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Mike O'Connell

Overview Reviews (1450) Inventory (188)

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Mike O'Connell

Mike O'Connell | Page 12

Business Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

4.9

1,450 Reviews

4.9

1,450 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (1450) Inventory (188)

Dealership Experience

12 yrs, 5 mos

Industry Experience

34 yrs, 6 mos

1450 Reviews of Mike O'Connell

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December 06, 2024

Dealership Rating

Employee Rating

César Martínez excelente en atendernos hizo todo lo posible por ayudarnos. Sin duda volveremos en el futuro para comprar un vehículo con César. Gracias posible por ayudarnos. Sin duda volveremos en el futuro para comprar un vehículo con César. Gracias More

by morocho_claudio

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Audino, Cesar Martinez , Daniel Szwec

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Dec 06, 2024 -

Arlington Heights Buick GMC responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sinceramente, The Team at Arlington Heights Buick GMC

December 02, 2024

Dealership Rating

Employee Rating

Courteous and profesional. They were fast and knowlegable. Gregory made it fun and easy. Would recommend They were fast and knowlegable. Gregory made it fun and easy. Would recommend More

by Alex

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gregory Werner

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Dec 04, 2024 -

Arlington Heights Buick GMC responded

Thank you, Alex, for your wonderful review! We're thrilled to hear that you found our team at Arlington Heights Buick GMC to be courteous and professional. It's fantastic to know that Gregory made your experience enjoyable and seamless. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

December 02, 2024

Dealership Rating

Employee Rating

Most of our interaction was with our salesperson Greg, who was very helpful. Overall the dealership seemed professional, efficient and customer service oriented. who was very helpful. Overall the dealership seemed professional, efficient and customer service oriented. More

by JR

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Gregory Werner

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Dec 04, 2024 -

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Arlington Heights Buick GMC was enjoyable and that Greg was able to assist you effectively. Our team is dedicated to providing professional and efficient service, and your feedback reinforces our commitment to customer satisfaction. We look forward to welcoming you back on your next visit! Sincerely, The Team at Arlington Heights Buick GMC

November 30, 2024

Dealership Rating

Employee Rating

We recently purchased a Buick, and we couldn’t be more impressed with the service we received from Cesar at Arlington Heights Buick GMC. From start to finish, he was knowledgeable, professional, and gen impressed with the service we received from Cesar at Arlington Heights Buick GMC. From start to finish, he was knowledgeable, professional, and genuinely helpful. He took the time to understand our needs and guided us to the perfect vehicle without any pressure. If you’re looking for an stress-free car-buying experience, I highly recommend working with Cesar! More

by Annamarie

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cesar Martinez

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Dec 03, 2024 -

Arlington Heights Buick GMC responded

Your kind words mean a lot to us, Annamarie. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Team at Arlington Heights Buick GMC

November 18, 2024

Dealership Rating

Employee Rating

No pressure shopping. Knowledgeable and personable staff. Came for specific car, but Nicolette suggested another trim if the same car and fit me perfectly. The trade in Knowledgeable and personable staff. Came for specific car, but Nicolette suggested another trim if the same car and fit me perfectly. The trade in went smoothly as well. Very impressed with Nicolette and the car purchase project. More

by ritamariebaruffi

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nicolette Grivas

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Nov 20, 2024 -

Arlington Heights Buick GMC responded

Congratulations on your new Buick, Rita! Thank you for taking the time to write about your experience. It's great to know Nicolette and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Arlington Heights Buick GMC

November 12, 2024

Dealership Rating

Employee Rating

This is about my 10th lease from this dealership. Shelley Barr and the entire team treat you like family! Thanks for sitting with me to set up the extras. Technology is so NOT my thing ;-) See you Shelley Barr and the entire team treat you like family! Thanks for sitting with me to set up the extras. Technology is so NOT my thing ;-) See you in three years! Susan Fox More

by Sfox

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shelley Barr , Jesus Camargo, Danny Szwec and Ariel Szwec

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Nov 14, 2024 -

Arlington Heights Buick GMC responded

It's always great to hear from our customers and we appreciate you taking the time to give us feedback, Susan! Thank you for continually choosing Arlington Heights Buick GMC for your vehicle needs. We look forward to seeing you for your next lease! Sincerely, The Team at Arlington Heights Buick GMC

November 09, 2024

Dealership Rating

Employee Rating

Nuestro vendedor Cersar Mtz fue muy amable y se tomó el tiempo para explicarnos con detalle todo, muy buen servicio con todos y es la segunda vez que compramos un carro aquí por el asesoramiento de César tiempo para explicarnos con detalle todo, muy buen servicio con todos y es la segunda vez que compramos un carro aquí por el asesoramiento de César More

by jess210994

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cesar Martinez, Amin Aminipanah, Mark Lubrano

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Nov 12, 2024 -

Arlington Heights Buick GMC responded

¡Gracias por su excelente reseña! Estamos encantados de saber que César le brindó un servicio amable y detallado durante su compra en Arlington Heights Buick GMC. Apreciamos su confianza en nosotros y nos alegra que haya regresado por segunda vez. Esperamos poder asistirle nuevamente en el futuro. ¡Que disfrute de su nuevo vehículo! Sincerely, The Team at Arlington Heights Buick GMC

November 09, 2024

Dealership Rating

Employee Rating

Cesar Martinez fue muy amable conmigo y me ayudo a conseguir mi nueva 25 GMC Sierra AT4. Gracias a A.H. Buick GMC. Cesar Martinez es el # 1 en este dealership. conseguir mi nueva 25 GMC Sierra AT4. Gracias a A.H. Buick GMC. Cesar Martinez es el # 1 en este dealership. More

by chilero326

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Audino, Cesar Martinez

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Nov 12, 2024 -

Arlington Heights Buick GMC responded

¡Gracias! Estamos encantados de saber que tu experiencia con nosotros fue tan positiva y que César te ayudó a conseguir tu nueva GMC Sierra AT4. Apreciamos tus amables palabras y estamos aquí para cualquier cosa que necesites en el futuro. ¡Esperamos verte de nuevo en Arlington Heights Buick GMC! Sincerely, The Team at Arlington Heights Buick GMC

November 09, 2024

Dealership Rating

Employee Rating

Cesar Martinez es un excelente vendedor un trato muy amable muy satisfecho gracias cesar. Vamos a regresar en el futuro por un nuevo carro. amable muy satisfecho gracias cesar. Vamos a regresar en el futuro por un nuevo carro. More

by lopezrafael912

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cesar Martinez , Daniel Szwec

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Nov 12, 2024 -

Arlington Heights Buick GMC responded

Agradecemos profundamente tus amables palabras sobre tu experiencia con Arlington Heights Buick GMC y nuestro vendedor, Cesar. Nos alegra saber que estás satisfecho y esperamos verte nuevamente en el futuro para ayudarte a encontrar tu nuevo carro. ¡Hasta pronto! Sincerely, The Team at Arlington Heights Buick GMC

November 08, 2024

Dealership Rating

Employee Rating

Working with this dealership is like no other. Would drive out of state for them for every vehicle! Thank you! Would drive out of state for them for every vehicle! Thank you! More

by kd.brooklyn

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Baker, Samantha Edwards, Robert Baturin, Cesar Martinez, Andrew Allen, Mark Lubrano , Kristal Borges, Chris Lahey, Gregory Werner

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Nov 11, 2024 -

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Arlington Heights Buick GMC. It means a lot to us that you would travel out of state for our services. We look forward to assisting you with your future vehicle needs! Sincerely, The Team at Arlington Heights Buick GMC

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