Mike O'Connell
Mike O'Connell at Arlington Heights Buick GMC

Mike O'Connell | Page 11

Business Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

4.9
1,450 Reviews
4.9

1,450 Reviews

Write a Review

Dealership Experience

12 yrs, 5 mos

Industry Experience

34 yrs, 6 mos

1450 Reviews of Mike O'Connell

January 16, 2025

Dealership Rating
Employee Rating

We were especially happy with Cesar! We had a very quick and smooth experience and never felt pressured it rushed. More

by t13w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez, Amin Aminipanah

January 11, 2025

Dealership Rating
Employee Rating

Tuvimos muy buena experiencia con César Martínez y salimos muy felices con la elección que tuvimos. More

by gabinomora7721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Audino, Cesar Martinez

January 11, 2025

Dealership Rating
Employee Rating

Really great dealership to work with. Very professional and extremely helpful. Just purchased my 2nd car…a Buick Envision. I love it. Shelley and Dan were fantastic. Highly recommend! Da More

by Dawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr, David Figueroa , Daniel Szwec

January 09, 2025

Dealership Rating
Employee Rating

Never buy a car from this dealer they do some shady stuff in the financing dept More

by Abs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 09, 2025

Arlington Heights Buick GMC responded

ABS, Please feel free to contact me with more details. We use these reviews as teachable moments. Unfortunately, your review lacks detail. Call my cell: 847-878-1359. Thank You, Ariel Szwec Managing Partner

December 21, 2024

Dealership Rating
Employee Rating

Cesar was friendly and able to answer all our questions. Cesar reviewed all the features and showed us how to use each one. More

by wasteman50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Dec 24, 2024

Arlington Heights Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that Cesar provided you with excellent service and took the time to ensure you understood all the features. If you have any more questions or need further assistance, feel free to reach out. We look forward to seeing you again! Sincerely, The Team at Arlington Heights Buick GMC

December 19, 2024

Dealership Rating
Employee Rating

Highly recommend! No pressure tactics! My salesperson was Chris Lahey and he did a fantastic job securing the vehicle that I wanted. He was very patient and answered a More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr, Michael Audino , Chris Lahey

Dec 20, 2024

Arlington Heights Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with Chris and our team was so positive. It's great to know that we were able to make your car-buying experience easy, worry-free, and enjoyable. We truly appreciate your recommendation and are grateful for your kind words about our staff. We look forward to serving you again in the future! Enjoy your new vehicle! Sincerely, The Team at Arlington Heights Buick GMC

December 15, 2024

Dealership Rating
Employee Rating

This is the second 2025 Buick Envista that we have purchased at this dealership in the last month. This second vehicle is for my wife Sandi (who likes red vehicles). The salespeople gave us a discount More

by jordanjames0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez, Amin Aminipanah

Dec 17, 2024

Arlington Heights Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Team at Arlington Heights Buick GMC

December 14, 2024

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Employee Rating

What a comfortable and pleasant purchase experience. Cesar was patient, knowledgable and focused on making sure any concerns were addressed and answered. Everyone was friendly and professional. We're lo More

by d.bertz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Cesar Martinez , Daniel Szwec

Dec 17, 2024

Arlington Heights Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Team at Arlington Heights Buick GMC

December 08, 2024

Dealership Rating

Was in for service on my Buick Regal. David Figueroa got me in and out in record time and, as always, made sure everything was done correctly. It’s evident that the Service Manager, Mik More

by Sullivan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec, Michael Audino

Dec 11, 2024

Arlington Heights Buick GMC responded

Suulivan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Arlington Heights Buick GMC

December 06, 2024

Dealership Rating
Employee Rating

Thank you Cesar and Dan for a 5 star experience! Extremely professional and very easy to work with. I would highly recommend! More

by sgreen18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez , Daniel Szwec

Dec 09, 2024

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Arlington Heights Buick GMC

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