Mike Kramer

I had an outstanding experience working with Mike and the team at the Jacobs Mitsubishi Wesley Chapel. From the very beginning, Mike was professional, responsive, and incredibly patient. I live nearly two h team at the Jacobs Mitsubishi Wesley Chapel. From the very beginning, Mike was professional, responsive, and incredibly patient. I live nearly two hours away, so I chose to handle almost the entire process by text message. Mike accommodated that completely and never pressured me. He answered countless questions, provided photos, videos, inspection information, battery health data, tire measurements, CarFax reports, and kept me updated every step of the way. What impressed me most was his transparency. If he didn't have an answer immediately, he told me so and followed up. He honored pricing changes, worked hard on my trade value, and made the entire process feel straightforward and stress-free. I also want to thank David, the sales manager, who clearly worked behind the scenes to help make the deal come together. The professionalism and teamwork between Mike and David made a big difference. When I finally arrived at the dealership, everything was exactly as represented with the Tesla Model Y. There were no surprises, no games, and no pressure. The vehicle was in excellent condition, and the purchase process was smooth and efficient. Buying a vehicle can be stressful, but this was one of the easiest and most positive car-buying experiences I've had. If you're looking for a dealership that values honesty, communication, and customer service, I highly recommend asking for Mike. Thank you, Mike and David. I'm thrilled with my new whip and truly appreciate all of your help. More

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We had a great experience purchasing our car. The entire process was incredibly easy and efficient. From start to finish, the transaction took less than an hour, including all paperwork. Mike was The entire process was incredibly easy and efficient. From start to finish, the transaction took less than an hour, including all paperwork. Mike was amazing to work with—professional, knowledgeable, and responsive throughout the process. David and the team made everything smooth and stress-free. We truly appreciate the excellent customer service and would highly recommend them to anyone looking for a hassle-free car buying experience. Thank you again! More

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I can’t thank this team enough for helping me through a very tough situation. They never gave up on me and worked tirelessly to make a deal happen when it seemed impossible. Their dedication, professionali very tough situation. They never gave up on me and worked tirelessly to make a deal happen when it seemed impossible. Their dedication, professionalism, and commitment truly made all the difference. A special thank you to Mike, who was absolutely the best throughout the entire process. He kept me informed, fought for the best outcome, and genuinely cared about helping me succeed. If you’re looking for a business that will go the extra mile and stand by you every step of the way, I highly recommend them. Thank you again for everything! More

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Mike made buying this car hassle free. He gave us all the information and welcomed any questions. Felt like we could trust him and the dealership on the quality of the car and honesty abo He gave us all the information and welcomed any questions. Felt like we could trust him and the dealership on the quality of the car and honesty about the out of the door price. This was the easiest car we have ever bought! Rachel made the financing a breeze. She respected our responses and we left her office feeling very positive. The vibe of this dealership was welcoming but not fake or pushy. We would definitely recommend this dealership as well as buy another car from them. More

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I go a good car and people transaction took some time but overall good experience overall good experience More

by michaelgiordano06 Verified Customer Verified Customer

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We had a very pleasant experience purchasing our vehicle from Jacob's Mitsubishi Sales rep. MIKE KREMMER was fantastic from start to finish thru the complete purchase. Also, the sales mgr, Dave was gre from Jacob's Mitsubishi Sales rep. MIKE KREMMER was fantastic from start to finish thru the complete purchase. Also, the sales mgr, Dave was great to deal with& work the figures out. Thanks again guys. Would highly recommend this dealership to anyone that is searching for a new or used vehicle. More

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They took their time with me and made sure I knew what was going on. was going on. More

by brenden.mcmillan1 Verified Customer Verified Customer

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This dealer and all the individuals from sales manager to sales people to finance manager or exceptional. Couldn’t ask for a better experience. sales people to finance manager or exceptional. Couldn’t ask for a better experience. More

by rcraigeng Verified Customer Verified Customer

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Mike and James for salesclerk and Rachel in financing made the experience and helped us get what we needed. Thank you! made the experience and helped us get what we needed. Thank you! More

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The whole process from start to finish was a breeze. I would Highly recommend this place! I would Highly recommend this place! More

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