Mike Mckesson
Mike Mckesson at Williamson Buick GMC

Mike Mckesson

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
49 Reviews

Dealership Experience

47 yrs, 1 mo

Languages Spoken

English English

4.8

49 Reviews

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49 Reviews of Mike Mckesson

October 02, 2025

Dealership Rating
Employee Rating

We as a family have owned from a Escalade ,ATS,and most currently an XT5 as well as XT4 all from Williamson Cadillac and it’s never been anything than a highly pleasant search and maintenance of our cars . More

by NANDYCRESPO24
Recommend Dealer
Yes
Oct 03, 2025

Williamson Buick GMC responded

Thank you for your continued loyalty! We're honored to support your family through each vehicle and proud to make every experience a pleasant one.

October 01, 2025

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Mike was very accurate in his estimate and timing of the requested repairs which les me to delay on repair because i needed the Yukon back. I appreciate his honesty. Thank you Mike More

by Doug Ede
Service Price Transparency
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Recommend Dealer
Yes
Oct 01, 2025

Williamson Buick GMC responded

Thank you for recognizing Mike’s honesty and precision—he truly values transparency and customer trust. We’re glad he was able to support your timeline and keep things clear throughout the process.

September 07, 2025

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Over sold on the needed items, sanitizer? Etc. was told one estimate and came in $200 higher @ cashier. Third time no parts for recall. And no part to fix traction control. More

by Rick Capik
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Fede Prudhomme

Sep 15, 2025

Williamson Buick GMC responded

We’re sorry to hear about the inconsistencies and delays you faced. Your feedback is being reviewed seriously to ensure greater transparency and reliability. Should you wish to discuss the details of your experience further, please feel free to reach me at janelysp@wagmiami.com.

August 05, 2025

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Excellent service. Have been a customer for many years, there has never been an issue in which the staff did not resolve.. More

by JCALDWELL227
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Recommend Dealer
Yes
Aug 21, 2025

Williamson Buick GMC responded

Thank you for your continued loyalty and trust over the years. We're proud to have a team that consistently delivers solutions and keeps your experience smooth every time.

August 02, 2025

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The service dept did a great job on my car and Mike M was very professional and courteous. The gentleman that picked me up at my house was also very polite and friendly. Bruno from sales even came over to ma More

by Paige
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bruno Zayas

Aug 04, 2025

Williamson Buick GMC responded

Paige, we're so pleased that Mike M and our drivers treated you with courtesy, and it’s great to hear Bruno’s extra support ensured you felt well cared for. Thank you for your review.

July 29, 2025

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Excelente servicio y profesionalidad, todo impecable, tienen un equipo muy profesional, establecen excelente comunicación con el cliente. Los felicito. More

by MIGUEL RODRIGUEZ
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2025

Williamson Buick GMC responded

Gracias, Sr. Rodriguez — sus palabras nos llenan de orgullo y nos motivan a seguir ofreciendo un servicio impecable. Nos alegra saber que nuestra comunicación y profesionalismo marcaron la diferencia en su experiencia.

July 18, 2025

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They are Excellent, precise, faster , attended, Friendly , cooperative, confident , attended , they treat you like family More

by MARTAECLIPSE
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Recommend Dealer
Yes
Jul 21, 2025

Williamson Buick GMC responded

Marta, your review radiates positivity—thank you for recognizing the care and dedication of our team. It's our goal to make every guest feel like part of the family!

July 03, 2025

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The service was really good they were thorough and they did they best thank you More

by PROFCHEFLUTAYLOR
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Recommend Dealer
Yes
Jul 07, 2025

Williamson Buick GMC responded

Thank you so much for your kind words! We're glad to hear our team gave their all and provided you with attentive, thorough service.

June 30, 2025

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My service representative really tried to help . He was filling in for my actual representative that was on vacation. I tried walking up to a rep to get an update they picked up phone to make it s More

by Pardoskyangel
Service Price Transparency
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Recommend Dealer
Yes
Jul 07, 2025

Williamson Buick GMC responded

Thank you for your honest review- it means a lot, and we're truly sorry about the miscommunication during your visit. We appreciate your patience and will work to ensure a smoother, more transparent experience moving forward.

June 29, 2025

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Employee Rating

The service department is great. Mike, my service adviser, is excellent and very helpful. I like to take my truck to Williamson Buick GMC for regular service More

by SAPERRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Williamson Buick GMC responded

We're so happy to hear Mike’s attentive care makes regular service a breeze. Thank you for choosing us again and again!

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