Mike O'Connell
Mike O'Connell at Arlington Heights Buick GMC

Mike O'Connell | Page 3

Business Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

4.9
1,298 Reviews
4.9

1,298 Reviews

Write a Review

Dealership Experience

10 yrs, 4 mos

Industry Experience

32 yrs, 5 mos

1298 Reviews of Mike O'Connell

April 18, 2024

Dealership Rating
Employee Rating

Everyone one from the front desk to service technician are veey friendly and focused on helping out best they can. I appreciate Chris my service technician for outstanding customer service. More

by limoangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi

Apr 19, 2024

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

April 18, 2024

Dealership Rating
Employee Rating

My fifth vehicle with A. H. Buick. They work hard to get me what I want on great terms. My sales guy Eliot, has helped me with all 5 transactions and cares about my satisfacti More

by harvey.stein1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliot Pergricht

Apr 19, 2024

Arlington Heights Buick GMC responded

Harvey, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Buick GMC Team

April 10, 2024

Dealership Rating
Employee Rating

We had a great experience working with Cesar. Very professional and extremely quick to respond to any questions. I would not hesitate to consider Arlington Heights Buick GMC for any future vehi More

by kimberly.schuetz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez, Kristal Borges

Apr 10, 2024

Arlington Heights Buick GMC responded

Thank you for leaving this remarkable feedback, Kimberly. We appreciate your comments and are happy to hear that Cesar was able to meet your needs. At Arlington Heights Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Arlington Heights Buick GMC Team

April 09, 2024

Dealership Rating
Employee Rating

Dean Fry will take care of you like you are family and do everything in his power to make sure everything is done exactly as you would like. More

by Younggazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Fay, Joel E. Gallardo

Apr 10, 2024

Arlington Heights Buick GMC responded

We are truly grateful for this awesome review! We are thrilled that Dean was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Arlington Heights Buick GMC Team

April 06, 2024

Dealership Rating
Employee Rating

Definitely a positive experience with this dealership. Friendly atmosphere and fair pricing on work trucks. More

by Tamlaj10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Arlington Heights Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Arlington Heights Buick GMC Team

April 06, 2024

Dealership Rating
Employee Rating

Robert was awesome and to the point. I am extremely satisfied with their service! Thanks! More

by ELISAMONROY56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Baturin

Apr 08, 2024

Arlington Heights Buick GMC responded

Elisa, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the overall experience. We look forward to working with you again! Sincerely, The Arlington Heights Buick GMC Team

April 05, 2024

Dealership Rating
Employee Rating

Both made the process go smoothly. Professional and courteous. Highly recommend Arlington Heights GMC and Robert, Michael, Amy and Allie. More

by KARENPCPS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Baturin, Amy Fligel , Allie

Apr 08, 2024

Arlington Heights Buick GMC responded

Karen, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

March 29, 2024

Dealership Rating
Employee Rating

Joel Gallardo helped make this purchase quick and easy! Also thanks to Mike O. in finance, Mike A. the general manager and Kristal Borges in the Internet Department! More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Arlington Heights Buick GMC responded

Sam, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

March 28, 2024

Dealership Rating
Employee Rating

El vendedor muy amable te sientes comodo en el dealer ay cafe y agua gracuas More

by hcovarrubias68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Mar 29, 2024

Arlington Heights Buick GMC responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sinceramente, The Arlington Heights Buick GMC Team

March 28, 2024

Dealership Rating
Employee Rating

Really good experience with our helper was able to answer all questions and give us more information to give us the best experience with our purchase More

by israelgonzalez9117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

Mar 29, 2024

Arlington Heights Buick GMC responded

Israel, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

Dealership Inventory (135 Vehicles)

new 2024 Buick Enclave car, priced at $47,316
2024 Buick Enclave
new
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive
used 2005 Honda Accord car, priced at $8,775
2005 Honda Accord
used
Silver Frost Metallic exterior
Automatic
Front-wheel Drive
new 2023 Buick Envision car, priced at $30,974
2023 Buick Envision
new
Summit White exterior
Automatic
Front-wheel Drive
used 2012 Chevrolet Express 2500 car, priced at $13,975
2012 Chevrolet Express 2500
used
Dark Blue Metallic exterior
Automatic
Rear-wheel Drive
new 2023 Buick Envision car, priced at $34,330
2023 Buick Envision
new
Cinnabar Metallic exterior
Automatic
All-wheel Drive
new 2023 Buick Enclave car, priced at $53,411
2023 Buick Enclave
new
Sage Metallic exterior
Automatic
All-wheel Drive