Mike O'Neil

I received the email on a Friday evening, which includes recent additions to the Falmouth Toyota lot. I saw the 2012 Venza for a reasonable price. I contacted their Online Sales agent, Derek, to schedule a recent additions to the Falmouth Toyota lot. I saw the 2012 Venza for a reasonable price. I contacted their Online Sales agent, Derek, to schedule a test drive on Monday. Derek responded early Sunday morning asking what time would be best. Derek set a 1pm meeting with Maria. After the test drive I was convinced that it was a good value. Maria convinced me to leave a deposit. I had brought $1k in cash to show my commitment. As a USED car over 10yrs, there were not a lot of opportunities for bank loans. The Finance Mgr worked the numbers. A 4yr loan, less than 10% interest with a substantial down payment. They coordinated with my Insurance Agent and sent a Runner with my military DD214 documents and had VETERANS plates in three (3) days. I now have over 600 miles and waited a few weeks before posting this feedback. There were zero negotiations regarding the price. Truth be told, it was a reasonable price. I did take a 2nd test drive before signing papers. Needed to see if the 110lb Giant Schnauzer fit. Maria was very helpful in getting a trailer hitch mounted as part of the purchase for my Ebike rack. Connected with Mike on that matter via email. Texting with Maria was convenient and helped keep the process on track. Thanks Matt Murphy for a good team effort. More

Helpful 0

Report | Print

In a world with so much uncertainty,Falmouth Toyota is the one place were excellence is just an every day occurrence,and so easy on your mind and wallet.,thanks one more time. the one place were excellence is just an every day occurrence,and so easy on your mind and wallet.,thanks one more time. More

Helpful 0

Report | Print

I did not buy my new 2019 Highlander here but have had it serviced here since day 1.I have just recently bought out my lease at Falmouth Toyota there are always friendly and courteous in the service dept and serviced here since day 1.I have just recently bought out my lease at Falmouth Toyota there are always friendly and courteous in the service dept and when I bought car out at end of lease they were most helpful in doing this & will continue to have car serviced at Falmouth Toyota also place is very clean**** More

Helpful 0

Report | Print

I live over 75 miles away from Falmouth Toyota and have purchased all three of my vehicles there over the last 16 yrs. I could purchase a vehicle closer to my residence however, the team at Falmouth Toyota purchased all three of my vehicles there over the last 16 yrs. I could purchase a vehicle closer to my residence however, the team at Falmouth Toyota from Owner Matt Murphy, associate Maria O'Neil, Amy and so many others are a truly amazing!!!!!! THIS IS THE ONLY PLACE MY FAMILY AND I WILL GO!!!! More

Helpful 0

Report | Print