Mike McPherson | Page 34

Excellent service Scott, I just wanted to thank you for the excellent service we received while purchasing the Audi A7. My wife and I have looked at a number of these Scott, I just wanted to thank you for the excellent service we received while purchasing the Audi A7. My wife and I have looked at a number of these cars over the last month or so and none have met our expectations. I take great care of my vehicles and it is hard to find a used vehicle that is well cared for. Traveling over 5 hours to your dealership, I was very hesitant that the car would not live up to my expectations, however, I was wrong. The car was everything we wanted and more. Thank you for making this purchase a seamless process. It was a pleasure working with the entire staff. Thanks, Sent from my iPhone More

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Porsche GTS Awesome job, both Sales and Service. While I have been a long time service customer for a number of years, I can honestly say my Sales person was grea Awesome job, both Sales and Service. While I have been a long time service customer for a number of years, I can honestly say my Sales person was great. No pressure, truly a consultant. More

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Simply Outstanding! I worked with Mike McPherson and Scott Hamilton as I evaluated several options for vehicles in the SAV / SUV cross-over category. They were extremely I worked with Mike McPherson and Scott Hamilton as I evaluated several options for vehicles in the SAV / SUV cross-over category. They were extremely supportive of my evaluation, at no time did I feel pressured, gave me the facts / information I needed to make an informed decision. Upon selection, I felt we arrived at a fair and reasonable deal for all parties, both on the price of my new vehicle and the trade value for my old vehicle. Delivery was timely and seamless, they took the time to ensure I was properly introduced to all the features of my new vehicle before I left the lot. It is always a pleasure to do business with great people. I am a first time Porsche owner, but a third-time Hennessy customer, and will always give your dealership the nod for future vehicles, as well as future references. I had breakfast with Joe Lawrence, EVP and COO of Porsche North America last week, just a few days after I took delivery on my car, and raved about my buying experience with Hennessy Porsche. Thank you! More

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Dreams come true As an enthusiast of Porsches I knew that I wanted the new GT3 when I first laid eyes on it flipping through a car magazine. After a questionable As an enthusiast of Porsches I knew that I wanted the new GT3 when I first laid eyes on it flipping through a car magazine. After a questionable experience with Jim Ellis with my wife's Cayenne and her moving to Land Rover for her next purchase I asked several friends and they recommended Hennessey. I decided to reach out via email to Scott and Mike, they were both very prompt, and answered all my questions. At the time there were no allocations for 2015 and they assured me that they would hard to get me one. After several months of waiting I was rewarded with an allocation through the dealership. I went through the process of choosing options, changing them, and changing them again. They were patient and excited every time I called or emailed and prompt in managing my demands. The car arrived on a Friday afternoon and them knowing that I had my birthday on Sunday they arranged for a tech to come in and finish my PDI, add my exhaust, and finish some details. That is a top notch service. On the day of delivery they made it easy as they knew I wanted to play with the car. My wife and I were very pleased with the buying experience and I am so excited about the car and future purchases with the dealership. F. Nia More

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Excellent Expereince!! Scott and Mike were an outstanding team to work with. Everything I asked was promptly answered and in great detail. The whole experience was worry fre Scott and Mike were an outstanding team to work with. Everything I asked was promptly answered and in great detail. The whole experience was worry free and I would recommend them to anyone looking for a vehicle. More

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the review is for service not my sales guy great sales experience but poor service experience. My stars are based on service. My sales guy would have received 5 stars. I purchased over $3,000 w great sales experience but poor service experience. My stars are based on service. My sales guy would have received 5 stars. I purchased over $3,000 worth of extra services when I bought my car including tinting, speed film and resistall. I made the appointment on the day I purchased the car. I was told that day it would take 4-5 hours for all services to be completed. I brought my car in for service on my scheduled day and arrived at 9am. I waited to be helped only to find out they could not find me or my appointment in the computer. They took my car anyway and I had to wait over 45 minutes for a rental from enterprise. A Hyundai. I gave them a Porsche Cayenne to service. I had to deal with the kid from enterprise and was pestered to purchase additional insurance even though my carrier extends my auto coverage to rentals. I had arranged for a sitter for my infant son that afternoon so I wouldn't have to take him for pick up. At 3pm, 6 hours after drop off, I called into the service center to check the status. No one had called me at all. The guy who answered(also the guy that checked me in) said he had no clue about the status and said someone would call me back. Luckily my sales guy checked in to ask if I had any questions about my car now that I had driven it a few days via email about the same time as I called in to service. I told him my situation with my son and not being kept in the loop about my car. He quickly responded with what was going on (they were still doing the tint and it would take another two hours before they were done) and asked if it would be easier with my son to come for pick up the next day. If I hadn't emailed him I don't know if I would have gotten a response from service at all. I just wish accurate expectations were set up front and when things changed I feel I should have been notified. They should know their volume that day and should know how long services they offer (or up sell at purchase) will take. The girls at pick up the next day weren't that knowledgeable either. As for the work, there are bubbles on the film and tinted windows. I was told they would bake into the car and windows in the next few weeks. Hopefully that will be true. I feel the service department lacked a desire to be attentive or even apologetic. I definitely feel the premium paid for Porsche service was not worth it all. I love the car and hate this was my first service experience. More

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Excellent Experience I had a great experience with the tag team of Scott and Mike on the purchase of my 2013 CPO Boxster S. The transaction went smoothly with me driving I had a great experience with the tag team of Scott and Mike on the purchase of my 2013 CPO Boxster S. The transaction went smoothly with me driving in from Virginia...the car was prepped, ready, and in perfect condition as advertised. My trade in of my older Porsche was also executed as agreed upon. The folks at the dealership were knowledgeable, friendly and made the purchase special. I told Scott I would probably be back for my third Porsche at this dealership and I would only want to deal with Scott and Mike again. Bob Virginia More

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Certified 911 4s cab Great experience dealing with Mike and Scott on a certified car that I bought.....they helped answer all my questions and resolve all issues . the out Great experience dealing with Mike and Scott on a certified car that I bought.....they helped answer all my questions and resolve all issues . the out of state internet transaction was handled professionally..I will certainly consider them for my next Porsche More

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"Superb Experience" Since I live in Texas, this is the first time I deal with Hennessy Porsche North Atlanta, these guys did a great job, I got a good price and great ser Since I live in Texas, this is the first time I deal with Hennessy Porsche North Atlanta, these guys did a great job, I got a good price and great service, my overall experience was superb. More

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A great experience These guys did a great job helping me find the right car, answering all of my questions and making the process painless. It was a great experience an These guys did a great job helping me find the right car, answering all of my questions and making the process painless. It was a great experience and I highly recommend Scott and Mike. More

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