Mike Pierce | Page 15

Best Deal and service ever Felipe Candles sales associate at Ron Carter at the Friendswood Dealership gave me the best deal and service ever. If you ever want outstanding servic Felipe Candles sales associate at Ron Carter at the Friendswood Dealership gave me the best deal and service ever. If you ever want outstanding service and the best car deal please reach out to Felipe at the Ron Carter Cadillac Friendswood Dealership. When assisting my mother in the purchase of a new car his support and dedication to getting her the best deal was outstanding. Thank you for being the best and my family and I are looking forward to purchasing more cars from you Felipe. Thank you very much. Cassey Perkins. More

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Satisfied Dylan Basurto was very helpful and straight forward during the sales process and he went above and beyond my expectations in making the purchase of my Dylan Basurto was very helpful and straight forward during the sales process and he went above and beyond my expectations in making the purchase of my ats a very enjoyable event. More

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Certified 2017 CTS I purchased the CTS, was basically purchased over the phone, I asked Mark to make sure car was check for all features to be working and would be ready I purchased the CTS, was basically purchased over the phone, I asked Mark to make sure car was check for all features to be working and would be ready for me to pickup, I drove 300 mi to get auto, Car was not ready, Paper work took 5 min. (cash deal). Took 3-4 hours to finally get on way home. Some of the features did not work. Could not get assistance over the phone. I made an appointment to return, 1 month later I took car in, about 1 1/2 hr later, came to me nothing wrong with car, we ran diagnoises on car no problem. Again I told them memory on seat does not work., Took the car back into service, 15 minutes later, came back, oh the seat control was on lock out (ever what that means), but it works now. I had conversations with Mark (sales rep), the sales manager and service manger, none of the guys could tell me over the phone what to do. Service rep was the only one that seemed to understand the problem after several explanations on what the situation was on the car. It has been 3 weeks, not a word from any of the employees at the place. By the way, when I picked up car, no inspection sticker, got stopped, nearly got a ticket. GREAT SERVICE WOULD YOU SAY!!! I have purchase at least a dozen Cadillac's, worst dealership I have dealt with!! More

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GMs Response Not The Truth To Pierce at Ron Carter Cadillac. Your response to our problem stated on our SRX is not truthful. Your service dept. repaired a specific problem we br To Pierce at Ron Carter Cadillac. Your response to our problem stated on our SRX is not truthful. Your service dept. repaired a specific problem we brought the car in for and did not fix it properly. For you to say it was not related is not truthful. Do not try to skirt the issue. You wanted more money to fix the problem you were supposed to fix in the first place. I believe most consumers completely understand this. More

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The best car buying experience My wife and I took a trip to Houston seeking to buy a CT6 Cadillac at Ron Carter Cadillac we were greeted by Salesman Benito he was very knowledgeabl My wife and I took a trip to Houston seeking to buy a CT6 Cadillac at Ron Carter Cadillac we were greeted by Salesman Benito he was very knowledgeable and friendly knew everything about the car I was seeking a true professional. I did purchase the vehicle thanks to great salesman Benito. He will be my sales person for my next Cadillac More

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Excellent I received excellent assistance from Tasos who assisted me with the purchase of a new Cadillac. He was very detailed and professional. Mike Pierce o I received excellent assistance from Tasos who assisted me with the purchase of a new Cadillac. He was very detailed and professional. Mike Pierce offered a very reasonable price. More

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Very Positive Experience Great car buying experience from Mark Mauricio, Lori Schubert & Mike Pierce. Easiest process I’ve ever had purchasing a vehicle. Most of the negotiati Great car buying experience from Mark Mauricio, Lori Schubert & Mike Pierce. Easiest process I’ve ever had purchasing a vehicle. Most of the negotiation was done online and via phone and I was able to test drive the car without leaving home through their concierge service. Would strongly recommend considering them for your next purchase. More

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DYNAMIC DUO WITH NO MASKS! TO WHOM IT MAY CONCERN; "MARK AND MIKE IN THE MORNING, AFTERNOON AND AT NIGHT TIME!... THESE GUYS WENT TO BAT FOR ME WITH PATIENTS AND UNDERSTANDING TO WHOM IT MAY CONCERN; "MARK AND MIKE IN THE MORNING, AFTERNOON AND AT NIGHT TIME!... THESE GUYS WENT TO BAT FOR ME WITH PATIENTS AND UNDERSTANDING MY NEEDS SHOWING ME AND SENDING ME LINKS OF DOZENS OF NEW CADILLAC CT6 THAT I WAS INTERESTED IN WITH DIFFERENT OPTION , PACKAGES AND COLOR... THEY BROUGHT ONE TO MY HOUSE HERE IN GALVESTON FOR A TEST DRIVE. FOR I AM A CAREGIVER TO MY SISTER WHO IS BED STRICKEN AND CAN NOT LEAVE HER ALONE... THEN A WEEK LATER AFTER I WEIGHED EVERYTHING INTO CONSIDERATION PICKED OUT MY CAR AND THEY BOUGHT IT TO MY HOUSE WITH PAPERS TO SIGN!! THE PRICE I GOT WAS THE BEST FOR WHAT I RECEIVED,. AND TRUST ME WHEN I SAY THAT I DID MY RESEARCH.. WHAT MORE CAN I SAY?? GOOD GUYS, VERY PROFESSIONAL, NO PUSHING NO SHOVING. NO PRESSURE.. More

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very pleasant experience Great service and I had a super sales woman by the name of Lisa Velasco. She and Mike Pierce are the best. I would strongly recommend this dealership Great service and I had a super sales woman by the name of Lisa Velasco. She and Mike Pierce are the best. I would strongly recommend this dealership to someone else. More

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Mark Mauricio was GREAT! My husband and I went in, told them what we wanted and they made the numbers work. I love my car and would recommend Mark Mauricio for any of your tra My husband and I went in, told them what we wanted and they made the numbers work. I love my car and would recommend Mark Mauricio for any of your transactions. Mike Pierce also had a hand in it and he was fantastic too. It was a pretty quick transaction and we were on our way. More

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