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Mike Kyle
Mike Kyle at BMW of Monterey
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Mike Kyle | Page 3

Service Advisor

BMW of Monterey

1 Geary Plaza
Seaside, CA 93955

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4.9
167 Reviews
4.9

167 Reviews

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167 Reviews of Mike Kyle

February 23, 2024

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They are very friendly. They service well too. They can fix any problems and answer any questions. More

by yimak47
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Yes
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Feb 25, 2024

BMW of Monterey responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Monterey to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely Rick Lollar Service Manager

February 16, 2024

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Explained to me all the possible things the car needed to be up to date in repairs. The wait was longer than expected. More

by AAEAGLE24
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Yes
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Feb 16, 2024

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we appreciate your candid feedback. We hope to see you again here at BMW of Monterey! Sincerely Rick Lollar Service Manager

February 15, 2024

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Mike always takes care of us. We appreciate his help, and his team. Never had a problem there. More

by N/A
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Yes
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Feb 16, 2024

BMW of Monterey responded

Thanks for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

February 08, 2024

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Very professional, efficient and friendly staff. The Service Manager took the time to make sure that the problem is identified and fixed. Best service! More

by guita.monterey
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Garcia, Richard Lollar

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Feb 08, 2024

BMW of Monterey responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Sincerely Rick Lollar Service Manager

February 08, 2024

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Awesome customer service - especially Service Advisors. BMW of Monterey has an excellent team that keeps me coming back. I plan to purchase another BMW from them soon. More

by TAMMIBJAKE
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Williams, Richard Lollar

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Feb 08, 2024

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

February 07, 2024

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I can say that it’s probably the best service department of any type of dealership on the Monterey Peninsula. I’ve probably worked with over 15 different dealerships. More

by ANTHONY@CHICEVENTS.COM
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Recommend Dealer
Yes

Other Employees Tagged: Michael Crnkovich

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Feb 08, 2024

BMW of Monterey responded

Thank you for putting your trust in BMW of Monterey, Anthony! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Rick Lollar - Service Manager

February 04, 2024

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awesome place, very professional, kind people knowledgeable staff friendly take care of clients, thank you More

by kingraja69
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Garcia, Richard Lollar

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Feb 04, 2024

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

January 29, 2024

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Excellent and professional service. All members of the staff seem to enjoy working there which is infectious in a positive way when they deal with customers. More

by paultemple0
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Reed , Chris in Service

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Jan 29, 2024

BMW of Monterey responded

Paul, Thanks for sharing about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

January 24, 2024

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Super friendly staff. ... always professional and happy to do their job!!! Keep up the excellent job! More

by brianjgarneau
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Yes
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Jan 24, 2024

BMW of Monterey responded

Brian, Thanks for sharing about your experience with BMW of Monterey. Mike and our team appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

January 21, 2024

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BMW provides excellent service and efficient customer relations. Mike Kyle is my service advisor and does a great job. More

by Judith Furman
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Yes
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Jan 21, 2024

BMW of Monterey responded

Judith, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manager

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