Mike O'Connell
Mike O'Connell at Arlington Heights Buick GMC

Mike O'Connell | Page 12

Business Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

5.0
1,454 Reviews
5.0

1,454 Reviews

Write a Review

Dealership Experience

12 yrs, 5 mos

Industry Experience

34 yrs, 6 mos

1454 Reviews of Mike O'Connell

December 15, 2024

Dealership Rating
Employee Rating

This is the second 2025 Buick Envista that we have purchased at this dealership in the last month. This second vehicle is for my wife Sandi (who likes red vehicles). The salespeople gave us a discount More

by jordanjames0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez, Amin Aminipanah

Dec 17, 2024

Arlington Heights Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Team at Arlington Heights Buick GMC

December 14, 2024

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Employee Rating

What a comfortable and pleasant purchase experience. Cesar was patient, knowledgable and focused on making sure any concerns were addressed and answered. Everyone was friendly and professional. We're lo More

by d.bertz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Cesar Martinez , Daniel Szwec

Dec 17, 2024

Arlington Heights Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Team at Arlington Heights Buick GMC

December 08, 2024

Dealership Rating

Was in for service on my Buick Regal. David Figueroa got me in and out in record time and, as always, made sure everything was done correctly. It’s evident that the Service Manager, Mik More

by Sullivan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec, Michael Audino

Dec 11, 2024

Arlington Heights Buick GMC responded

Suulivan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Arlington Heights Buick GMC

December 06, 2024

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Thank you Cesar and Dan for a 5 star experience! Extremely professional and very easy to work with. I would highly recommend! More

by sgreen18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez , Daniel Szwec

Dec 09, 2024

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Arlington Heights Buick GMC

December 06, 2024

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Employee Rating

César Martínez excelente en atendernos hizo todo lo posible por ayudarnos. Sin duda volveremos en el futuro para comprar un vehículo con César. Gracias More

by morocho_claudio
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Audino, Cesar Martinez , Daniel Szwec

Dec 06, 2024

Arlington Heights Buick GMC responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sinceramente, The Team at Arlington Heights Buick GMC

December 02, 2024

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Courteous and profesional. They were fast and knowlegable. Gregory made it fun and easy. Would recommend More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Werner

Dec 04, 2024

Arlington Heights Buick GMC responded

Thank you, Alex, for your wonderful review! We're thrilled to hear that you found our team at Arlington Heights Buick GMC to be courteous and professional. It's fantastic to know that Gregory made your experience enjoyable and seamless. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

December 02, 2024

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Most of our interaction was with our salesperson Greg, who was very helpful. Overall the dealership seemed professional, efficient and customer service oriented. More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gregory Werner

Dec 04, 2024

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Arlington Heights Buick GMC was enjoyable and that Greg was able to assist you effectively. Our team is dedicated to providing professional and efficient service, and your feedback reinforces our commitment to customer satisfaction. We look forward to welcoming you back on your next visit! Sincerely, The Team at Arlington Heights Buick GMC

November 30, 2024

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We recently purchased a Buick, and we couldn’t be more impressed with the service we received from Cesar at Arlington Heights Buick GMC. From start to finish, he was knowledgeable, professional, and gen More

by Annamarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Dec 03, 2024

Arlington Heights Buick GMC responded

Your kind words mean a lot to us, Annamarie. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Team at Arlington Heights Buick GMC

November 18, 2024

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No pressure shopping. Knowledgeable and personable staff. Came for specific car, but Nicolette suggested another trim if the same car and fit me perfectly. The trade in More

by ritamariebaruffi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicolette Grivas

Nov 20, 2024

Arlington Heights Buick GMC responded

Congratulations on your new Buick, Rita! Thank you for taking the time to write about your experience. It's great to know Nicolette and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Arlington Heights Buick GMC

November 12, 2024

Dealership Rating
Employee Rating

This is about my 10th lease from this dealership. Shelley Barr and the entire team treat you like family! Thanks for sitting with me to set up the extras. Technology is so NOT my thing ;-) See you More

by Sfox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr , Jesus Camargo, Danny Szwec and Ariel Szwec

Nov 14, 2024

Arlington Heights Buick GMC responded

It's always great to hear from our customers and we appreciate you taking the time to give us feedback, Susan! Thank you for continually choosing Arlington Heights Buick GMC for your vehicle needs. We look forward to seeing you for your next lease! Sincerely, The Team at Arlington Heights Buick GMC

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