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Mike Ohanesian
Mike Ohanesian at Five Star Subaru of Grapevine

Mike Ohanesian | Page 4

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
214 Reviews
5.0

214 Reviews

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214 Reviews of Mike Ohanesian

March 27, 2024

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Employee Rating

Scary situation with a giant plastic tumbleweed, was very worried about my Subaru. Five Star got it in and looked at and fixed the (thankfully) minor damage. More

by tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2024

Five Star Subaru of Grapevine responded

Tracey, We were relieved to find that your Subaru's damage was minor and that we could address it promptly. Thank you for entrusting Five Star Subaru with your vehicle! If you have any further concerns or need assistance in the future, don't hesitate to reach out to 817-438-1700. Safe travels, Jakob Ritter, Service Director

March 21, 2024

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Employee Rating

The service department customer representative went out of his way to assure our new part was installed in a timely manner. More

by Bobbi.farrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2024

Five Star Subaru of Grapevine responded

Thank you, Bobbi, for choosing Five Star Subaru for your vehicle care. Timely service is the goal and we hope you reach out to Mike again in the future at 817-438-1700. We appreciate you. Best regards, Jakob Ritter, Service Director

March 15, 2024

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Employee Rating

They are helpful and timely. Always smiling. Great service and research any issues. New addition of quick service check in very helpful. More

by Karen Nygaard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2024

Five Star Subaru of Grapevine responded

Thank you, Karen, for taking the time to rate your Five Star Subaru service visit. Customer experience is our focus and we look forward to addressing your future vehicle needs. Reach us any time at 817-438-1700. Safe travels! Take care, Jakob Ritter, Service Director

March 11, 2024

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Employee Rating

I always have a great experience, the service department is always great to work with . More

by edmendez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2024

Five Star Subaru of Grapevine responded

Edmendez19, We appreciate the chance to help with your vehicle care at Five Star Subaru. Your loyalty means a lot to us. Reach Mike and our team at 817-438-1700 whenever you have car concerns. We want you to continue loving your Subaru. Thank you, Jake Ritter, Service Director

March 09, 2024

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Employee Rating

Friendly, accommodating, professional service from every staff member. Kept in communication regarding appointment, length of time involved, and I also received updates. More

by leannetrammell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis in service, Darrell Cooper in sales

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Mar 09, 2024

Five Star Subaru of Grapevine responded

Thank you, Leanne, for choosing the Five Star Subaru service staff to care for your car. Mike and our techs are available at 817-438-1700 to address any additional concerns. Safe travels and call on us any time. Best regards, Jake Ritter, Service Director

March 02, 2024

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Employee Rating

Beautiful car. Joe helped get us a great deal on the perfect vehicle. The whole process was quick and met our needs exactly. This is our second car from this dealer More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Jose Zambrana, Joe Tareen

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Mar 02, 2024

Five Star Subaru of Grapevine responded

Congratulations, Paul, on your new Subaru! We are excited to add you to the Five Star Subaru family. Joe and our staff welcome you to stop by or call 817-438-1700 when you need vehicle advice. Our goal is to make owning your new car the best experience. Thank you for your business and recommendation! Take care, Doug Laymon, Sales Manager

February 29, 2024

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Employee Rating

Five Star Subaru is the most customer-focused auto dealer I have ever dealt with im over 55 years of driving. Their service staff is top notch and always have their customers' best interest as their priorir More

by PapaJAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 01, 2024

Five Star Subaru of Grapevine responded

PapaJAG, Your kind comments are truly appeciated. Thank you! When Mike and our service team can help you enjoy your car, stop by Five Star Subaru or call 817-438-1700. Your driving comfort is our focus. Best regards, Jake Ritter, Service Director

February 26, 2024

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Employee Rating

Currently driving my 3rd vehicle from Five Star Subaru, they have remained good listeners and provide great personalized customer service! I am a very satisfied customer. More

by simplychinedu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter, Johnnie Taylor, Dyson Ellis, Rex So, Deion Thomas

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Feb 27, 2024

Five Star Subaru of Grapevine responded

Simplychinedu, We appreciate your commitment to Five Star Subaru! Your complete satisfaction is always the focus. We look forward to scheduling future appointments at 817-438-1700. Safe travels! Take care, Jake Ritter, Service Director

February 05, 2024

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Employee Rating

I bought and have been taking my Subaru Outback to Grapevine Subaru for all all my service and maintenance. More

by Nugrammi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2024

Five Star Subaru of Grapevine responded

Nugrammi, We value the chance to help with your auto care at Five Star Subaru. Our goal is to help you continue to enjoy your Outback. Reach Mike and our team at 817-438-1700 whenever you need vehicle advice. Safe travels, Jake Ritter, Service Director

January 30, 2024

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Employee Rating

I have always been pleased with the customer service at Grapevine Subaru. I pirchased my vehicle here in 2017 and would purchase a vehicle here again. More

by rschraeder24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deion

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Jan 31, 2024

Five Star Subaru of Grapevine responded

Rschraeder24, Focused customer service is a priority at Five Star Subaru. Thank you for not only buying your vehicle with us but also servicing your car here. We welcome you to call 817-438-1700 any time you have automotive needs. Best regards, Jake Ritter, Service Director

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