Mike Korallus | Page 14

Great service in Infiniti of Naperville IL Great, easy, smooth communication with Chris Lynch through emails. He was very straight forward and clear with everything I asked. Got into the dealer Great, easy, smooth communication with Chris Lynch through emails. He was very straight forward and clear with everything I asked. Got into the dealer couple days later, Adam Murczek was our sales person. He found the cars we were looking for and showed us around. Got into a test drive with him, he introduced all the features, functions of the car to us. Let us experience the car as much as possible, make sure we feel comfortable with the car. We love the car and it’s exactly what we are looking for. Negotiations was easy, he didn’t waste our time, we offered him the out the door price and he made it work with his boss. We got a great deal of the QX 60. Thank you very much Adam M.!!!!! More

Print

Went looking at cars - found so much more When my wife and I were looking at cars we visited this dealership. After a quick look around the parking lot (which we were allowed to do without any When my wife and I were looking at cars we visited this dealership. After a quick look around the parking lot (which we were allowed to do without any pressure) we decided to go inside and speak to someone. A nice friendly gentleman beckoned us through as he was speaking to his customers. Again, we were able to check out the cars in the showroom without feeling we were the ones being checked out. The nice man, who had finished with his customers, offered us a water or a coffee. We said we were fine but asked if we could find out more about some cars we liked. He immediately brought us around and showed us the cars we were interested in. He listened intently and was full of knowledge and friendly advice. I thought, "what a great salesman"! However, when we went back into the showroom I soon discovered that this was not a typical salesman. He was the owner of the dealership. Mr. Mike Korallus was gracious and humble. He listened to our wants and needs. He never tried to put us in a more expensive vehicle and even advised us on how to save some money when we were deciding to add some features, steering us away from some he thought we might not need. Mike handed us off to Michael Swanson who could not have been more helpful or professional. He, too was very knowledgeable and made sure we were looked after and has been very helpful since we purchased. Paul Kay in Finance and Justin Rogers were also very knowledgeable and respectful. This was a truly great experience and we are very grateful to Mr. Korallus and his team. I can honestly say that I've never had such a positive car-buying experience. More

Print

Where you Should Buy Your Next Infiniti! Everyone we dealt with at Infiniti of Naperville was extremely friendly and yet appropriately professional. They negotiated in good faith, delivered Everyone we dealt with at Infiniti of Naperville was extremely friendly and yet appropriately professional. They negotiated in good faith, delivered on all of their promises, and dealt with the "curveballs" with ease and professionalism. Mike Swanson, our sales professional, was very knowledgable, personable, and easy to work with. This will be where we buy our cars from here on out. More

Print

most professional dealer experience ever The dealership, the staff, the delivery were over the top professional.. Very easy in making the deal.. The staff is very courteous. No promotional pr The dealership, the staff, the delivery were over the top professional.. Very easy in making the deal.. The staff is very courteous. No promotional pressure. Just a pleasant experience. I have purchased many vehicles over many years, this was just amazing, 90 percent was done over the phone, I arrived, had a cup of coffee, signed the papers, the vehicle was explained, and I was on my way. More

Print

Great customer service Working with Dan and Mike made our car purchase seamless. Even though our car was used they still treated us with respect. Negotiations were hassle Working with Dan and Mike made our car purchase seamless. Even though our car was used they still treated us with respect. Negotiations were hassle free and they came through on everything agreed to. Excellent service. Thanks! More

Print

Great dealership and staff I went in with a rough situation. Mike Korallus helped me out with a great deal and a car I'm excited to drive everyday. The whole staff is friendly a I went in with a rough situation. Mike Korallus helped me out with a great deal and a car I'm excited to drive everyday. The whole staff is friendly and accommodating and I would absolutely buy another car here. More

Print

Extremely Satisfied With Service and Product I was truly impressed with the service I received. I started with Mike who was extremely professional, and so genuine and caring. Mike was so down to I was truly impressed with the service I received. I started with Mike who was extremely professional, and so genuine and caring. Mike was so down to earth and truly a pleasure to work with! (Hugs to Mike to Infiniti(y) and beyond!) He introduced me to John, who then gave me several options with car choice and was also very patient. I'm in sales myself, so I had certain expectations with regards to a "car salesman" approach, that did not happen. Instead, John was cool. We went on the longest test drive EVER! LOL. (ONLY because there were holiday festivities ending in town.) We got a good laugh at it. After I found the perfect car, I saw Sean who was also friendly. I felt comfortable speaking to him, that we got off subject and talked about personal life. That made me feel even more comfortable because this Infiniti of Naperville is VERY FAMILY ORIENTED, which I loved! (The people at THIS Infiniti of Naperville are real people, just like us customers!) I then visited with Justin, who showed me the list of features of my car and gave me the opportunity to ask questions. We also talked 'music' for a little while. He walked me to my new beautiful car. Justin was very knowledgeable, professional and nice! He expressed several times, if I had any questions, he was there to help. Justin is great with technology! I am truly appreciative of the people who helped me, the efficiency of their process from beginning to end and how everyone treated me so kind. I thought this would be a 'pretentious' dealer, but it was the complete opposite!! Very cool and genuine group of people. Oh! The girl at the welcome desk on Labor Day was so sweet and personable with an infectious smile! I'm extremely happy with the results. I love my car!! THANK YOU INFINITI OF NAPERVILLE! More

Print

Excellence My experience at Infiniti of Naperville was superb. I did an internet inquiry and was immediately called by Debbie Hansen. She walked me through the p My experience at Infiniti of Naperville was superb. I did an internet inquiry and was immediately called by Debbie Hansen. She walked me through the process of finding the vehicle that I wanted with patience and care. She answered all my questions and invited me to come in. Once I arrived at the dealership, Debbie met me at the door and introduced me to Michael Swanson who was my salesperson, He was polite and friendly and made my process easy. Once I found my vehicle, I was introduced to Dallas Carlson who helped me obtain the accessories I wanted and introduced me to my vehicle. He took his time and instructed me on how each function operated, Finally I met with Paul Kay to sign all of my documents and warranty packages. He was very thorough and precise as he explained my options. This was truly a great experience. I must add that none of this would have happened if Debbie had not call so quickly and was able to answer my questions, At that time I was definitely on the fence and frustrated in searching for the perfect vehicle for me. Thank You Infiniti of Naperville for a truly Awesome experience!!! More

Print

Wonderfully transparent experience We just purchased a QX60 and had a wonderful experiece here. We received a recommendation from a friend to go to this dealership and we were not disap We just purchased a QX60 and had a wonderful experiece here. We received a recommendation from a friend to go to this dealership and we were not disappointed. It was a totally pleasant and transparent experience and got a GREAT deal on our new vehicle. Great group of people, would highly recommend this dealership! More

Print

Awesome!!! I was greeted and taken care of by John Schultz. I was looking for a Q50 and John helped me find the perfect car for me. John was very freindly and I I was greeted and taken care of by John Schultz. I was looking for a Q50 and John helped me find the perfect car for me. John was very freindly and I feel he truly had my best interest in mind. The entire staff that I had the opportunity to meet with exemplified superior customer service. John, Mike, Dallas and Sean were pleasure to deal with and I would highly recommend this dealership. More

Print