Mike Percival | Page 28

Mike and Cedric were both great customer advocates. They were extremely responsive and helpful. We very much enjoyed our interactions with them both. They clearly take customs service seriously and went abo were extremely responsive and helpful. We very much enjoyed our interactions with them both. They clearly take customs service seriously and went above what is often seen. Typically I do not enjoy the “salesperson” interaction during new car shopping. However, this is my second experience with Gorges and with Mike which has been a game changer for me. Thank you! More

by CLCURZON Verified Customer Verified Customer

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Very easy to work with and also professional. I appreciated the technical knowledge and quick service to may the process seamless. I would definitely recommend them to a friend. appreciated the technical knowledge and quick service to may the process seamless. I would definitely recommend them to a friend. More

by PRALLIS Verified Customer Verified Customer

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Amazing Experience at Gorges Volvo Buying a car at Gorges Volvo was the best car buying experience we have ever had. Mike Percival was very knowledgeable about the cars we were interes Buying a car at Gorges Volvo was the best car buying experience we have ever had. Mike Percival was very knowledgeable about the cars we were interested in and also was not pushy at all. Also, the paperwork only took about 20 minutes, which was unbelievable. Good Job! More

by Robert N Verified Customer Verified Customer

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Overall Positive Experience at Volvo was good but a few suggestions... I think any trip into the dealership should include top-off of fluids like wiper fluid... I forg Experience at Volvo was good but a few suggestions... I think any trip into the dealership should include top-off of fluids like wiper fluid... I forgot to ask for it when I came in. More

by KJGRACE74 Verified Customer Verified Customer

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Premium shopping experience for a premium product My family has been purchasing Volvo from Gorges for over 2 decades now, and we just added a 2019 S60 T6 to the garage after nearly 200,000 miles on ou My family has been purchasing Volvo from Gorges for over 2 decades now, and we just added a 2019 S60 T6 to the garage after nearly 200,000 miles on our last S60. We live 2 hours away from Omaha, but it's such a simple buying experience. Mike and Aaron worked with us to answer specific questions about some of the CPO inventory we were looking at. Their knowledge of the product is unparalleled, and we are always confident they have our best interests in mind. They worked with managment to give us clear pricing over the phone. When we arrived in Omaha the cars we were interested in were pulled up front, waiting to be driven and inspected. When we finally made our choice, the buying process took literally minutes. Marcus in finance had the documents printed up and showed us a variety of extended warranty options (just as we had requested over the phone). No pressure or sales pitch, just straight forward and friendly. We signed a few papers and our cleaned car was pulled around, ready for hour 2 hour drive home. It was late in the evening, but Aaron noted a cracked tail light previous overlooked and had service replace it before we headed home...even thought it was long after closing time for service! Everyone here is so relaxed, friendly and helpful. The new showroom is beautiful and modern, a perfect fit for the Volvo product. We paid notably less than what was considered a fair value after doing online research, and you couldn't ask for a better staff to help you with a purchase. After 20 years we are customers and Volvo drivers for life, thanks to such a great experience with Gorges Volvo. I can't recommend them (or the Volvo product) highly enough! More

by GLENJONES50849 Verified Customer Verified Customer

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Great people, I trust Cory, also the person that sits on the south end of the service desk & Mike Persivel in sales, I understand that dealerships are higher priced but I always try to get a second price to the south end of the service desk & Mike Persivel in sales, I understand that dealerships are higher priced but I always try to get a second price to check but I think that is just a good practice More

by Jb Verified Customer Verified Customer

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They were very easy to deal with very prompt in their service and explained everything in an understandable language Kudos to my sales person Haley she was extremely helpful service and explained everything in an understandable language Kudos to my sales person Haley she was extremely helpful More

by TAYSMAN Verified Customer Verified Customer

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Very warm and friendly staff with great communication Great service. The staff is warm and friendly and easy to work with. Reasonable offers and fair negotiations. Communication was spot on and timelines Great service. The staff is warm and friendly and easy to work with. Reasonable offers and fair negotiations. Communication was spot on and timelines were met with ease More

by SRIHARSHA.GOLLAKOTA Verified Customer Verified Customer

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Creating life long relationships We have confidence and security with our Gorges Volvo relationship. Vehicles, sales and service staff are first rate. Ongoing support after the sale We have confidence and security with our Gorges Volvo relationship. Vehicles, sales and service staff are first rate. Ongoing support after the sale is great, as well. More

by ROGERDURAND Verified Customer Verified Customer

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Awesome The service guy who helped me with the oil change process was very nice and proffesional. I would recommend him and the service as well to anyone The service guy who helped me with the oil change process was very nice and proffesional. I would recommend him and the service as well to anyone More

by MONGISHE5000 Verified Customer Verified Customer

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