful through the process from the start looking for a previously owned vehicle to the purchase of a new Mike Keane and John Dingertopadre were very helpful through the process from the start looking for a previously owned vehicle to the purchase of a new one. Very professional team More

by egharmon Verified Customer Verified Customer

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