Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas | Page 23

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.7
412 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

Dealership Experience

28 yrs, 1 mo

Industry Experience

42 yrs, 1 mo

4.7

412 Reviews

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412 Reviews of Mike Pahlas

December 25, 2020

Dealership Rating
Employee Rating

Super dealership. Excellent, attentive, protractive. Always willing to help and recommend tips to keep car running at top efficiency. I recommend to my friend and business associates the dealership fo More

by jon.peskin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

December 23, 2020

Dealership Rating
Employee Rating

Pleasant place to wait for your service to be done. I appreciate the complementary coffee. The work is typically done as expected and in a reasonable timeframe. More

by Goose
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey , Tony Mauro, Jose Arriaga

December 22, 2020

Dealership Rating
Employee Rating

Worst customer service! Hung on me . Worried more about money , and where the check is ? Bought my Kia Sportage right before covid hit and closed everything down . Lost a customer over $500.00 part ! More

by Jennytoira65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bobby Eskey

Dec 29, 2020

Columbia Ford Kia responded

Good afternoon Jennytoira65, I would like to help resolve any issues you might have had during you recent service visit. Please contact me at you soonest convenience Michael Pahlas Service Manager Columbia Ford Kia 234 Rt 6, Columbia, CT 06237 860 228 2886 x124 office 860 428 3067 cell 860 228 6977 fax mpahlas@columbiaford.com www.columbiaford.com

December 11, 2020

Dealership Rating
Employee Rating

Outstanding service. Completed on time. Wonderful, helpful, friendly staff. Always willing to help and solve any problem. They take the time to listen to the customer. More

by pawpaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

December 10, 2020

Dealership Rating
Employee Rating

A very unusual dealership in many ways from the building itself to the extremely friendly staff. Huge inventory. Treated like royalty. Overall a great experience! More

by 201bigass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler , Brianne Gallagher, Richard Palacio

December 09, 2020

Dealership Rating
Employee Rating

Service, environment, amenities are always top notch at Columbia Ford KIA. I have tried other service places and always come back. Employees are friendly and knowledgeable. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube

December 08, 2020

Dealership Rating
Employee Rating

Quick service, free coffee, nice comfortable waiting room, thorough service and dependable. Excellent value, friendly and knowledgeable staff. They make sure you’re 100. O/0 satisfied. More

by suep53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey , John Senick

December 05, 2020

Dealership Rating
Employee Rating

Good service, staff is very helpful, will go there again. Would recommend this dealer to my friends and relatives. Will go back for service. That's all. More

by Web9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

November 08, 2020

Dealership Rating
Employee Rating

I had an incident with a deer and everyone was excellent to work with from coming to pick up my Rogue, making arrangements for a rental, and returning the rental when I picked up my car which was in showroo More

by NewEnglander
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

November 05, 2020

Dealership Rating
Employee Rating

Everyone is always so nice. I mean really nice on the phone and in person and the service is great. Price is reasonable. Will always bring my car to Columbia Ford. More

by cherylbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

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