Mike Pierce | Page 2

Hyundai Cool Springs Great customer service! Everyone is happy to help with anything as soon as you walk in the door. Financing my car and signing all the paper work was Great customer service! Everyone is happy to help with anything as soon as you walk in the door. Financing my car and signing all the paper work was a much easier process than I ever could have imagined. I guess it also helps when you walk in the door knowing exactly what you want but Craig (my salesman) had to do the research to find the EXACT car that I wanted. I drove it off the lot within a week. I'm very happy with my beautiful new Genesis Coupe! More

by chelseainman Verified Customer Verified Customer

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Excellent Overall experience was Exceptional. I've bought over 100 cars in my life time, and Cool Springs Hyundai is probably the best dealership I have worked Overall experience was Exceptional. I've bought over 100 cars in my life time, and Cool Springs Hyundai is probably the best dealership I have worked with. More

by chrismorse0 Verified Customer Verified Customer

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Great Experience Pleased with the professional and courteous service we received yesterday. We were in a bind on a Sunday evening, by discovering my daughter's car had Pleased with the professional and courteous service we received yesterday. We were in a bind on a Sunday evening, by discovering my daughter's car had no working brake lights. We tried to replace the bulbs and fuse ourselves that night, but they still would not work. We called Hyundai of Cool Springs on Monday morning and brought the car in with no appointment. The service dept was very busy and had a full load that day. I explained my daughter was having to drive back to college that day, and we would need the car back whether it was fixed or not, but would appreciate anything they could do to see what the problem was quickly. Three hours later, they called and had found the brake switch was bad, replaced the switch and bulbs and got her on the road at lunchtime. She made it back to her college before dark, in a working, safe vehicle, which alleviated a lot of stress on her parents! Can't thank Mike Pierce and Eric Warner enough for helping us out in a precarious situation, so quickly. More

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Sonata Review My experience was great. Josh approached my father and I right when we walked in. He listened to what we were interested in and showed us some various My experience was great. Josh approached my father and I right when we walked in. He listened to what we were interested in and showed us some various options. He was informative and took the time to help me get my car set up. More

by kaitiemcdonald Verified Customer Verified Customer

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great experince buying car oscar is great second time buying a car from him very knowledgeable only reason didnt set up followup appointment service dept was closed. Loved you w oscar is great second time buying a car from him very knowledgeable only reason didnt set up followup appointment service dept was closed. Loved you website easiest time ever to buy car More

by madeleine9332 Verified Customer Verified Customer

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First new car ever Quality and affordable is a win win!We are proud of this USA made car. The buying experience was professional and informative and efficient. Thank yo Quality and affordable is a win win!We are proud of this USA made car. The buying experience was professional and informative and efficient. Thank you More

by DANIELCHERYL50 Verified Customer Verified Customer

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Great experience that led to buying a new car! I loved my last Tuscon and knew I wanted another. Luckily I got the last Tuscon of the color I wanted. I loved my last Tuscon and knew I wanted another. Luckily I got the last Tuscon of the color I wanted. More

by CATLWALKER Verified Customer Verified Customer

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good experience It was a good experience, I was in and out with the kind of car that I needed, I appreciated the help I recieved from everyone at the dealership It was a good experience, I was in and out with the kind of car that I needed, I appreciated the help I recieved from everyone at the dealership More

by CASSANDRAGAUDENZI Verified Customer Verified Customer

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BEYOND SATISFACTION THIS DEALERSHIP GOES ABOVE AND BEYOND FOR ME! THEIR SERVICE IS AMAZING AND THERE IS NO ONE ELSE LIKE THEM! THEY ARE FAST AND FRIENDLY FROM RYAN IN SER THIS DEALERSHIP GOES ABOVE AND BEYOND FOR ME! THEIR SERVICE IS AMAZING AND THERE IS NO ONE ELSE LIKE THEM! THEY ARE FAST AND FRIENDLY FROM RYAN IN SERVICE TO CANDAS AT THE CASHIER OFFICE. I WILL CONTINUE TO BUY AND HAVE MY VEHICLES SERVICED HERE! THANK YOU More

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Exhilarating time choosing a new car! Oscar was respectful of our desires and choices, always gently helping us to move in an acceptable direction. This purchase was fairly quick and pai Oscar was respectful of our desires and choices, always gently helping us to move in an acceptable direction. This purchase was fairly quick and painless. As usually auto purchases can be very stressful. After the purchase, Oscar went to the car and demonstrated many features that were new to us. As we were biding him farewell, he made sure that we were welcomed to telephone him if we had any questions. Overall we were very satisfied with the Cool Springs Hyundai dealership. When the tags arrived, we drove down to get them. As we walked across the lot to our car, we met Mike who immediately ask if he could put the plates on for us. Now that is going above and beyond the call of "duty"! More

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