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Mike Rivera
1,287 Reviews
1,287 Reviews
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1287 Reviews of Mike Rivera
September 29, 2018
Service Mike Rivera has always been there for me even before I leased my car from Hawthorne Chevrolet. This is my 3rd Cruze. The first Cruze was awful, It had Mike Rivera has always been there for me even before I leased my car from Hawthorne Chevrolet. This is my 3rd Cruze. The first Cruze was awful, It had so many problems, the second Cruze wasn’t great, tires always needed air & battery died at 24,000 mi. Mike always took care of everything. I brought my car in to have SIrius radio fixed, He will get it fixed asa the new antenna comes in next week. More
by Mike Rivera
Verified Customer
September 27, 2018
Services I always get excellent service , service manager Steve always answers any questions I might have. Will recommend Hawthorne Chevy to all my friends. T I always get excellent service , service manager Steve always answers any questions I might have. Will recommend Hawthorne Chevy to all my friends. Thank you. More
by Zan
Other Employees Tagged: Steve Kochan
September 26, 2018
Great experience I have now purchased 2 vehicles from Hawthorne Chevy within the last year. Gary was my sales man and he was very fair and easy to work with. I thought I have now purchased 2 vehicles from Hawthorne Chevy within the last year. Gary was my sales man and he was very fair and easy to work with. I thought he was very knowledgeable and I never felt as though I was being pressured or forced into anything. I highly recommend them! More
by THESHAVEBAR.NJ
Other Employees Tagged: Carrie Bickford, Gary Monnecka , Ryan Mays
September 26, 2018
Hawthorne Chevrolet Review We have been working with this dealership for many years actually our family does as well. Very happy with all aspects of the dealership from sales to We have been working with this dealership for many years actually our family does as well. Very happy with all aspects of the dealership from sales to service. More
by GROJOMAX
Other Employees Tagged: Dennis Johnson, Carrie Bickford
September 26, 2018
Check Engine light on Dropped off car on a Saturday and was back in the road a few hours later at no charge. Communication was great throughout the process. Thanks Mike! Dropped off car on a Saturday and was back in the road a few hours later at no charge. Communication was great throughout the process. Thanks Mike! More
by kentheas
September 25, 2018
Horrible They fixed my transmission and not even 24 hours later it completely broke down again. Got it back still having issues and no one will return my calls They fixed my transmission and not even 24 hours later it completely broke down again. Got it back still having issues and no one will return my calls. Now forcing me to contact GM DIRECTLY. More
by Jessica123
September 25, 2018
Superior Service The service team is always friendly and knowledgeable. Car issues are fixed timely the first time. I highly recommend Hawthorne Dealership as I am c The service team is always friendly and knowledgeable. Car issues are fixed timely the first time. I highly recommend Hawthorne Dealership as I am completely satisfied every time. More
by LE.OSULLIVAN
Other Employees Tagged: Joe Decangi, Brooke Geyer, Al Hoverman, Steve Kochan, John Riley
September 24, 2018
Extremely helpful and fast Brought my corvette in with clutch related issues. They were able to diagnose my problem and fix it in 2 days. Would highly recommend this dealer Brought my corvette in with clutch related issues. They were able to diagnose my problem and fix it in 2 days. Would highly recommend this dealer More
by Pwinters
September 24, 2018
Crooked and Unfair I took my car here over the weekend for service, my car started to shake a bit when I would press on the brakes. Upon reviewing my car they tell me th I took my car here over the weekend for service, my car started to shake a bit when I would press on the brakes. Upon reviewing my car they tell me that my rotors were severely "warped" and they needed to be "cut", that if I don't get this done immediately I risked the chance of not being able to brake in the event it rained and would get into a bad car accident. That I could not drive the car like this anymore. I asked how much this would coast me and they gave me the price of around $450.00, finding the price too high and not knowing much about cars I hesitated a bit, but the person assisting me (Michael Rivera) told me that I needed to get this done ASAP. I wanted to ask around for another piece but feeling pressured I then told them to fix it. However I felt this price was too much. In the end I paid $493.70 to have them cut my rotors. Once I got home I called my cousin who was a mechanic and told him what they did and what they charged me and he told me that they robbed me! He said that getting new rotors and having them changed would have been cheaper. They didn't even give me new rotors and in the next 1000 miles or so I eventually would need to get my car serviced again because I would need to get new ones. Having my rotors cut is only a temporary thing and not really helping the main issue. This is how they make money off of people. They see an older woman coming in and they look to see how they can make money off of me and not how they can help me. I feel robbed and taken advantage of. I'm not sure how these people sleep at night and I know I won't get my money back… but God doesn’t like ugly and karma is real. Don’t trust these people. Get your car diagnosed here and go someplace else that won't rob you of your hard earned money. More
by WALDINAJENNY
September 23, 2018
AWesome Great crew! Love working with HAwthorne chevy... would recommend to anyone. I hope that they always get a very positive review Yours truly, Ro Great crew! Love working with HAwthorne chevy... would recommend to anyone. I hope that they always get a very positive review Yours truly, Robert Owen More
by OWEN1832
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