Mike Pfender

Attentive of my needs in service and sales. They saved me money for me when I need it. They saved me money for me when I need it. More

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I was very pleased with the $50 deal for oil change, tire rotation, wiper blades and air filter. It’s a great deal. Also, I appreciated Mike’s assessment of what seems to be a rack and pinion steering proble rotation, wiper blades and air filter. It’s a great deal. Also, I appreciated Mike’s assessment of what seems to be a rack and pinion steering problem. He is going to send me an estimate of what needs to be done. More

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Mike is an excellent advisor. Got me in and out with a good price. Great job Got me in and out with a good price. Great job More

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Mike Pfender is always very helpful. He takes care of all our family vehicles and friends. Highly recommend him due to his honesty and professionalism. He takes care of all our family vehicles and friends. Highly recommend him due to his honesty and professionalism. More

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Dealership was attentive while I was waiting to get my RAV4 inspected for a safety sticker. Brendon powell was very attentive to show me the new RAV4 and went out of his way to explain the new RAV4. RAV4 inspected for a safety sticker. Brendon powell was very attentive to show me the new RAV4 and went out of his way to explain the new RAV4. More

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Mike did a super job but I only use Shottenkirk when I have to. It is a completely crooked dealership. My experience buying the vehicle was horrible. There were not truthful about my purchase and when I t have to. It is a completely crooked dealership. My experience buying the vehicle was horrible. There were not truthful about my purchase and when I tried to meet with someone in management they would not meet. Lies were told and I felt xxxxx by the circumstances of the purchase. I was yelled at by the credit manager and treated horribly just after I signed the papers. I tried for months to get the manager to meet with me and had a meeting set but when I arrived, he was not there. It is a horrible place to buy a vehicle. More

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Wonderful service. Very fast and finished well under an hour! Love this dealership. Will return! Very fast and finished well under an hour! Love this dealership. Will return! More

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Michael always takes top notch care of me and I know he has my best interest. has my best interest. More

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Very friendly staff. Mike was very helpful and experienced and friendly. The service is always fast and dependable. Mike was very helpful and experienced and friendly. The service is always fast and dependable. More

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Mike Pfender is the Toyota equivalent of Chat GPT, The only difference is that he's not going to xx you when you ask him a question. Once you have customer service given to you by Mike Pfender it'll raise only difference is that he's not going to xx you when you ask him a question. Once you have customer service given to you by Mike Pfender it'll raise the bar. Once you go Mike, you'll never want to take your car to another maintenance shop again. You will find your home at this Toyota dealership for all your maintenance needs. Not only will you leave with your car in better condition, but you will leave with a better understanding of the maintenance and upkeep of your car thanks to Mike. He's well informed, understanding, and extremely helpful. More

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