Mike Needham | Page 52

We had a small but troublesome coolant leak. Service quickly found that the leak was due to a loose clamp. I’m not exactly sure why it happened. They tightened the clamp at no charge. quickly found that the leak was due to a loose clamp. I’m not exactly sure why it happened. They tightened the clamp at no charge. More

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Friendly, courteous, and efficient from start to finish. 60k mile scheduled maintenance though a larger one, was completed in a timely manner while we waited for our convenience. Won't hesitate to have next 60k mile scheduled maintenance though a larger one, was completed in a timely manner while we waited for our convenience. Won't hesitate to have next service work performed there. More

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My Subaru needed some work done to it. The dealership was quick to get us scheduled and loaned us a courtesy car as soon as one became available. The work was done with reasonable charges and in a reasonable quick to get us scheduled and loaned us a courtesy car as soon as one became available. The work was done with reasonable charges and in a reasonable time frame frame. Some warranty work was also done at no charge. The folks were very friendly and I am well satisfied. More

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Mike Needham was very patient and helpful answering all my questions concerning an insurance repair claim that I wanted Subaru to perform rather than an independent shop in order to protect my warranty. T my questions concerning an insurance repair claim that I wanted Subaru to perform rather than an independent shop in order to protect my warranty. They completed the work in a timely manner, with attention to all the details, and by offering the use of a loaner car for the day it was very convenient and seamless. More

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Mike did a super job for me today outstanding dealership I can’t think of any dealership I’ve ever worked with that’s even close to this one I appreciate you guys every day thank you so much I definitely ca I can’t think of any dealership I’ve ever worked with that’s even close to this one I appreciate you guys every day thank you so much I definitely can see why you guys are rated number one you deserve it More

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Fantastic place, helped my college daughter get her Legacy fixed quickly and provided a loaner so she could get home for Thanksgiving. Mike is awesome. Legacy fixed quickly and provided a loaner so she could get home for Thanksgiving. Mike is awesome. More

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My Forester was due for it's 12K service. I was greeted outside by Gabriel who got my info quickly and gave me an estimated time of an hour for the service. Exactly an hour later my car was ready as promis outside by Gabriel who got my info quickly and gave me an estimated time of an hour for the service. Exactly an hour later my car was ready as promised. Michael explained what was checked on my car and how things looked and what might need attention soon. A quick, easy service. Plus everyone at the dealership was following COVID safety protocols. More

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I was there for a recall repair. My Forester is not from here. I am handicapped pretty bad. I can hardly walk. Your service advisors Mike Needham and Kevin McCarthy went out of their way to get the repairs here. I am handicapped pretty bad. I can hardly walk. Your service advisors Mike Needham and Kevin McCarthy went out of their way to get the repairs done quickly and see that I was comfortable. An inspection was done and a alternator belt was found in very bad condition. The next week I would be driving thru Ga on two 7 hour runs. This belt was replaced the next Tues prior to my departure Wed. Kevin even gave me a veteran discount. He probably was attentive and heard me talking to another veteran that was in the service dept. at that time. I certainly appreciate the work ethics of these two men. Thanks Phil Thomason More

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I appreciate the prompt and courteous serviceextended to I appreciate the prompt and courteous service extended to me by Mike Needham. It’s a pleasure to bring my car to your dealership when needed. I appreciate the prompt and courteous service extended to me by Mike Needham. It’s a pleasure to bring my car to your dealership when needed. More

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Excellent service. Mike explained what the 60,000 miles service includes and followed up with us on every step of the process. I highly recommend working with Mike for your Subaru service needs. service includes and followed up with us on every step of the process. I highly recommend working with Mike for your Subaru service needs. More

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