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Mike Reidy

Overview Reviews (561) Inventory (74)

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Mike Reidy

Mike Reidy | Page 17

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9

561 Reviews

Overview Reviews (561) Inventory (74)

Dealership Experience

18 yrs, 7 mos

Industry Experience

37 yrs, 4 mos

Languages Spoken

English

4.9

561 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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561 Reviews of Mike Reidy

April 15, 2023

Dealership Rating

Employee Rating

The Staff is very accomodating. The fact that they can come to my home and pick up my car for yearly check up. is a big plus . Also this dealership is professional courteous . Als The fact that they can come to my home and pick up my car for yearly check up. is a big plus . Also this dealership is professional courteous . Also I love the oatmeal cookies. More

by KENJO211@aol.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joanna Oates , Joanna Oates, Mike Reidy

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Apr 16, 2023 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Pam Palasciano 516-676-4000

April 10, 2023

Dealership Rating

Employee Rating

We travel from the south shore of Long Island because this Lexus dealership is accommodating, professional and courteous. this Lexus dealership is accommodating, professional and courteous. More

by LFALABEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joanna Oates, Michael Montijo, Maria Santoro

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Apr 10, 2023 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! Pam Palasciano 516-676-4000

March 26, 2023

Dealership Rating

Employee Rating

The service department employees were friendly and knowledgeable. I believe the mechanics working on my car were competent and trustworthy. knowledgeable. I believe the mechanics working on my car were competent and trustworthy. More

by stacykap

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 27, 2023 -

Rallye Lexus responded

Thank you, Stacy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus, we look forward to having you as one of our valued customers for many more years to come! Pam Palasciano 516-676-4000

March 18, 2023

Dealership Rating

Employee Rating

Excellent experience with luxury professional service by every department including sales, service and finance departments. The entire staff goes above and beyond to ensure a positive outcome for their clie every department including sales, service and finance departments. The entire staff goes above and beyond to ensure a positive outcome for their client. More

by marianneimp

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Ok , Richard Lepanes

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Mar 20, 2023 -

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus!

March 07, 2023

Dealership Rating

Employee Rating

Excellent. Friendly, polite, professional, honest customer satisfaction driven service in all departments. Always a pleasurable experience. Friendly, polite, professional, honest customer satisfaction driven service in all departments. Always a pleasurable experience. More

by JEFFREY UNGER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony Piccirillo, Richie Repanes, Joanna Oates, Anthony Costanzo, Michael Montijo, Maria Santoro , Pamela Palasciano

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February 28, 2023

Dealership Rating

Employee Rating

Very Friendly and very efficient. On time with all work done to my satisfaction. Thanks On time with all work done to my satisfaction. Thanks More

by iggy0717

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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February 28, 2023

Dealership Rating

Employee Rating

The service at glen cove lexus is exceptional, courteous and polite. .working with Mike riaty Is a pleasure. and polite. .working with Mike riaty Is a pleasure. More

by GREGANDREA

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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February 27, 2023

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Employee Rating

Very good service, Big problem with labor costs of over $200/hr. 75% of total bill! $200/hr. 75% of total bill! More

by JCOLLOCA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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February 23, 2023

Dealership Rating

Employee Rating

The service department is the best I have ever used in over 50 years of owning card over 50 years of owning card More

by ELENI36

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joanna Oates, Michael Montijo, Maria Santoro , Pamela Palasciano

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Feb 24, 2023 -

Rallye Lexus responded

Your feedback makes our day! Thanks for working with the Rallye Lexus team.

February 10, 2023

Dealership Rating

Employee Rating

I leased and bought all my cars from Rallye. I always receive reliable and professional service. I always receive reliable and professional service. More

by PUGS396

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Richie Repanes, Joanna Oates, Maria Santoro

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Feb 10, 2023 -

Rallye Lexus responded

This review means so much to us! Thank you for choosing Rallye Lexus and for sharing your experience. Drive safely!

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