Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas | Page 24

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.7
412 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

Dealership Experience

28 yrs, 1 mo

Industry Experience

42 yrs, 1 mo

4.7

412 Reviews

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412 Reviews of Mike Pahlas

October 28, 2020

Dealership Rating
Employee Rating

Had to send truck back for warranty repair only after 5000 miles. Asked that the backup alarm be repaired as well since it stopped working after 2 weeks. Was told that this truck did not have the backu More

by westerlyagway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Berube, Bobby Eskey

Oct 28, 2020

Columbia Ford Kia responded

Good Afternoon Westerlyagway I am sorry about any misunderstanding regarding warranty on your backup sensor system. Please feel free to contact me directly Michael Pahlas Service Manager Columbia Ford Kia 234 Rt 6, Columbia, CT 06237 860 228 2886 x124 office 860 228 6977 fax mpahlas@columbiaford.com www.columbiaford.com

October 15, 2020

Dealership Rating
Employee Rating

Service was all good, as expected. Dropped the truck off the night before and picked it up after the service hours closed, a salesmen checked me out and off I went, no issues! Thanks More

by seldencove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

October 15, 2020

Dealership Rating
Employee Rating

They were fast and all problems fixed. Service manager was very curtious and professional. . I recommend anyone that needs service go see Columbia Ford. Thanks to a great crew! More

by Nikgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 13, 2020

Dealership Rating
Employee Rating

You guys are the best! Especially V. He left me a card with the cutest sheep on it! Thank you V.! You did great work! More

by MikeBegun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey , Victor?

September 22, 2020

Dealership Rating
Employee Rating

The dealership was easy to get an appointment for the service.. Has a comfortable waiting area and the service took no time at all. Very pleased with the results. More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

September 14, 2020

Dealership Rating
Employee Rating

Once all the documentation was closed out, I was impressed with the experience from start to finish. I had both autobody and and service work completed. Thanks for the A1 service. More

by YaYa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 09, 2020

Dealership Rating
Employee Rating

There were too many things to list here that went wrong with this service appointment. Since purchasing my truck I have had all my service done at your dealership and have never had an experience like thi More

by paul12427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Berube

Sep 09, 2020

Columbia Ford Kia responded

Good afternoon paul12427, I would like to listen to and help you resolve any of your recent service issues here at our dealership. You stated that you’ve had all of your service work done here and it’s been fine until this visit. We want to resolve this and continue on taking care of you and your vehicle. Please contact me directly, Michael Pahlas Service Manager Columbia Ford Kia 234 Rt 6, Columbia, CT 06237 860 228 2886 x124 office 860 228 6977 fax mpahlas@columbiaford.com www.columbiaford.com

September 03, 2020

Dealership Rating
Employee Rating

Friendly, pleasant, easy to work with. All are extremely knowledgeable in their products and service. I would recommend this business to all my friends and family. They will always have my repeat business More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Thompson, Joe Berube, Bobby Eskey , Michelle Fontaine, Brianne Gallagher, Odessa Santiago, John Senick, Anna Casoni

August 25, 2020

Dealership Rating
Employee Rating

Bobby Eskey did a great job !!! Bobby is very knowledgeable honest ,and cares about his customers!!! The entire service department is very reliable !!! All my cars are well taken care of by this More

by MACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

August 07, 2020

Dealership Rating
Employee Rating

Always pleasant staff quickly set the appointment and provide a nice welcome upon arrival. Once the work was done I received a timely phone call and text that the vehicle was ready. Quick easy checkout i More

by Denim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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