Mike Mutz | Page 4

We had a great experience doing business with Emich Kia. The staff are nice and welcome you with a smile. The minute you walk in to the facility, someone greets you and offers assistance. We were able to me The staff are nice and welcome you with a smile. The minute you walk in to the facility, someone greets you and offers assistance. We were able to meet with Amber who is an excellent sale representative. More

by ayohanes Verified Customer Verified Customer

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Very helpful in getting my transaction through. Made sure that the car was detailed prior to delivery. Made sure that the car was detailed prior to delivery. More

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Sales manager, finance and salesperson were all very professional and patient while my wife and I were contemplating our options. Most importantly, they did not pressure us the way that other auto deale professional and patient while my wife and I were contemplating our options. Most importantly, they did not pressure us the way that other auto dealers do. Very positive experience, glad we decided to shop at this dealership and will recommend it to other folks More

by rsadulski Verified Customer Verified Customer

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All of the staff was super friendly and considered our needs for a vehicles. They helped us find one quickly and we love it. needs for a vehicles. They helped us find one quickly and we love it. More

by jordanacosta31 Verified Customer Verified Customer

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Amber was nice, explained everything. We closed our deal in less time than we imagined. Process was easier than expected. Highly recommend Emich. We closed our deal in less time than we imagined. Process was easier than expected. Highly recommend Emich. More

by Gesilene and Monique Verified Customer Verified Customer

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Good experience working with the Emich folks. Good vehicle at a reasonable price. Good customer service Good vehicle at a reasonable price. Good customer service More

by sean80 Verified Customer Verified Customer

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AMAZING HELP AND GREAT SERVICE. THANK YOU SO MUCH FOR EVERYTHING YOU ALL DID TO GET ME A CAR. THANK YOU SO MUCH FOR EVERYTHING YOU ALL DID TO GET ME A CAR. More

by momblanton03 Verified Customer Verified Customer

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Mike was amazing! As a family owned business I truly believe Mike made me feel more than just a customer he made me feel like family! Went above and beyond for me and As a family owned business I truly believe Mike made me feel more than just a customer he made me feel like family! Went above and beyond for me and worked hard to get me into the car that I wanted! Great experience from the start met my needs and even exceeded them!! More

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The entire Team was awesome to work with and would highly recommend them if looking for a car recommend them if looking for a car More

by MARIODONATO Verified Customer Verified Customer

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I made it very clear at the beginning, that I already had pre-approved financing that I was going to use, that would match anybody else's rate, if better. Manager Mark Mutz, unbenounced to me, arranged fina pre-approved financing that I was going to use, that would match anybody else's rate, if better. Manager Mark Mutz, unbenounced to me, arranged financing with a different institution. At closing time, a sheet came up to be signed from this other lender. I did not sign it, reminding them of what I told them originally. Amber told me that Mile Hi Security Coverage automatically came with the purchase of my car. At closing time, it was not even listed on the Invoice or Application. The purchase had to be amended, and as it turned out, was added to the purchase, instead of included with it. Please don't mislead customers, and say that something is included, if it is not Furthermore, when the Customer tells you they already have pre-approved Financing from their own lender, honor it, and don't try to use another, behind the Customer's back, and try to sneak it into closing!! More

by richardisaacs0 Verified Customer Verified Customer

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