Mike Murdock | Page 2

I drove 40 minutes to Bozard Lincoln in St. Augustine, and from the moment I walked in, I felt like I had stepped into the lobby of a 5-star Dubai hotel. Lincoln assigned Senior Client Advisor Augustine, and from the moment I walked in, I felt like I had stepped into the lobby of a 5-star Dubai hotel. Lincoln assigned Senior Client Advisor Mike Murdock to assist me, and the level of service was exceptional. I was escorted to a private “Pavilion” with my name on the door—complete with a flat-screen TV, white leather chairs, and a fully stocked snack table. It was nicer than some luxury hotel rooms I’ve stayed in. Mike and his assistant Cailyn took the time to understand my needs, preferences, and specs. After an hour of what felt like luxury auto speed-dating, I selected the Lincoln Navigator Black Label. Mike guided me through financing options, provided great customer care, and even helped navigate an unexpected credit bureau issue. Once everything was resolved, my Navigator was presented to me with a big red bow on the hood. This was truly a premium buying experience from start to finish. I look forward to a long relationship with Mike and the team at Bozard Lincoln. More

by Gary Johnson Verified Customer Verified Customer

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Mike Murdock was an excellent salesman who explained everything in the paperwork and went above and beyond to deliver a great experience. He helped us maximize our trade-in value and made us want to re everything in the paperwork and went above and beyond to deliver a great experience. He helped us maximize our trade-in value and made us want to return for future vehicle purchases. Jack Michie went above and beyond and even delivered our vehicle to us. Well done! More

by john b Verified Customer Verified Customer

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The dealership provides an exceptional car buying experience. The environment is welcoming, and the staff is excellent. We're extremely pleased with our experience. experience. The environment is welcoming, and the staff is excellent. We're extremely pleased with our experience. More

by tfhill84 Verified Customer Verified Customer

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Our experience with Mike and Bozard was what we expected after our daughter highly recommended Bozard. I would also highly recommend both Mike and Bozard. And, Jack, Jr. was also a pleasure to work with. after our daughter highly recommended Bozard. I would also highly recommend both Mike and Bozard. And, Jack, Jr. was also a pleasure to work with. More

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Truly impeccable service from the sales department, to the delivery of the vehicle, and finance department. You’ve got a customer for life. the delivery of the vehicle, and finance department. You’ve got a customer for life. More

by paullloyd101 Verified Customer Verified Customer

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Love the way they treat the customer from beginning to end. All questions are answered with knowledge and professionalism. end. All questions are answered with knowledge and professionalism. More

by LUCYAM37 Verified Customer Verified Customer

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Mike was WONDERFUL! ! Made my car purchase so easy!!Thanks Mike I Love my New Aviator🥰 ! Made my car purchase so easy!!Thanks Mike I Love my New Aviator🥰 More

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Mike and Jack were a great team to work and very knowledgeable about the vehicle. knowledgeable about the vehicle. More

by jaxpalmtree Verified Customer Verified Customer

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Got what we wanted. A new build took a while, but they were happy to make it happen. A new build took a while, but they were happy to make it happen. More

by MEGAN51 Verified Customer Verified Customer

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We enjoyed our experience at Bozard with Mike and Donald. Both were very knowledgeable and courteous. We were comfortable with them from the first handshake to the last. Thanks for a pleasant buying exper Both were very knowledgeable and courteous. We were comfortable with them from the first handshake to the last. Thanks for a pleasant buying experience. More

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