Mike Needham | Page 11

Mike was a great help to me when I brought my car in for service. He made sure my issue was resolved in a timely manner and was extremely professional. service. He made sure my issue was resolved in a timely manner and was extremely professional. More

Report | Print

I have purchased two vehicles from Jacksonville Subaru. There are many reasons why this dealership continues to be number one! The upmost reason being customer service. From the beginning to the end of There are many reasons why this dealership continues to be number one! The upmost reason being customer service. From the beginning to the end of either an automobile purchase, or an automobile repair, They truly want my business and it shows. Communication, for me, is most important. Everything involved with my visit there is explained clearly and courteously by everyone I’ve encountered at this dealership. My visit today was no different. Mike Needham took his time going over the issues with my Forrester, let me know what was going on, answered my questions and gave me advice about future care, and just plain made me feel like my business matters. Thank You Jacksonville Subaru! Lee Anne Volin Neptune Beach, FL More

Report | Print

Bought a new Subaru. Loved the experience. Had an older Subaru fixed. Loved the experience. Loved the experience. Had an older Subaru fixed. Loved the experience. More

Report | Print

Bought a new Subaru. Loved the experience. Had an older Subaru fixed. Loved the experience. Loved the experience. Had an older Subaru fixed. Loved the experience. More

Report | Print

My first visit… I have nothing negative to say. Was pleased with the work done and was valued as a customer:) Done in a timely manner and communication was great… 5 stars! Thank you:) Was pleased with the work done and was valued as a customer:) Done in a timely manner and communication was great… 5 stars! Thank you:) More

Report | Print

Professional, cordial, and on time. Finish work in the time they estimated and cost was very reasonable. Finish work in the time they estimated and cost was very reasonable. More

Report | Print

Mike and his team are to be commended for outstanding service for my Outback’s 30K. From the scheduling, drop-off, notification and delivery I couldn’t have asked for a better experience! This is my sec service for my Outback’s 30K. From the scheduling, drop-off, notification and delivery I couldn’t have asked for a better experience! This is my second scheduled service with SoJ and am blown away by their pride and professionalism! I even got lunch! Thanks again, Mike and Team! More

Report | Print

Expedient, courteous, welcoming and engaging! This was my first trip to the service dept and it was good. My sense is that they go out of their way to make it a positive experience. Also the w This was my first trip to the service dept and it was good. My sense is that they go out of their way to make it a positive experience. Also the waiting area and restrooms are clean and pleasant. More

Report | Print

I have had a great experience with Subaru of Jacksonville! Mike Needham in the service department has excellent customer service! He goes above and beyond to make sure you are taken care of and Jacksonville! Mike Needham in the service department has excellent customer service! He goes above and beyond to make sure you are taken care of and you’re back on the road. The technicians are great and get you in and out fairly quickly. The waiting area is always well stocked with drinks and snacks in the morning. I have always been a bit skeptical of dealerships based on some past experiences, but Subaru of Jacksonville made me feel like family. I will continue to bring my vehicle to them for all my maintenance needs! If you are looking for an excellent dealership to service your Subaru, go here! More

Report | Print

Subaru of Jacksonville to the rescue…Driving back to Florida, the 4 year old battery decided to expire while on I95, just north of Jacksonville. Call Subaru Roadside assistance, they dispatched a flatbe Florida, the 4 year old battery decided to expire while on I95, just north of Jacksonville. Call Subaru Roadside assistance, they dispatched a flatbed to bring the car to Subaru of Jacksonville. First thing the next morning, Mike Needham, in service, call to let us know the car was repaired and ready to go. Great dealership, great car!! More

Report | Print