Mike Lipke | Page 12

Amazing! I had found this car online after I had been looking for months. It was easy to contact the dealer and when we did they were very kind to have a time I had found this car online after I had been looking for months. It was easy to contact the dealer and when we did they were very kind to have a time set up to come look at it. After test driving the vehicle, everything went very smooth. From the test drive to driving the car off the lot home, it was the best experience I have had. More

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Great, helpful customer service. I went in knowing exactly what I wanted and Mike and Matt saw to it that I left a satisfied customer. I never felt as if I was being pressured and the I went in knowing exactly what I wanted and Mike and Matt saw to it that I left a satisfied customer. I never felt as if I was being pressured and they made sure to answer all of my questions along the way. More

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Great service! The whole experience was wonderful. Mike Lipke was just what I look for in a salesman. He was friendly, helpful, and trustworthy. He's followed up wit The whole experience was wonderful. Mike Lipke was just what I look for in a salesman. He was friendly, helpful, and trustworthy. He's followed up with us and been available for any questions we have had. More

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First car! I had an amazing experience with both Mike & Chad! Thanks for the amazing first car buying experience! Thanks for putting me in my brand new 2017 Kia I had an amazing experience with both Mike & Chad! Thanks for the amazing first car buying experience! Thanks for putting me in my brand new 2017 Kia Optima! More

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Perfect ! I was emailing with Cheri with questions and concerns. She provided direction and asked me to come in . I also had a 2014 trade ( Kia ) as well . They I was emailing with Cheri with questions and concerns. She provided direction and asked me to come in . I also had a 2014 trade ( Kia ) as well . They made everything so easy and quick More

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Excellent used car Salesman The stigma of used car salesmen being pushy and annoying etc. was furthest from what I had heard previous to visiting Luther Kia in Bloomington MN. I The stigma of used car salesmen being pushy and annoying etc. was furthest from what I had heard previous to visiting Luther Kia in Bloomington MN. I had owned my car for 15 years, so was nervous and leary of buying a car. Pat at Luther was awesome. He has been there for about 16 years, so I was glad to have someone with his knowledge and experience helping me. Mike was very friendly and professional as well. He referred me to Pat, as he was not in the day I went in. Mike did follow through by phone later though to see how things went. Pat was very helpful and reassuring during the waiting process for financing, and did all that he could to be sure I was leaving with that car. Not for himself, but for me too. He genuinely cares about making it about the customer and getting them what they want. I would highly recommend this dealer! More

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Attitudes that customers are looking for. Mike was outstanding in assisting from beginning to end. Got the impression that he enjoys the sales process not only for the income it provides but Mike was outstanding in assisting from beginning to end. Got the impression that he enjoys the sales process not only for the income it provides but the satisfaction of pleasing the customer. If there were six stars, I would have checked the sixth. More

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Great service overall My experience with this dealership was extremely pleasant. Mike approached us and listened to my needs and requirements. I test drove the Forte, not My experience with this dealership was extremely pleasant. Mike approached us and listened to my needs and requirements. I test drove the Forte, not my top choice after testing it. I tested the Optima, it was the "bomb" for me. Mike was happy, and then the dreaded financing part. Mike was great explaining every detail of the process and this is where Matt comes in, both were so patient with my requests. I wanted the Optima, but my credit was not good. Matt was able to assist me to get financing for the Forte! I signed the paper work with Matt, Mike went over the details thoroughly with me of the car before I drove off the lot. Both Mike and Matt are both very friendly, great customer service, knowledgeable and great sense of humor! Top notched customer service! I am very happy with their service and I have to add all the employees were also friendly and helpful. More

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Got what I was looking for I got in a car accident and need a car as soon as possible. Mike Lipke showed me a variety of options and was able to narrow it down and find a car t I got in a car accident and need a car as soon as possible. Mike Lipke showed me a variety of options and was able to narrow it down and find a car that I liked in my price range. More

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Thanks for great service I stopped in for my 30K checkup and met with my salesman about my lease ending in a few months. I was unsure as to whether or not I would be giving ba I stopped in for my 30K checkup and met with my salesman about my lease ending in a few months. I was unsure as to whether or not I would be giving back the car, buying or leasing another. After discussing my options I was sure that I would lease again, but I would want a different car. They did not have any on the lot and they took my specs and located a replacement and brought it to me. Walked away with a car that fit my needs and a payment to match. The staff is always friendly and making every attempt to make me happy. I am very pleased with this dealer. More

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