Mike Richardson
Mike Richardson at Bill Utter Ford
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Mike Richardson

Service Manager

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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5.0
33 Reviews

Dealership Experience

3 yrs, 3 mos

5.0

33 Reviews

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33 Reviews of Mike Richardson

April 02, 2024

Dealership Rating
Employee Rating

Magan and Logan are amazing. I had a small issue with my truck and thry didnt hesitate to assist me with a great smile and a welcoming attitude. Thry got me i to a loaner and More

by Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Bill Utter Ford responded

Gilbert, we're glad to know that our team was able to assist you promptly at Bill Utter Ford. We always aim for a smooth experience! Thanks for your kind words.

November 12, 2023

Dealership Rating
Employee Rating

I have used this dealership for 14 years. It has gone through some changes but they still have good mechanics that take care of my car and advisors who listen to my needs. More

by Pamelabedingfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Bill Utter Ford responded

Pamela, we're grateful for your loyalty to Bill Utter Ford over the years! We always aim to provide top-notch service, and it's great that our team continues to meet your needs. Thanks for sticking with us!

October 04, 2023

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Fast Service. Accurate and knowledgeable people. Thorough in testing and following up on repairs. Flexible on hours also. More

by nagisan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: justin

Oct 04, 2023

Bill Utter Ford responded

We're glad to know you found our service at Bill Utter Ford fast and thorough. We strive for accuracy and flexibility in all that we do! Thanks for the feedback!

September 29, 2023

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Employee Rating

I am disabled and as usual bill utter Ford made getting my truck serviced very easy. Excellent customer service. More

by racetruckrick
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

racetruckrick responded

You guys are awesome

Oct 02, 2023

Bill Utter Ford responded

We're glad to know that our team at Bill Utter Ford was able to make your truck service experience easy and convenient! We always aim for excellent customer service, so it's great to hear we hit the mark. Safe travels!

September 27, 2023

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Employee Rating

The young man in the Quick Lane was very through. I believe his name was Cameron. More

by kristipete58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Perry Eggelston , Cameron Smith 5 stars

Sep 27, 2023

Bill Utter Ford responded

We are delighted to receive this kind review and shoutout to our team! Thank you for your feedback!

April 25, 2023

Dealership Rating
Employee Rating

Effective efficient people perform effective tasks in a good way to provide quality services for repair More

by Bill Warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Perry Eggelston, Patrick Nixon

Apr 26, 2023

Bill Utter Ford responded

Bill, thank you for the review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

April 03, 2023

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Employee Rating

This service was so easy and efficient. The fact that they come to you is even better! More

by MCardner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny, Colton

Apr 04, 2023

Bill Utter Ford responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Safe travels!

November 04, 2022

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Employee Rating

They always take care if me at Bill Utter Ford. I'll definitely be back. More

by Mattleverett83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dean

Nov 07, 2022

Bill Utter Ford responded

We are so grateful for your repeat business! Thank you for choosing Bill Utter Ford and for sharing your experience with our team. Drive safely!

September 28, 2022

Dealership Rating
Employee Rating

Colton Spanos Did a excellent job in customer service. I came in to get my truck serviced unexpectedly and he made room for me I had to wait a little longer than normal, but the white was worth it I got m More

by Ct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Colton Spanos

Sep 28, 2022

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Mike, Colton, and the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

September 25, 2022

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Employee Rating

Great service! Oil change and two recalls done in the same day. They also provided a loaner vehicle so I didn't skip a beat in my daily activities! Thanks again for More

by Chrisrjones88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Colton Spanos

Sep 25, 2022

Bill Utter Ford responded

Reviews like this make our day here at Bill Utter Ford! Thank you for having confidence in us.

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