Mike Macedon | Page 13

Terrible. Imagine yourself being a customer taking your vehicle to the best possible source of service. Walking out to your car you saw your car having a flat t Imagine yourself being a customer taking your vehicle to the best possible source of service. Walking out to your car you saw your car having a flat tire, a crooked bumper and a dent popping from the inside out knowing that whoever assembled your bumper caused this especially when you have proof of pictures documented. This was exactly what happened to me taking my Audi to Hoffman estates to get serviced. To top it off their service manager Andy was extremely rude and didn’t want to own up to their mistakes! More

by Grant G Verified Customer Verified Customer

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Awesome Dealership with great knowledgeable employees My overall experience was amazing. Awesome Customer Service from the moment we walked in the dealership. This is our second car that We purchased fro My overall experience was amazing. Awesome Customer Service from the moment we walked in the dealership. This is our second car that We purchased from Audi of Hoffman Estates. More

by BUZZCAKES Verified Customer Verified Customer

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Our buying experience I highly recommend Mike Macedon if you are interested in buying an Audi. He is extremely knowledgable about the Audi brand. What I liked the most abou I highly recommend Mike Macedon if you are interested in buying an Audi. He is extremely knowledgable about the Audi brand. What I liked the most about Mike was his kind demeanor. He was patient, respectful, and thorough. He made the buying experience a positive one. More

by ROBP4 Verified Customer Verified Customer

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Mike Macedon is the best salesman my wife and I have ever ha I’ve already recommended this dealership to others. We couldn’t be happier with the experience we had with our salesman Mike Macedon, and Audi of Hof I’ve already recommended this dealership to others. We couldn’t be happier with the experience we had with our salesman Mike Macedon, and Audi of Hoffman Estates. More

by PUCCINNI2008 Verified Customer Verified Customer

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Amazing Experience Very pleasant experience, no hassle, treated like family. Purchasing process was smooth, fast and simple. I would definitely recommend this dealership Very pleasant experience, no hassle, treated like family. Purchasing process was smooth, fast and simple. I would definitely recommend this dealership to friends and family. More

by Ndb181 Verified Customer Verified Customer

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very helpful my car was towed there and right away I was assisted without making an appointment. Mike was very patient with me. even though I confused him a bit w my car was towed there and right away I was assisted without making an appointment. Mike was very patient with me. even though I confused him a bit with what the problem was, we were able to come to a conclusion with my problem right away. even though they were extremely busy that day, they managed to finish my car within 2 hours. best dealership I've been to and best service. More

by MRJM17717 Verified Customer Verified Customer

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Software update RS7 Went in for a recall and update on RS7. As always, Ted took care of me from beginning to end of process. During part of my wait i hit the show room Went in for a recall and update on RS7. As always, Ted took care of me from beginning to end of process. During part of my wait i hit the show room to talk to Mike about all the performance models. Always a great visit at Audi Hoffman More

by JLV15 Verified Customer Verified Customer

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Great Experience Mike and the Audi Hoffman Estates team were fantastic. Very helpful in reviewing inventory and comparisons between vehicles, knowledgeable about their Mike and the Audi Hoffman Estates team were fantastic. Very helpful in reviewing inventory and comparisons between vehicles, knowledgeable about their products, and very efficient in completing the sale. More

by Floyd0592 Verified Customer Verified Customer

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They make even a service appointment a pleasure!! I especial As I said I couldn’t be happier with my service appointment as always. Truly appreciate the dedication and respect every time I work with Rick Kelstro As I said I couldn’t be happier with my service appointment as always. Truly appreciate the dedication and respect every time I work with Rick Kelstrom. Thank you Pat Cortino More

by FLASHPCORTINO Verified Customer Verified Customer

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Professional Car Dealership Professional and thorough vehicle service while additionally seamlessly handling 2- special requests. The wait time was as expected and attentive. The Professional and thorough vehicle service while additionally seamlessly handling 2- special requests. The wait time was as expected and attentive. They definitely have great customer service. More

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