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Mike Rivera
1,287 Reviews
1,287 Reviews
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1287 Reviews of Mike Rivera
January 13, 2019
Fast service, no unexpected charges Mike, my service provider explained everything they would do to remedy my problem. There were no unexpected charges and he suggested one maintenance i Mike, my service provider explained everything they would do to remedy my problem. There were no unexpected charges and he suggested one maintenance issue that was imperative. Great fast service! More
by nvv522
Verified Customer
January 09, 2019
Great service They take care of necessities, and then relate what may be required in the near future! No pressure! This is the third truck purchased from Hawthorne They take care of necessities, and then relate what may be required in the near future! No pressure! This is the third truck purchased from Hawthorne Chevy and service has always been first rate! More
by Lance
Other Employees Tagged: Al Hoverman, Steve Kochan , Steve Barna
January 09, 2019
Service with a smile As long as I’ve been dealing with service advisor Mike Rivera all I get is service with a smile. Mike is always very helpful in getting my vehicle ou As long as I’ve been dealing with service advisor Mike Rivera all I get is service with a smile. Mike is always very helpful in getting my vehicle out of service and back in my hands as quickly as possible. Thanks Mike! More
by Peter123
Other Employees Tagged: Joe Decangi, Steve Kochan , Steve Barna
January 07, 2019
Horrible Waste of time and I got treated like I was a bother because it was Saturday and short staffed. I was sent home with no service and no outcome when sen Waste of time and I got treated like I was a bother because it was Saturday and short staffed. I was sent home with no service and no outcome when sent from GMC. More
by Irisq375
January 06, 2019
Courtesy, Professionalism and efficiency Mike Rivera is always a gentleman and efficient. It’s a pleasure to have my vehicles serviced here. Never disappointing and the only place I will go Mike Rivera is always a gentleman and efficient. It’s a pleasure to have my vehicles serviced here. Never disappointing and the only place I will go. More
by JCLAFFEY0
January 05, 2019
Evaluate exhaust system and give care a once over Came to have exhaust system checked for leak. They said the area of concern was a normal location for a “weep hole.” I had some routine maintenance do Came to have exhaust system checked for leak. They said the area of concern was a normal location for a “weep hole.” I had some routine maintenance done, which I count on them for keeping me on schedule with recommended timeline. Ever since I have had them doing that, the Traverse has run perfectly and is optimally maintained. I do not need to worry about anthing, since they keep track. The Service bay is very clean! More
by KFDOCKERY
Other Employees Tagged: Brooke Geyer
January 05, 2019
Superior service I am always greeted with a smile and treated with the upmost respect All the service managers are very professional and understanding to my needs I am always greeted with a smile and treated with the upmost respect All the service managers are very professional and understanding to my needs More
by nubian_girl
Other Employees Tagged: Brooke Geyer, Al Hoverman, Steve Kochan
December 29, 2018
Considerate Mike kept me consistently updated on workmanship. Lender car was very considerate. Overall great service for an unfortunate repair on my leased 22 mon Mike kept me consistently updated on workmanship. Lender car was very considerate. Overall great service for an unfortunate repair on my leased 22 month old Cruze. More
by APAMES
December 29, 2018
Great service is what you hope for and that is exactly what you get. The entire team is friendly , knowledgeable, and very professional thru the whole process . is what you hope for and that is exactly what you get. The entire team is friendly , knowledgeable, and very professional thru the whole process . More
by Mark Manke
Other Employees Tagged: JR Gray, Joe Decangi, Brooke Geyer, Al Hoverman, Steve Kochan
December 28, 2018
Superior work and excellent communication. Mike was fantastic and provided great communication explaining what my truck needed and did not need. The mechanic who worked on my truck also did an Mike was fantastic and provided great communication explaining what my truck needed and did not need. The mechanic who worked on my truck also did an amazing job. More
by wmgonzalez
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