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Mike Richardson
Mike Richardson at Bill Utter Ford
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Mike Richardson | Page 2

Business Development Director

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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5.0
33 Reviews

Dealership Experience

3 yrs, 4 mos

5.0

33 Reviews

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33 Reviews of Mike Richardson

September 06, 2022

Dealership Rating
Employee Rating

From the time I pulled into service drive to the delivery, was very professional and courteous. Great work and happy with service performed and what was needed in future. More

by deanskidmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Celis

Helpful
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Sep 07, 2022

Bill Utter Ford responded

We are thrilled that you were so well taken care of by our team! Thank you for choosing Bill Utter Ford and for sharing your experience. We hope to welcome you back for your future service needs!

July 26, 2022

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Employee Rating

Good follow up and exceeded my expectations on time to complete service. Service department got right on repairs as soon as I arrived More

by kenwgomez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 26, 2022

Bill Utter Ford responded

It makes our day to hear we exceeded your expectations during your recent service visit! Thank you for the 5-star review of Bill Utter Ford. We hope you have a great day!

May 19, 2022

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Employee Rating

Mike Richardson and service advisor Alex Celis did an outstanding job for me!! Great service with a friendly atmosphere. My vehicle was ready on time. Couldn’t ask for more. Great job guys!! More

by Coop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Celis

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May 19, 2022

Bill Utter Ford responded

Thank you for the review. We are glad to hear that Mike and Alex were both wonderful to work with! See you again next time here at Bill Utter Ford!

April 27, 2022

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Employee Rating

They were great. I got my truck back faster than I thought and they even cleaned it for me. Thanks Guys!! More

by Jeremyhaden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colton Spanos

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Apr 27, 2022

Bill Utter Ford responded

Thank you for taking the time to review us, Jeremy! We are so glad to hear that you had such a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

March 27, 2022

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Employee Rating

Best service you can get. My truck always goes to bill utter ford. You can't beat it. More

by Cscs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Perry Eggelston , Christina Flook, Colton spanos

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Mar 28, 2022

Bill Utter Ford responded

We're grateful for your confidence in the Bill Utter Ford team to get the job done! Thank you for the kudos and we look forward to seeing you again down the road. Take care!

March 02, 2022

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Employee Rating

I had a great experience today with getting my truck inspected. From the greeter/porters, my service advisor Danny Morris to the cashier all were very friendly , helpful and professional. My truck was More

by billrrowlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Morris, Perry Eggelston , Christina Flook, Sharon Moreno

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February 09, 2022

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Employee Rating

Service department was very courteous and efficient. The service man who helped me showed me twice how to work some of the buttons on steering wheel to be more efficient. More

by Frances Johnson Sobotik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service- real short

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January 28, 2022

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Employee Rating

Great service today. The Porter/Greeters were so prompt and friendly. My Service advisor Danny Morris was super helpful and professional. He even went beyond and installed a turn signal bulb for me. My tru More

by billrrowlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Morris, Perry Eggelston

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January 19, 2022

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Employee Rating

Had long and unexpected wait for truck inspection. All resolved by Ralph and Mike Richardson!! Good service! More

by TRBRANDT1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph

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January 17, 2022

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Employee Rating

Great experience, reservation was easy and they got me in quick when I arrived. Friendly employees. More

by J C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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