Mike Rivera
Mike Rivera at Hawthorne Chevrolet

Mike Rivera | Page 118

Service Advisor

Hawthorne Chevrolet

1180 Goffle Road
Hawthorne, NJ 07506

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4.8
1,287 Reviews
4.8

1,287 Reviews

Write a Review

1287 Reviews of Mike Rivera

October 17, 2018

Dealership Rating
Employee Rating

Repair Good place to get car fix, had question they got answer or find out what I need to know, to get what I need to know More

by H74242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 17, 2018

Dealership Rating
Employee Rating

Awesome My service was prompt and excellent. Mike was very professional and got me out on the road right away. J.R. sold me my Camaro 5 years ago. He’s the be More

by eyedoctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 10, 2018

Dealership Rating
Employee Rating

Oil change/recall Service was excellent staff was very friendly. My wait time was very minimal and the quality of work was excellent as well as service. All the staff More

by PWD42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 09, 2018

Dealership Rating
Employee Rating

Satisfaction Over the years I've dealt with everyone in the service dept and every visit they've been helpful & always attentive! They do go the extra mile! More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 05, 2018

Dealership Rating
Employee Rating

Excellent I have purchased all of my vehicles from Hawthorne Chevy and it has always been a pleasure. Steve in the service dept he’s awesome. My overall experi More

by POOCHIE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kochan, John Riley

October 03, 2018

Dealership Rating
Employee Rating

Great friendly service Mike was terrific and really took care of us like it was his own vehicle needing service. He was communicative and friendly. The work was finished in More

by Tuppergalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 02, 2018

Dealership Rating
Employee Rating

Car service Terrible customer service take long to fix and figure out what is wrong with the car and on top they don't have the parts and equipment to fix the pro More

by Yarh,galapa51769
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Nov 05, 2018

Hawthorne Chevrolet responded

Thank you for your feedback! We would like to to ensure you have the best experience with us as possible. Please reach out to us with any questions or how we can help turn your experience into a 5-start experience! Joe Decangi - Service Manager. 973-427-11560 jdecangi@hawthornechevrolet.com

October 01, 2018

Dealership Rating
Employee Rating

Service wth rep was very good. As I stated service was very good. However Hawthorne Chevy service department should have more loaner cars available in good condition available to c More

by ELMARCHG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 01, 2018

Dealership Rating
Employee Rating

Mike Rivera in the service dept is top shelf!! I had transmission trouble on my 2016 GMC Yukon Denali and Mikejist made everything ok. He provided me with a loaner car, diagnosed and fixed the pro More

by Sach Inman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 30, 2018

Dealership Rating
Employee Rating

Awesome I did awesome I'm a simple person I either like you or I don't like you I like Hawthorne Chevrolet everyone there associated with Hawthorne Chevrolet More

by Truckeral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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